We recently spent four nights at the Springhill Suites by Marriott in New Bern, NC. With multiple family members living in New Bern, we've stayed in many different hotels, and while this one wasn't on the water like others we've visited, it had an indoor pool, which appealed to us in the winter. We would absolutely return!
The pros included an attentive staff who really took care of us, knowing we were there to take care of an ill family member who'd been hospitalized. Once she was released, they were very kind to her as she'd head up to our room for a nap.
We were initially assigned a two-queen bed suite with walk-in shower, but when I requested a room with a bath, we were immediately reassigned a new room despite the fact that it was the weekend that the Shriners had a huge convention in town. Our room was quiet, and we enjoyed the microwave, fridge, and view of the geese and ducks on the pond out front.
We're longtime Hilton Honors members, so we usually stay at that chain, but came here for the indoor pool. Our ONLY gripe is that given it was January, the pool was on the chilly side. We never saw anyone else use it. We were still able to swim, however, by standing under the hot shower in the pool area, then diving in. I'd highly recommend that the management heat the pool up by a few degrees, particularly as this is the only hotel in town with a pool.
Parking was free as was the workout room and business center, though the free Internet access in the room (very easy to hook into) was MUCH faster than that in the business center. The breakfast included with the room rate was actually superior to the Hampton chain's breakfast with more options. While there, the hotel instituted a new convection heating system for the hot entrees, which was really great!
The hotel was quiet, and the staff was wonderful. I'd absolutely return, and would only recommend a warmer pool in the winter months. The only other problem we encountered was that our door (room #401) didn't automatically lock when we closed it, so we had to repeatedly check it when we left the room. Before we knew this, we went out for several hours one day, leaving two computers and some jewelry in the room with an unlocked door. I think though, that was an isolated incident, and staff was sent to our room upon our check-out to insure the problem was solved.
We had a great room at a great price with a kind, caring staff. I would (and probably WILL) return despite my longtime affiliation with the Hilton / Hampton chain. While not on the water, you can be there within about a five minute drive, and you can enjoy all this hotel has to offer.
- Official Description (provided by the hotel):
- Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more less
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- Also Known As:
- Springhill Suites By Marriott New Bern Hotel New Bern