My father lived in New Bern and recently he became ill and passed away suddenly. Luckily I was able to be there his last days. I had stayed at this hotel in the past so they were my first thought when i needed to book rooms for my family for the funeral service. I called directly to inquire as to a group rate. I was immediately connected to Dale who is in charge of sales and went over and above any customer service ever to accommodate my group. As we went through the week our needs kept changing. Dale continued to stay on top of this meeting our changing needs. The hotel was sold out one of the nights and she stayed in touch to continually accommodate us as best she could. In the end we all had exactly what we needed. Then there was Chazitee at the front desk...can I even say enough good words to describe the service she provided? I think not. This sweet lady spends the majority of her life at the front desk and ALWAYS with a pleasant personality and a smile. I can tell you NOTHING clusters this young lady. She remembered us from two years ago at my fathers 80th surprise birthday party when we weren't so well behaved and she was non-judgmental about that! Sweet natured Chazitee! All I can say is thank you all for helping a tough time much easier! You won't regret booking this hotel!!!!!
- Official Description (provided by the hotel):
- Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites By Marriott New Bern Hotel New Bern