The hotel was new so of course it was very nice. The room was nice with a kitchen and all. However we were on the 1st floor by the laundry room and it was very noisy so needless to say no sleep. Also I had pre-paid for my room on line so when I checked in they wanted my card so they could keep a hold of $150.00 on it in case we messed up the room. They were nice and gave me the option of paying $60.00 in case instead of the $150.00. However when I checked my bank statement the next morning they not only took my $60.00 in cash they also put a hold on my debit card for the $150.00. Then they told me there was nothing they could do about it since it was the weekend and the manager who did it wasn't here. I was not very happy about it and for this I will not stay here again. Just be mindful of what you give them at the front desk.
- Official Description (provided by the hotel):
- Especially designed for stays of a week or more, at Candlewood Suites® you’ll find just what you need to live, work and relax comfortably. Each suite features a fully equipped kitchen and the new Comforts of HomeTM Bedding Collection. Our signature amenities you’ll find at this guest preferred leader in extended stay hotels. Consider us homeTM ... more less
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- Also Known As:
- Candlewood Suites New Bern Hotel New Bern