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“Not a good stay at Bridgepoint”

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Bridgepointe Hotel and Marina
Ranked #4 of 10 Hotels in New Bern
merritt nc
1 review
“Not a good stay at Bridgepoint”
Reviewed 5 June 2013

The plugs on wall by air conditioner didn't work, I had to move coffee pot and laptop to other side of the room to use it. The air conditioner wouldn't cut off, had to unplug and plug back in to use it. The TV had lines in it and unable to get a clear picture on any of the channels. Went out to dinner and when I returned was locked out of room, had to go to front desk to get keys redone,and the most gross thing was hair in the bath tub. Is there any rooms there worst than this?

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank queenie28560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2013 via mobile

Hotel is in a good location is within, walking distance to downtown and parks and water front.We Used Priceline to book the hotel, at a great deal for the money. Hotel room was clean. But has old furnishings,but we did not mind because everything was clean. We are on a budget, this was a great, relaxing getaway. New bern, is a quaint, all American town. The hotel staff was great, and help us with accommodations.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carmen721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tega Cay, South Carolina, United States
Level Contributor
144 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 May 2013

We cruised into New Bern on our "back roads of the Carolinas" sojourn.

The BridgePointe is an older, yet well-maintained hotel in a terrific location.

Very easy to find downtown New Bern.

Friendly staff served us popcorn fresh from the popcorn machine before we even checked-in.

Should we find ourselves back at the junction of the Trent and Neuse rivers, we'll be back at the BridgePointe.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 April 2013

Stayed at the BridgePointe because we were going to a wedding reception there and got a cheap group rate. Hotel needs to invest in some remodeling though. While rooms were good and beds comfortable there were many little items that need some attention. Towels are thin and bathroom plumbing is shaky. TVs are the old style cathode tube and were small (19 inch maybe). Rather than cable they had DirectTV satellite and there was a nasty thunderstorm one night so we lost TV reception during the storm. HD broadcasts were fuzzy on small TV. Small bar inside the hotel but no real outside seating which you would think would be standard when you are next to waterfront. Deluxe continental breakfast included in price was not worth going to if you want something to eat (unless you are a waffle and hard-boiled egg person). Good location.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Lodge
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 March 2013

Based on generally positive reviews of this hotel, we made an inquiry when we were in the area. Had planned to camp, but the weather was not cooperative. We were told we didn't need to make a reservation for that night, and the person on the phone gave very clear directions to the hotel. We were given a "Senior rate" when we asked for it. The Front Desk Staff were very pleasant and helpful. The room, as stated in some prior reviews, was clean but somewhat dated. Because it was clean, I would consider staying here again. However, not all the rooms are non-smoking, and while we were on a floor with all non-smoking rooms, the elevators both reeked of cigarette smoke. Because of this, I would not likely stay here again. There is a " continental breakfast," included in the price. It was difficult for me to find something I could eat. When we went to check out, the price on the bill was not the Senior rate we had been quoted the previous day. The adjustment was made, however. I always appreciate that Staff are very friendly and helpful; if you have a sensitive olfactory system, you'd be better off staying someplace else.

Room Tip: Rooms facing the river, rather than the marina, probably have a better view.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
Level Contributor
507 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 4 March 2013

This was the second time I have stayed at this hotel and I am sure I will be going back again when in New Bern. The Hotel is an older property but it is very well maintained. The rooms are clean and comfortable, although the furniture and tv's are a little dated. My room had a coffee maker, a refrigerator, iron and ironing board, and a small microwave.

Upon check-in you will not only find a friendly staff but a popcorn maker and a coffee bar as well.
The complimentary breakfast is very adequate and should have enough choices for anyone to be pleased with.

  • Stayed March 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank pparrothead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Saint Lucie, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2012

This is the first time we stayed at a hotel in New Bern and I will always stay at this hotel in the future . The rooms were large, clean and very comfortable, but what really made our stay was the staff. Everyone on the staff was friendly and went out of their way to make sure we had everything we needed to enjoy our trip. We enjoyed the breakfast room on the wekend, but when we went for breakfast on Monday we found the room closed at 9 not 10 like on the weekends. We were at the door at 9:15 and the room was closed and cleaned. As we walked away to head out to get our breakfast the manager came down the hall, he saw us on camera and offered to have the room opened back up just for us. We thanked him and went out to eat. Where in this country do you get that kind of service, I think 95% of places would have just said "sorry we're colsed". Thank you Bridge Point

  • Stayed November 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bridgepointe Hotel and Marina

Property: Bridgepointe Hotel and Marina
Address: 101 Howell Rd, New Bern, NC 28562-7853
Phone Number:
Region: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in New Bern
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Bridgepointe Hotel and Marina 2*
Number of rooms: 116
Official Description (provided by the hotel):
BridgePointe Hotel has 116 spacious and well appointed guest rooms and suites all featuring free wireless internet, refrigerators, microwaves, irons/ironing boards, coffee makers, and hairdryers. Riverview rooms and Jacuzzi Suites are available and for your convenience an ATM machine. The staff at the BridgePointe Hotel is fully committed to providing each guest with the finest service. The atmosphere of this charming riverfront hotel, coupled with the hotel’s service commitment, makes it the perfect choice for your next visit to Historic New Bern! We have PET FRIENDLY rooms, so bring the entire family! ... more   less 
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Also Known As:
Bridgepointe Hotel New Bern

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