Apparently, my room was recently rennovated and opened to guests without a proper inspection. Half the floor was still blocked off for rennovation when I arrived. Not only was I greeted by strong chemical smells in the hallway, but a couple of detail items in the room were overlooked. The first was the flush handle on the toilet, which was easy enough to remedy by pulling the tank lid and securing the nut required to hold the handle in place. Then I noticed that my TV remote did not work. After checking to ensure batteries were in place (they were), I then checked to see if power was on the TV. I pulled the TV and base away from the wall to discover the power cord was not connected to the TV.... again, an easy fix, but both items were an inconvenience and should have been discovered during inspection. To cap it off, 2 fire alarms after 10:45 pm probably due to the rennovation work. Please don't get me worng, I do like this hotel and location.... But, a proper inspection prior to releasing the room would have discovered and corrected the problems encountered.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more less
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- Also Known As:
- Hilton New Bern/Riverfront Hotel New Bern
- Sheraton New Bern
- New Bern Sheraton