Stayed there Friday - Sunday of July 4th weekend. Was a little concerned reading the negative reviews concerning the renovations they are going through. We have stayed here twice in the past and were really surprised when I saw all the bad reviews.
We arrived Friday at about noon and our room was not ready yet. I figured it wouldn't be as they were totally booked for the weekend. We sat outside on the deck and had a drink and some food, and not too long after that our room was ready. The room was very nice, clean, and comfortable. You saw very little intrusion of renovations taking place over the whole property.
Every employee we came in contact with, including Diane, the guest relations manager, was very courteous and helpful.
I can't speak for all the negative reviews, and maybe a while ago they had some issues, but we did not experience any problems during our stay, and won't hesitate to stay there again.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more less
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- Also Known As:
- Hilton New Bern/Riverfront Hotel New Bern
- Sheraton New Bern
- New Bern Sheraton