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“Entire experience exceeded expectations/Cannot wait to return in September!”
Review of Islander Inn

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Islander Inn
Waxhaw, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Entire experience exceeded expectations/Cannot wait to return in September!”
Reviewed 21 May 2011

My daughter and I just returned from vacationing at The Islander Inn. We took her Great Dane with us. I have stayed at the Islander several summers but had not taken a pet before. What a wonderful experience. The staff was very postive, everyone we met on the beach or grounds at the hotel were so pleasant. It was quiet, very clean and the staff outstanding. The new pool furniture is very nice. Breakfast was good, especially the waffles. The full moon shining on the ocean at night was so beautiful. The only thing that needs improving is the coffee. You may want to take your own. We found this true at all the restaurants we visited. The Isles coffee was not any better.

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank queenm45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, General Manager at Islander Inn, responded to this review, 27 September 2011
I am so glad that you and your family enjoyed your stay with us (Great Dane included) We greatly value repeat guests such as yourselves and are very grateful that you took the time to write a review. Your kind words about the Islander Inn are very much appreciated. We do look forward to hopefully seeing you and your family again soon!
Warmest Regards,
Marnie Williamson
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • Any
English first
Fremont, California
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 May 2011

Before my sister and I arrived I asked that housekeeping remove the bed spreads as we would not be using them. When we arrived, after waking up at 4am and flying all day, our room did not have the bed spreads as requested. The bed also had no sheets, no blankets, nothing but a mattress cover. To make a long story short, by the time we got the correct sheets and blanket, had to make the bed ourselves we were exhausted. Then after returning from dinner our door keys would not work. The lock was broken. We were NEVER offered a different room. Maintenance came to fix the lock. Needless to say that was the last straw for me. Found another place to stay and left the next morning.

The room does have a nice flat screen tv. The badrooms are old and so tiny. The windows facing the ocean do not open. It was horrible from the start. I had paid for the full 5 nights but told them I was moving the next day and did not want to be charged for the full stay. They did refund 4 nights. Thought we all the horrible stuff going on we might get the first night free but no such luck.

Maybe this is not typical for this place but unfortunately we will never return.

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beanielf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timberlake, North Carolina
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 April 2011

I have been coming to Ocean Isle for a quite a few years now. Last May, my family and I decided to try the Islander Inn and we were impressed. It was quaint, relaxing and the staff were wonderful there. This April, my husband and I had a couple's weekend and we chose to come back to the Islander Inn. Our experience was great. The biggest attribute that this hotel has is its staff. They are wonderful! Everyone was pleasant and willing to assist with whatever we needed. One night, my husband forgot to turn off the headlights on our car and someone at the front desk made a courtesy call up to our room to tell us that they were on. It doesn't seem like much but this type of service means a lot. It makes the customer feel like they are valued and appreciated. The cleaning and maintenance staff were always smiling and friendly. Another thing that I love about this hotel is that they offer a free continental breakfast. This is a wonderful value! While there we were able to see a few weddings from our balcony which was really neat. This is a great family and couples hotel. This hotel has nice southern charm about it and you feel like you are welcome as soon as you walk in the front office. I think the only thing that I wished could have been different was the date of our stay. It was a little too cool and extremely windy to relax out on the beach while we were there. At least we had a great hotel to relax in!!! We will definitely be back.

Room Tip: Call the hotel and ask for Marnie.
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank mamaoftwins2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level 1 Contributor
3 reviews
Reviewed 1 April 2011

First let me start by saying that i decided to do an early check-in and I'm glad I did. Me and my wife check into a wonderful, spacious, clean room with an ocean front view. The staff and the property were awesome and helpful in every way. Most importantly, to us was that we wanted a scenic beach get-a-way without the heavy traffic and tall high-rise hotel. That's exactly what the Islander Inn produced for us. We'll definitely plan to return soon. sincerely, Earl Washington

Room Tip: Get the 2nd floor if you can. Great view of ocean!
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank washe000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, Manager at Islander Inn, responded to this review, 29 April 2011
Mr. Washington,

Thank you so much for your kind words. I am so pleased to hear that you and your wife enjoyed yourself so much. We pride ourselves on practicing superb customer service and it is so nice to have someone recognize the hard work of our staff. I will be sure to pass your praise along to them. We look forward to having you stay at The Islander Inn again soon.

Warm Regards,

Marnie Williamson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
Reviewed 23 March 2011

We visited the Islander for planning our wedding and to see if the place looks like the pictures on the website. To our pleasant surprise it does. It was a little windy and rainy when we first arrived and our last two days the sun begin to shine. Going back soon to checkout the restaurant-food and complete the wedding plans.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacy1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, Manager at Islander Inn, responded to this review, 29 April 2011
Stacy,

I am so glad the last two days of your trip were better than the first (as far as the weather is concerned). Congratulations on your big day! We can't wait to see you again!

Warm Regards,

Marnie Williamson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2011

Last year I stayed at the Islander Inn in May with my husband. It was our first time staying at the hotel. We originally selected the Islander because during that time of year the hotel was offering the best rates in the area. We weren't expecting much apon arrival as we didn't pay that much for the room. All we wanted was an oceanfront hotel, we didn't plan on staying in the room much anyway so as long as the sheet were clean, we were happy.

What we found when we arrived far surpassed what we had imagined. The location was pefect...5 steps from the beach! The staff was great! The rooms were spotless! And the best part of it all was the FREE continental breakfast (and not your typical stale muffins and juice)...The Islander offered fresh fruit, 5 choices of cereals, bagles, english muffins, SAUSAGE BISCUITS and WAFFLES, fresh juice, yogurt, coffee, the list goes on...I think that I ate enough for me and my husband!

I had the best vacation and can't wait to return. We just booked a weekend at The Islander for the same week in May of this year and we are really looking forward to it. When we called to make our reservation, the hotel staff informed me that all of the rooms are now equipped with LCD flat screen tvs, and many other renovations/updates have been made to the hotel since our last visit. I am curious how they could have made this place better than it already was!

See you soon Islander Inn!

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MeghanA85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, Manager at Islander Inn, responded to this review, 29 April 2011
Meghan,

Sounds like we should be expecting you in the next few weeks. We have made even more updates since you and your husband were here last and hope that you will be equally as impressed! We look forward to seeing you again!

Warm Regards,

Marnie Williamson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NEWARK
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2011

We loved the hotel. While we weren't able to get an oceanfront room, the room was still super...clean, very spacious. Staff was friendly and breakfast was great. The beach is literally in your front yard. We loved our stay and will come back. Highly recommended and very reasonable rates in September.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROGER K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarnieWilliamson, Manager at Islander Inn, responded to this review, 29 April 2011
K60,

Thanks so much for your review. It is so great to hear comments from people that attest to what we pride ourselves on. September is a busy month at The Islander so if you would like to have an oceanfront room for your stay this year, call us at (910) 575-7000 to make your reservation. We look forward to seeing you then.

Warm Regards,

Marnie Williamson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Islander Inn

Property: Islander Inn
Address: 57 W First St, Ocean Isle Beach, NC 28469-7508
Phone Number:
Region: United States > North Carolina > Ocean Isle Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Ocean Isle Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Islander Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
As an oceanfront hotel in Ocean Isle Beach, The Islander Inn overlooks one of the most pristine North Carolina beaches. The Islander Inn is conveniently located within walking distance to several restaurants, shops, an arcade, miniature golf, and museum. The Inn is also just a 10 minute drive from 25 world-class golf courses and hundreds of first-rate restaurants. Famous for its peace and quiet, this intimate oceanfront facility appeals to the young couple, vacationing family, golf enthusiast, or beachcomber who enjoys superior accommodations and breathtaking views of the most beautiful beach on the East Coast. All oceanfront rooms feature a 50in. plasma television. All rooms have a refrigerator, microwave, coffee maker, and telephone with voice mail capability. Room rates include daily housekeeping, deluxe continental breakfast, free WiFi, access to our outdoor oceanfront pool with Tiki bar, indoor heated pool and Jacuzzi and fitness room. ... more   less 
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Also Known As:
Islander Hotel Ocean Isle Beach
Islander Ocean Isle Beach

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