I stayed at the hotel this past Memorial Day weekend as was very disappointed with the lack of concern for guests needing peace an quiet and clean pool to relax in. They were noising constructing the tiki hut which was supposed to have been open since May 8th, according to their web site. I was double charged for my room in error and my bank funds were unavailable to me during my stay which made relaxing even more difficult, and prevented me from enjoying other sites and parts of the area.. The manager was constantly unavailble, off on other properties or overseeing a wedding and rude when talking to me on the phone.. They didnt even offer to refund or make up for the poor service, or inconvience with the exception of a plastic water bottle. The breaskfast was only very dry cereal, kiddy yogurt, and waffles, no fresh fruit as was expected. The bathroom did not have a working fan, and the water pressured varied.
I may return to Ocean Isle Beach but probably not to this hotel, especially with the current management, as it has left me very disappointed with a place that could have been a much better stay.More