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“New Year's Eve and Food & Wine Festival” 4 of 5 bubbles
Review of The Carolina Hotel - Pinehurst Resort

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The Carolina Hotel - Pinehurst Resort
Ranked #2 of 7 Hotels in Pinehurst
Certificate of Excellence
Winston Salem, North Carolina
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“New Year's Eve and Food & Wine Festival”
4 of 5 bubbles Reviewed 3 January 2014

My husband and I have stayed here about 5 times, twice for their New Year's Eve event and 3 times for the food and wine festival. I will explain the rooms and events below:

Rooms- Of the 5 times, twice we stayed in Fantastic rooms. They were newly renovated, large, and the bathrooms had marble. The TVs were flatscreen and the carpets were clean. The lighting was bright. They were worth the price. The other 3 times we stayed here, the rooms were much older. The carpet looked very old. 2 of the 3 had updated bathrooms which was great. Large glass showers with marble. The other bathroom was outdated and dark.... All of the standard rooms are the same price, so we never know if we are going to be put in a newly renovated room, or in the old part of the building.

Food- Everything we eat there is grear, we are never disappointed. The food is always amazing. I recommend getting the new year's eve dinner.

Both events were spectacular, though we've noticed a few changes to the events the past times that aren't to our liking. The New Year's Eve event has been pretty consistant with a great band, many bars, and a midnight buffet. We noticed that the amazing crepe station is no longer during the midnight buffet and the next day's breakfast. The food and wine festival used to be awesome since you could pick whichever lectures you wanted to attend. There would be atleast 2 lectures per hour. Now, they tell you which lectures you will be going to without giving you options for the day. The food and wine is still great, but the price is dramatically increasing yearly. Also, for both events, we have seen many people in jeans and casual attire. The staff told us 3 times over the phone that formal attire is required, but they did not enforce this standard at the events. When my husband is wearing a Tux, and the guy next to him is wearing jeans, it makes us feel way over dressed.

The Spa- The tranquility pass is worth the price. The staff there is very friendly, and I love just being about to relax near the pool with a great book. You are not allowed electronics in the pool room, but the staff said it was fine to have a kindle.

Overall, we still love pinehurst. There are many things that could be fixed that would bring this place to 5 stars, but we are never disappointed with our experience.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dani2414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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797 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Spring Lake, North Carolina
Level Contributor
18 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 2 January 2014

As you approach The Carolina - Pinehurst Resort, it becomes a magnificent view with its manicured bushes and the large white resort. We arrived for the New Years Eve celebrations and an overnight stay. With the Bellhops greeting you to checking in was an excellent experience.

The decorations throughout the whole facility are admirable. The dinner was a 5 course dinner and you had several selections to choose from. The food was freshly made to each order and made to your desire. Live music was playing while enjoying your dinner. Many were dancing to the music and enjoying their dinner too!

Walking to the ballroom was relaxed and pleasant. Tables were reserved for each party, making an intimate table for my wife and I very enjoyable. They had all the party favorites on your table and a cash bar just steps away. The band playing there was the Band of Oz. A very well selected band for the NYE party.

It did not stop there, as they provided a mid-night breakfast shortly after the new year was celebrated. The food was well presented and plentiful for everyone.

In the morning, a Southern Style breakfast was served in the Carolina. Again, excellent food and the service was impeccable. Fresh fruit, grits made perfectly, scrambled eggs that were not over cooked, and a large number of other breakfast foods such as pancakes, waffles, muffins, the list goes on. Fresh squeezed orange juice and coffee, well made to perfection and continuously served until you did not want any more.

Checking out was as grand as checking in. One push of a button on their up to date telephone and Bellhop service is ready for you. While heading out to the pickup area and 30 seconds to check out, the valet service is getting your car and loading up all your bags.

The price at first might seem a little steep but, once you arrive and enjoy everything the have, it is well worth the price.

Room Tip: This was our first time but, it seems all the rooms are great. They do have suites if you desire one...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank digisatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conneaut Lake, Pennsylvania
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 January 2014

As we waltzed up the steps to the entrance of the Carolina, the doorman, as usual, had a welcoming smile on his face. This was our grandson's first stay at the Carolina and he was in awe when he saw the Christmas decorations and the gingerbread village. Our friends also were impressed by the luxurious accommodations, the afternoon tea and the magnificent buffet breakfast.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank terry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern , New Jersey
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 December 2013

Drove a long way to play golf on my son's 12th birthday. We choose the Evergreen package. Food and golf were outstanding , service was top notch, the golf was perfect, no waiting , pace of play was outstanding. The staff from the moment you walk in, to the time you leave are excellent.
The hotel takes you back in time ,( a good thing,) clean , comfortable, casual but formal at the same time without seeming stuffy. Will return again.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

First: Stephanie (cosmetologist/spa technician?) is awesome!
I enjoyed this tranquil spa. The amenities were excellent, though there were somethings that needed addressing, namely the rather cool dry sauna and the temperamental steam sauna which would go from steamless to pressure cooker. Also it seemed like the wet sauna isn't regularly bleach cleaned judging by the black growth on the caulking.
I did get some aesthetic treatments by Stephanie, she was outstanding. You can tell that she truly loves what she does and you don't feel like the treatments being given are "just to get the work done." Some of the touches which I hadn't experienced at other places I made comment of only to learn they're touches she thought of herself. That was impressive that she took the extra time to incorporate these simple modifications which really do accentuate the pampering experience.
Overall I'd go back if I'm in town again solely for the great experience/treatment by the warm staff and excellent care provided by Stephanie!

Stayed November 2013, travelled solo
Helpful?
1 Thank TravelSuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina, USA
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 December 2013 via mobile

Everything you expect in a 5 star hotel - great bed and bathroom, excellent service and all the amenities. Love this hotel! Everything is top notch and well appointed. Free wifi is a wonderful addition!
Friendly, not stuffy, but just slightly formal service. Fluffy towels and nice spa toiletries.

Stayed December 2013, travelled on business
Helpful?
Thank Leza W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 15 December 2013

Excellent staff and friendliness as soon as you pull up until you depart. Valet, bell hops, front staff, everyone there will make sure you are well taken care of. It is a place that puts you back in time. Lots of amenities even if you don't play golf. We attended a ball at the resort and the facilities we beautiful an well decorated. The staff at the event were equally as wonderful. The rooms were beautiful, with a mini fridge, snacks and drinks all for a fee however they had souviner containers that made it with snacking.
Great place for a couple, families with older children and older generations. Smaller children I do believe would get bored.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trvlingurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Carolina Hotel - Pinehurst Resort

Property: The Carolina Hotel - Pinehurst Resort
Address: 80 Carolina Vista Drive, Pinehurst, NC 28374
Region: United States > North Carolina > Pinehurst
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Pinehurst
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Carolina Hotel - Pinehurst Resort 4*
Number of rooms: 274
Official Description (provided by the hotel):
Some say you can feel the spirit of Pinehurst as you turn onto Carolina Vista, the tree-lined avenue that leads to the Carolina hotel. This majestic century-old hotel with its signature copper cupola and sweeping verandas make you feel as though you’ve stepped back in time to an era when elegance defined grand hotels and resorts. Dubbed the “Queen of the South,” the Carolina has 274 Four-Diamond guest rooms including suites.Pinehurst Resort features eight golf courses, an award-winning Spa, a charming village, tennis, beach club and other amenities inlcuding an active Kids Club. Kids 12 and under stay and play golf free when staying in the same room as the parents. ... more   less 
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Also Known As:
The Carolina - Pinehurst Hotel Pinehurst
Pinehurst Hotel And Country
Pinehurst Resort And Country

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