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“Awesome business hotel”

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Hilton Garden Inn Charlotte Pineville
Ranked #1 of 6 Hotels in Pineville
Certificate of Excellence
Arizona
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Awesome business hotel”
5 of 5 bubbles Reviewed 17 July 2012

Rooms are great, staff is great. I stay here when I'm in town (which is often). Coffee, tea, snacks, drinks available 24/7. Lots of restaurants nearby, and it is well off the main intersection in PIneville, so virtually no road noise. Free laundry, pool, exercise room is all new equipment, including weights! The hot tub was out of service for a considerable period, but I never use that myself. There's even an ice rink across the road where you can watch practices, games, or even get on the ice on public days. There is a mall just beyond the trees , but that's the perimeter road and the buildings are far away. They have a van if you need to go somewhere. A class businessman's hotel. No extra charges and all the amenities short of a ballroom and masseuse (but they would find either for you if you needed it while in town). Great place!

Room Tip: All the amenities are on the first floor (gym, pool, laundry, business center, meeting rooms)
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GalenTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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393 reviews from our community

Traveller rating
    214
    115
    38
    17
    9
See reviews for
104
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 11 June 2012

We decided to upgrade from Hyatt Place and Hampton Inn to stay at the Hilton Garden Inn in Charlotte this week-end. The room and bed looked great and everything appeared to be in order...until we got ready for bed after a very long trip.
The pillows and pillowcases were so rough, we couldn't sleep on them. Not only were they not cotton, they were worse than cheap percale.

The air-conditioning unit had a horrible odor that only got worse as the night progressed.
The bed, their form of "sleep number" bed was not working properly.

Finally, there was something in the carpet at the foot of the bed that cut my foot twice!
Not up to par for a Hilton garden Inn.

We could not wait to get back to Atlanta - I love Hilton, but absolutely hated the bed in this hotel.
The

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roadbeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundas, Canada
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

On our way home from Florida we spent the evening at this hotel with our 3 teen daughters. We got an adjoining room for them and a room for ourselves. We are Hilton Honor members - and big Hilton fans overall - and we were not disappointed. Super clean, extremely comfortable and a decent breakfast is served in the morning. It was a short stay but made memorable by the excellent front desk staff. Prety town too, will have to come back there someday and check it out.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 23 December 2011

As a loyal Hilton Honors member I stay in lots of Hilton properties. This is the closest HGI to my son's apartment and I had planned to stay here whenever I visit. My wife and I arrived on a Friday evening. There were very few cars in the parking lot. When we checked in, the desk clerk was very friendly, almost to the point of obsequiousness. We finally had to just walk away with him still talking.

It was a very rainy night. We had a first floor room. The gutters and downspouts were broken and the noise of the rain splashing on air conditioner was so loud that I couldn't sleep. The room was a typical room, but was very old and dated. The shower head had red mold growing from it and the tile was cracked. The room had light bulbs burned out.

On the plus side, the breakfast had eggs cooked to order and was very nice. The lobby was very large and several families were talking and playing games there.

Overall, this was a below average HGI. There is a Hampton Inn next door. I will try that on my next visit.

Room Tip: Don't stay on the first floor if it is raining. It is noisy.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinySwimmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrenville, Illinois
Level Contributor
125 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 22 December 2011

The Pineville Hilton Garden offers nice sized rooms with free high speed. The fitness room is tiny so I ran outside but wasn't comfortable in the area. The decor could be updated. Close to Ballantyne business area and big variety of restaurants. It's a great value and the breakfast is good.

Room Tip: Don't stay on the first floor across from kitchen. Tends to be noisy in the morning.
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mannheim, Germany
Level Contributor
149 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 26 September 2011

I was on a corporate rate but with a regular rate this hotel is still good value. Good breakfast in inlcuded, laundry is free, nice pool and good wifi, free printing. The bigger rooms are roomy even with two suitcases. Window opens. Fridge and Micorwave in room. Hallways not too long. Good parking, good location. They spent real effort to get me the correct address on my invoice which is always a hazzle.

Room Tip: Room with spa is 10 bucks extra but extra spacious
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  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matilda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dacula, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 August 2011

i have stayed here several times over the past few years and I have always had a great experience. Only drawback is that the hotel is located behind a retail area and at night the parking lot can be a little creepy when traveling alone but the lot is well lit.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alwaysstravelingrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r_hawks80, Manager at Hilton Garden Inn Charlotte Pineville, responded to this review, 13 September 2011
Thank you very much for your posting in tripadvisor. It is always nice to hear what our guests think after staying with us. Our goal is to have each of our guests have an enjoyable stay and leave our property relaxed and satisfied with the service they received. Thank again for your response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlotte Pineville

Property: Hilton Garden Inn Charlotte Pineville
Address: 425 Towne Centre Boulevard, Pineville, NC 28134
Phone Number:
Region: United States > North Carolina > Pineville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Pineville
#3 Family Hotel in Pineville
#3 Romantic Hotel in Pineville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Charlotte Pineville 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Hilton Garden Inn Charlotte Pineville hotel is only 10 minutes from Uptown and the Charlotte-Douglas Airport. Family friendly deluxe accommodations with special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, indoor and outdoor swimming pool, whirlpool, fitness center with state-of-the-art equipment and a 24-hour complimentary business center with secure PrinterOn printing. The Great American Grill®, serves freshly prepared breakfasts. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. ... more   less 
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Also Known As:
Hilton Garden Inn Charlotte Pineville Hotel Pineville
Hilton Garden Inn Pineville
Hilton Pineville

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