Wow, I have not seen customer service like this in a while! It was great to stay here! Traveling as often as I do, I see a lot of the same thing, and don't get many reasons to write a review. But the people that work at the Hilton Garden Inn in Charlotte Pineville really want you to be comfortable when you stay here. The shuttle driver stopped for me at Starbuck's on my way to the office. He remembered me on the days I didn't need a ride, and the things we talked about...it was a pleasant, unexpected start to my mornings. Kevin at the front desk went the extra mile more than once, and always with a smile. The bartender was so attentive, even though I sat out on the patio the whole time, out of a convenient reach for her...always with a smile, which, after a long day, is sometimes all I need to see...I have stayed at several hotels in Charlotte, and i would recommend the Hilton Garden Inn Pineville to any business traveler needing a comfortable and friendly place to stay. Why not 5 stars? The wallpaper in my room was peeling...otherwise, the bed was comfortable, surroundings were quiet, temperature was well regulated (I have had terrible experiences in other hotels...no matter what temperature I put it on, it was always too hot or too cold...), shower was perfect...I have no complaints. I hope I have the ability to stay here every time I am in Charlotte for work.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Charlotte Pineville hotel is only 10 minutes from Uptown and the Charlotte-Douglas Airport. Family friendly deluxe accommodations with special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, indoor and outdoor swimming pool, whirlpool, fitness center with state-of-the-art equipment and a 24-hour complimentary business center with secure PrinterOn printing. The Great American Grill®, serves freshly prepared breakfasts. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. ... more less
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- Also Known As:
- Hilton Garden Inn Charlotte Pineville Hotel Pineville
- Hilton Garden Inn Pineville
- Hilton Pineville