We always stay at this Holiday Inn Express when we come to visit family in Pineville. It's a great hotel, conveniently located to a mall, Carowinds, and good restaurants. What I like most about this hotel is the very friendly and helpful staff. They go out of their way to please you and meet your every need. We had to keep changing our arrival date, and the front desk was very understanding of this.
The breakfast is quite good and offers a wide variety of items which changes a bit each day. However, there are always juices, coffee, cereals, cinnamon buns, muffins, bagels, and English muffins. You really couldn't ask for more - Jose even offered to make pancakes for us if we wanted them! He couldn't have been more attentive or helpful.
The front desk staff and housekeeping staff are awesome, as well. I neglected to write down specific names, or I would include these in my review, as well. Everyone you meet has a smile on their face.
The pool is very nice. I didn't use it this year but have used it in the past. The only reason I didn't give this hotel a review of "Excellent" overall is because of some work that was going on to upgrade the hotel and some slight difficulty they were having with keys not working properly. I want to clarify though that the front desk let us know right up front about both of these issues. The construction was not messy or noisy, and it goes to show you that this hotel is working hard to improve upon an already good thing. As for the keys, the staff made sure we always had a key that worked properly and even escorted us to our room to ensure that the key did indeed work.
Great job - keep up the good work, and we'll be back the next time we visit Pineville!
- Official Description (provided by the hotel):
- Pineville, NC hotel's guests love our friendly staff! At the Best Western Plus® Pineville-Charlotte South our prime location is matched only by our Southern hospitality. Let an experienced, responsive staff oversee your stay so you can enjoy your vacation or conduct business from our hotel's convenient address in South Charlotte, NC. Corporate travelers appreciate our proximity to the Charlotte Douglas International Airport (CLT) and nearby LYNX Light Rail, which stops in the banking district and at the Charlotte Convention Center. Major businesses like Siemens and Honeywell, as well as the Carolinas Medical Center and Ballantyne Corporate Park, are also close to the hotel's property in Pineville, NC. Guests can use the free Wi-Fi access and the 24-hour Business Center to keep up with the office. Our hotel's patrons vacation in Charlotte, NC for the eclectic attractions and urban energy. Just 15 minutes from our location south of the city, you can hit highlights like Discovery Place and the NASCAR® Hall of Fame, stroll through the historic Fourth Ward and catch a Hornets game or concert at the Spectrum Center. For a day outside the city, drive 10 minutes to Carowinds. Start your morning at the free full hot breakfast bar or just lounge by the outdoor pool. Make the most of your trip to the "Queen City" by staying at our hotel's accommodations in Pineville, NC! ... more less
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- Also Known As:
- Holiday Inn Express Pineville Hotel Pineville
- Holiday Inn Pineville
- Pineville Holiday Inn