The property has that "tired" feeling: the walls in the room need to be painted as they are dirty and marked up, the carpet looks old and filthy (the kind that means you wear your shoes at all times), the lighting in the room is dim (maybe to keep you from seeing the carpet well). Our room had not been vacuumed well, if at all. When the toilet was flushed before bed (with no reason to clog) the water rose to the top of the bowl and stayed there. Had someone actually cleaned the bowl and flushed the toilet afterward,they would have known that it was clogged. Obviously, housekeeping had not cleaned the toilet. When I called the front desk, the response was simply -there was no maintenance person on staff, did we want a plunger or not? I assumed we would take care of it, I thought someone might be apologetic though. The tub was also not properly cleaned. The "hot" items for breakfast are individually packaged refrigerated items you microwave. The space in the breakfast area was not quite enough room for everyone there on a busy weekend. On a positive note, the beds were comfortable and most of the staff were helpful and friendly. The hotel is conveniently located near plenty of retail and dining choices. It is just off the interstate. However, the condition of the room and the attitude of the one staff person is enough for us not to return. It is my experience that you can find a much better experience/product for the same price. I would not recommend this hotel.
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- Also Known As:
- Hampton Inn And Suites Charlotte Pineville Hotel Pineville
- Hampton Inn Pineville
- Pineville Hampton Inn