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“Nice hotel”
4 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #4 of 6 Hotels in Pineville
Certificate of Excellence
Fort Bragg, NC
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed 30 September 2012

This is an older hotel. Like others have said, we had issues with only one of our room cards working throughout our stay. This hotel could use some updating and a little TLC. The room was clean and the bathroom was clean. The beds were comfortable and clean, although our bed cover had 2 holes in it, which was confusing as to why this would not be changed out. There were no linens in the room for the sofa bed, so those had to be requested separately from the front desk. The room had both a fridge and microwave. The room had 1 TV, which was a smaller box TV. The towels were better than more expensive hotels we've stayed at recently. Jeff at the front desk was awesome. He was very friendly and helpful, both on the phone when I made my reservation, and when we checked in. The breakfast at this hotel was better than more expensive hotels we've stayed at. Eggs, sausage, biscuits & gravy, pastries, yogurts, fruit, waffles. The breakfast service was great too. The staff at this hotel are so nice that you are willing to overlook the maintenance issues that this hotel has. Hotel pool is outdoors, and it was chilly, so we did not use it. The price on this hotel was excellent. Many stores and restaurants nearby. I would stay here again.

  • Stayed September 2012, travelled with family
    • Value
    • Location
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Helpful?
2 Thank ARMYG8R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    105
    59
    20
    5
    15
See reviews for
87
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
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  • Any
English first
North Carolina
Level Contributor
259 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed 13 September 2012

This Comfort Suite needs a little updating. The staff members are nice and try to help but they seem to be fighting a losing battle. An example being that upon checkin one of our two room keycards did not work. Trip back down to the desk. New card another try. Card did not work. Another trip to front desk another card. Yep, it did not work either. After the three attempts we decided to make do with one card. As mentioned by others, the bathrooms are extremely small and will barely accodate one person at a time. Our King room would never qualify as a "suite" at most other chains. On the plus side the hotel is well situated near a mall and a variety of good restaurants.

  • Stayed September 2012, travelled as a couple
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Helpful?
1 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed 30 August 2012

This place is quite simply a dump. Rooms are not clean...dirty stained carpets and the linens are sheap and thin. I would not stay here ever again unless I had to. Internet is down a lot. Phone systems died one morning and so my wakeup call was someone banging hard on my door...weird. I suggest you choose to stay somewhere else.

  • Stayed August 2012, travelled on business
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Helpful?
1 Thank TravelFam39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Congers, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 June 2012

Staff, hotel, was nice I guess it did its job . Our problem was we had 3. Us 2 adults and my 25 yr old son here for my other sons graduation. Room had NO privacy what so ever. the half wall was not a even a quarter wall. Little to close . But all in all cleanliness is at top of our list and friendliness as well. Decent place but the suite was NOT a suite.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
1 Thank Deltadawn66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 May 2012

My daughter and I stayed at the Comfort Suites on New Year's Day. The staff was friendly and attentive and gave good recommendations for restaurants. The room was well appointed and comfortable. Having the seating area was a plus as we could converse without sitting on the beds. We enjoyed a full hot breakfast before departing after a good night's rest.

  • Stayed January 2012, travelled with family
    • Value
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Helpful?
1 Thank dwha2re2l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondqueen255
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 22 May 2012

In town for a ball tournament and stayed here. Room smelled a little when we first walked in but not noticeable after that. Needs fresh paint to cover stains on walls in halls/outside. Wallpaper was peeling. There was hair on the ceiling in bathroom and something had been splattered on bedroom wall; both were hard to see. Beds were clean and pillows comfortable. Sinks, shower, countertops were all clean. I felt like they just needed to pay extra attention to areas they probably don't clean after every guest but I didnt' feel like it was nasty. It could use some updating because stairways seemed dingy. One elevator was out of order and that was a pain since it was near the lobby. Hot breakfast was wonderful! I would stay again. Service was excellent. They did offer room service menu but it was pricey. Lots of restaurants in the area.

  • Stayed May 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank diamondqueen255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

Clean Hotel, great breakfast area and menu and clean comfortable rooms. Two cpmplaints: lobby elevator was out of order and I had to cart my luggage to the other end of the building to the working elevator and my King size room's bathe was too small for comfort... The bathroom door opened into to the bathroom cleared the toilet by a few inches egress a challenge.

Room Tip: Get the handicap room if you need a larger bathroom.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 10415 Centrum Pkwy, Pineville, NC 28134-8825
Phone Number:
Region: United States > North Carolina > Pineville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Pineville
#5 Business Hotel in Pineville
#5 Family Hotel in Pineville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Suites 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Hotel Pineville
Comfort Suites Pineville
Pineville Comfort Suites

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