This property is very conveniently accessible from the freeway. Overall, my initial experience was not up to par. Prior to check in, I specifically asked if I am able to pay cash for my 5 night stay. Upon arrival, I was told that I had to pay with my credit card.
The front desk associate, Theresa M. Was very empathetic and stated she would consult with the manager, Melissa J. The manager never came out to even acknowledge me. This was very unprofessional.
I will say my initial mindset was to leave the property and stay in another property that would accommodate me.
Theresa truly exceeded my expectations and went above and beyond to provide exceptional professionalism in a courteous manner.
In addition, I want to point out Andrew for his excellent demeanor and go - to attitude.
Sincerely, it is because of the two employees that I stayed at this property and will come again without hesitation.
Rooms-Comfortable; sectional including in room
Breakfast - Hot and cold selections
- Official Description (provided by the hotel):
- Hyatt Place Raleigh North is the ideal hotel in the ideal location. we are located in trendy midtown and nestled just three miles outside of downtown Raleigh, only 15 minutes from the airport, and just a short drive to Research Triangle Park. During your stay, you can enjoy specialty Starbucks® coffee drinks and friendly conversation at the intimate Bakery Cafe'. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers café-quality, made-to-order meals and snacks along with a complimentary hot breakfast daily. ... more less
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- Also Known As:
- Hyatt Place Raleigh - North Hotel Raleigh