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“Homewood Suites - Crabtree”

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Homewood Suites by Hilton Raleigh Crabtree Valley
Ranked #13 of 84 Hotels in Raleigh
Certificate of Excellence
Newnan, United States
1 review
“Homewood Suites - Crabtree”
Reviewed 16 June 2014

Conveniently located to shopping, restaurants and downtown. Rooms were clean, small kitchenette includes full refrigerator, stove, dishwasher, plates/glasses/silverware, pots and pans. Morning breakfast was typical but the crew was exceptional. Evening meal and drinks were M-Th. Incredible location, quiet and beautiful. Will make it a point to stay here in future visits whether business or pleasure.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kenneth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Brick, NJ, United States
2 reviews
Reviewed 12 June 2014

Excellent staff. Comfortable rooms. Great amenities. This is a must stay if you need to be in Raleigh, NC. This is our second stay here and we have never been disappointed with our stay. The breakfast is excellent and the staff over the top in service and care. Don't bother with other hotels in Raleigh, this one is the best.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Edward F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, California
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 June 2014

I traveled just following the recent snow storm this past January for my birthday. I had a really good experience staying at the Homewood suites. At the time of my visit they were in the middle of remodeling the lobby and the pools were closed because of the snow. Maurice at the front desk was great; he provided alternate driving directions for my guests driving up from the NC Coastal area where some of the roads were still closed from the snow storm. I received a great deal using my AAA for a king suite. Fresh hot breakfast and dinner are included with your stay, coffee and iced water is available in the lounge area mostly all day with flat screen TV's. The floor where the business center is located was just remodeled and looks very nice. The business center over looks the second outdoor pool off the lounge area. There is a gym in the basement with access to another pool on the rear side of the hotel. I can't forget to mention the Crab Tree Valley Mall which is in walking distance. We enjoyed hours of shopping and there are several good restaurants to choose from. The hotel is in a very good location, I found a walking trail just up the hill that takes you around the block alongside a water creek. We loved it! The food was great, customer service was great, great location, close to the PNC Arena where we caught the Hurricane's Hockey game, and not far from downtown Raleigh where we found an awesome burger place. When we return to Raleigh, Homewood Suites will be our choice. I have very nice photos to upload that captured some of the snow capped areas near the hotel and also of the bridge leading to the mall and water creek.

Room Tip: Top floor with street view was very nice. You can see the mall, freeway and night city lights.
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Cherished T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, Virginia, United States
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2014

At first glance, hotel lobby and room is updated, modern, and well-furnished. Bed is super comfy. However, during the night, the AC unit was very loud turning on/off - so loud it woke us up continuously throughout the night. Woke up the next morning to find out that there was no power in our living room, no TV channels, and the elevator wasn't working (they had some sort of power outage.) So, with a toddler in tow, we had to make 3 trips down the stairs and out to the car with our luggage. Not fun. Mentioned our problems to the front desk and was simply told "we are aware of the problems." Not terribly accommodating. So, we were a family who slept poorly and couldn't see anything in our living room the next morning and who had to spend forever getting our bags downstairs. Won't be staying here again. If those things hadn't been a problem it might have been a nice stay. Oh, breakfast was good in the morning, though :)

Stayed June 2014, travelled with family
Helpful?
2 Thank Courtney O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review, 22 June 2014
Hello from Homewood Suites Raleigh, thank you for your review. I apologize that part of your stay had power loss right at departure. That is a bad time to have this occur and agree it is very inconvenient. We are glad you enjoyed our breakfast, many of our guests consider it a highlight of our hotel. We would certainly like for you to return to our hotel in tne future. Thank you again for staying with us and your review of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bennet, United States
1 review
Reviewed 7 June 2014

We had a wonderful time. The staff was very helpful and polite. We had a lovely time out on the patio. The Suite was in close proximity to the mall and other resturaunts. We were attending ballgames in Cary and there was easy access to the interstate.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverdale, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

My wife and I are looking to relocate to the Raleigh area next year. The hotel upon arrival was a wonderful experience. This hotel is located right down the street from Crabtree Valley Mall. It is about 15 minutes from downtown Raleigh and about 2 miles from the I-540. The hotel was very nice and the room was very comfortable. We arrived on a Friday and left on a Monday. The room itself was quiet and clean. There are full size refrigerator/freezer with ice maker, a kitchen area complete with microwave, and a separate room with a TV. This came in handy as my wife is a night owl and I am a morning person. You can easily go to bed in the one room while closing the doors and the tv could be on in the other room without disturbing you. The breakfast ecah morning was great with variety of choices. They even had staff who would come to your table and take your trash away for you. There is also ample parking for everyone as well. Overall I thought this hotel was great to stay at, and will probably stay there again in the future.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
Reviewed 19 May 2014

I stayed at this Homewood for a business trip on a Tuesday and Wednesday night in a 1 bedroom king suite. The property is newly renovated and is really nice & cozy with an enormous double-sided stone fireplace in the lobby with nice relaxing spaces in their courtyard and by the outdoor pool. The beds & pillows were very soft and comfy and the room itself was spacious. The entire staff was very nice and helpful to me since I was on crutches due to a broken foot. They assisted me with my breakfast and dinner. I would definitely stay there again!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelanieLC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

Property: Homewood Suites by Hilton Raleigh Crabtree Valley
Address: 5400 Homewood Banks Dr, Raleigh, NC 27612-8071
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Raleigh
#13 Business Hotel in Raleigh
#20 Family Hotel in Raleigh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Raleigh Crabtree Valley 3*
Number of rooms: 137
Official Description (provided by the hotel):
Delight in our Crabtree Valley Raleigh hotel, comfortably situated within walking distance of Crabtree Valley Mall, minutes from downtown and right off I-40. The phenomenal Homewood Suites by Hilton® Raleigh-Crabtree Valley hotel is an incomparable Raleigh extended stay or vacation option. Conveniently located in the heart of the city, business travelers enjoy easy access to local businesses, corporations and institutions of higher learning. This all-suite property provides quality accommodations, perfect for anyone traveling to Raleigh for business or pleasure.Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining - plus all the comforts of home including two 32" LCD/HDTVs, complimentary high-speed Internet access, and two phones with voice mail. Enjoy a complimentary Suite Start® hot breakfast seven days a week and a Welcome Home Reception® featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 
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Also Known As:
Homewood Suites By Hilton Raleigh Crabtree Valley Hotel Raleigh
Homewood Suites Crabtree Valley
Homewood Suites Raleigh
Homewood Raleigh
Raleigh Homewood Suites

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