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Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest
Ranked #26 of 86 Hotels in Raleigh
Certificate of Excellence
Little Rock
Level 6 Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Very Pleased”
Reviewed 27 December 2013

We stayed at this HIE a number of years ago, so knew how to find it despite its twisty-turny out of the way entrance. We were very impressed with the refresh done since the last time we visited. We also appreciated being asked which floor we'd like to stay on. The room was very comfortable and thoughtfully put together, including the extra shelves worked into the bathroom to one side of the sink. The chairs and beds were clean and comfortable, and lighting was adequate for everything. The decor was nice and everything was in good shape.

We got a special chuckle at breakfast when we realized that several families were arriving in PJ's and slippers. That tells you they definitely felt right at home.

A special compliment to the woman keeping everything full, fresh and warm at breakfast. She was multitasking with alacrity, but could not have been more friendly and helpful even in the midst of efficiently stocking the breakfast bars.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank willtravel12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WKFNCManagement, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest, responded to this review, 29 December 2013
willtravel12345,

Thank you so much for your honest review of our hotel. As return guest, I'm glad to hear it wasn't too difficult to find us again. At all Holiday Inn Express's we just want you to be able to relax and
feel at home so it is awesome to hear that you were able to do that. Thank you for the praise of our breakfast bar hostess. Please come back and see us again!

Happy New Year!
Asia K.
Guest Experience Champion
Holiday Inn Express North Raleigh / Wake Forest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Southern Maryland
Level 5 Contributor
75 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 December 2013

Stayed here for a holiday family get together and it was quite nice. I absolutely must commend Mercy at the front desk for being so extremely helpful and accommodating when it turned out we had to bring our two small poodles with us at the last minute. Mercy is a true gem as a front desk staffer! Our one small complaint about this HIE is that it is a tad hard to find and does sit back off the main road and can easily be missed. Fortunately we figured out that the next small side road also took us back to the hotel. The rooms were neat & clean and quiet. The breakfast area was extremely neat & clean and well appointed and the staff (sorry whose name slips my mind right now) was very friendly and kept up well with the large volume of guests. We would certainly stay at this HIE again. Thank you.

Room Tip: We had to stay on the first floor because of the dogs and it was still quiet!
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  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Service
Helpful?
Thank BessieKM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WKFNCManagement, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest, responded to this review, 29 December 2013
BessieKM,

Thank you so much for your kind words about our hotel and our Front Desk team member, Mercy. It is always great to hear that a staff member has succedded in making a guest's stay more enjoyable. I am sorry about the difficulty in fiding our hotel. We are a bit hidden and because of city laws we are unable to put up signage. I hope we will see you here again soon.

Happy New Year!
Asia K.
Guest Experience Champion
Holiday Inn Express North Raleigh/ Wake Forest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 6 Contributor
112 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 December 2013

Staying at this hotel is a very pleasant experience. The bed was comfortable, the room was large and clean and the big flat screen TV had free on demand movies. The breakfast was a little disappointing, only because we've had better variety at other hotels in this chain, but it was certainly adequate. The helpful staff made our stay even better. I would definitely recommend this place if you need to stay in the area.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DebiOco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WKFNCManagement, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest, responded to this review, 29 December 2013
DebiOco,

Thank you so much for taking valuable time out of your day to write a review of our hotel. I'm glad you enjoyed our free on demand and that you felt our staff was friendly and caring. I am sorry you did not recieve the breakfast you expected compared to our other brands. It's always great to hear honest feedback from guest. We hope to see you again soon.

Happy New Year!
Asia K.
Guest Experience Champion
Holiday Inn Express North Raleigh/ Wake Forest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level 6 Contributor
233 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 20 October 2013

I was recently traveling to Wake Forest and needed to book a room late at night during my trip. I selected this property online via my mobile phone and it was a very good choice and value. It was a bit of a challenge to locate from the main road due to lack of data on my navigation, but I was able to locate it even without main road signage.

The hotel is secluded and near a business park, but the location allows for a quiet night stay. The room was extremely clean and well appointed for the business traveler. The high speed internet was very fast and allowed me to get work done quickly. The bed was very comfortable and provided a great night's sleep. Although I was only there for a few hours, the hotel staff was very friendly and helpful.

The continental breakfast was very good and had fresh fruit and a variety of choices for guests.

If you are looking for a great stay in the Wake Forest area, I highly recommend this hotel as a great choice.

  • Stayed June 2013, travelled on business
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Helpful?
Thank ComputerMaverick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WKFNCManagement, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest, responded to this review, 25 October 2013
Dear ComputerMaverick,

Thank you so much for the awesome compliments you have given our hotel. We always look forward to hearing that a guest's stay was enjoyable no matter how long or short the duration of their trip. Next time you're in town or just passing through we hope to see you again!

Sincerely,

Asia King
Guest Experience Champion
Holiday Inn Express North Raleigh/ Wake Forest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wake Forest, North Carolina
Level 5 Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 October 2013

We stayed here one night. It was a little hard to find but nice and peaceful once there. We had free wifi and a nice breakfast. Staff was very nice. There were several dining choices near by which is always a plus after traveling all day.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank redbirdgirl1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WKFNCManagement, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest, responded to this review, 25 October 2013
Dear redbirdgirl1965,

I am sorry about the difficulty in finding our hotel. We are kind of hidden by trees and local laws do not allow us to put up signage. On the plus side this does allow for a quieter nights stay which I'm glad you enjoyed. Thank you for your kind words regarding our hotel. We hope to see you again soon.

Sincerely,

Asia King
Guest Experience Champion
Holiday Inn Express North Raleigh/ Wake Forest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Butner, North Carolina
Level 5 Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 September 2013

We stayed just one night with out two grand children as there was a party at the hotel so we choose to spend the night. When I made reservations I specifically asked about couch making into bed for the boys...when we got there couch was a love seat and only big enough for one small kid!!

We also had to make up the bed...it was not pre-made even though I had told reservations kids would be using couch. Air was intermittant all night and it was quite warm. I let the front desk know in the am.

breakfast was good with lots of variety. All in all it was just an okay stay and would probably not stay again.

Room Tip: Hotel for us was a bit hard to find...had to call to find it..not much signage off of Capital Blvd...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
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Helpful?
Thank beachgoer46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest, responded to this review, 25 September 2013
Dear beachgoer46,

Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is regrettable we fell short of your expectations this particular day. We don't want any guest inconvenienced and rest assured that your comments will be used for the purpose of bringing improvements needed.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare
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Pawleys Island, South Carolina
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2013

Even my GPS couldn't get me to this hotel's location, so we tried the old fashion way of looking for road signs, which still didn't work due to the sign for the street being very small.

I called the hotel and spoke with a wonderful and very helpful front desk associate; Jessie. She was able to get us to the hotel within minutes and made us feel welcome upon our arrival. Hotels need more people like Jessie on their team! We always travel with our dog and the pet policy was explained to me and we were very happy that the pet rooms are on the 1st floor. This makes it so much easier on my family. Our 12 year old loved the breakfast as well as the outdoor pool. When our son and dog are happy, my husband and I can relax which is what we were able to do while staying at this hotel.

The only complaint was the lack of signage for the hotel from the main road, but it was explained to us that the city will not allow this due to the property not being directly off of the main road. This is out of the hands of the hotel and we understand. We will be back and now we know how to get there...

Great stay! Thanks!

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank JLR156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest

Property: Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest
Address: 11400 Common Oaks Dr, Raleigh, NC 27614-7002
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Raleigh
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Raleigh North - Wake Forest 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Raleigh/Wakefield. We are nestled near Wake Forest in the affluent Wakefield Plantation Community. We are just minutes from historic downtown Wake Forest and North Raleigh. We offer 94 tastefully appointed guestrooms that accommodate anyone from the business traveler to the vacationing family. Traveling on business? Our hotel is within minutes of the Sprint/Embarq Headquarters, Novozymes, Nomaco K-Flex, the Body Shop, and Alcan Incorporated.North Raleigh location is only 20 minutes from downtown. Here just to relax? Enjoy one of the area s beautiful golf courses at the TPC Golf Course at Wakefield, Heritage Golf Course, Wake Forest Golf Course, or Paschal Golf Course. Triangle Town Center & the WRAL soccer fields are just a short drive away. Our hotel is the closest hotel to the area s only sports and entertainment mall, The Factory. The Factory is also home for all soccer, hockey, and baseball tournaments. Want a little more excitement? Visit the Neuse River or Falls Lake and enjoy some canoeing, kayaking, fishing or just a relaxing ride along the river. Whether you are here on business or pleasure our enthusiastic friendly staff will assist you in all your traveling needs. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Raleigh North - Wake Forest
Raleigh Holiday Inn
Holiday Inn Raleigh
Holiday Inn Express Raleigh

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