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“very nice place to stay for a reasonable price”

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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
Ranked #47 of 84 Hotels in Raleigh
trout run,pa, United States
1 review
“very nice place to stay for a reasonable price”
4 of 5 bubbles Reviewed 23 March 2014

our stay was nice. The staff was nice and personable. My husband was there for business. My daughter and I went with him. The indoor pool was very nice and well maintained. The hotel was very close to downtown raliegh and the museums. We had a great time. Even thought the busy street was right outside our window. the room was quiet and comfortable.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 19 April 2014
We thank you for choosing us and appreciate your time in giving your feed-back.We look forward to your future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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161 reviews from our community

Traveller rating
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    22
    11
    20
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Rock Hill, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 March 2014

We researched long and hard for accomodations in Raleigh and settled on this Best Western. The primary reason we choose it was the internet discount. We saved over $75.00 during a three night stay because we booked on line. We are glad we stayed at this Best Western. The room was clean and nice, breakfast was good, the staff was personable and helpful and the location of the motel was convenient to all points in Raleigh. However, the high point of our stay was Michael, the motel's maintenance man. Michael showed us Southern Hospitality from the first moment we stepped into the inn. He was always friendly and wanted us to know that he would take care of anything we needed. It seemed like Michael lived in the motel because he was always working day and night. He was doing all those things to keep the motel running and keep the visitors happy. He certainly kept us happy because of his great personality and friendly demeanor. We will stay at this Best Western again because of Michael...a great guy and a true example of customer service.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 19 April 2014
Our ever-smiling anfd friendly staff are always eager to welcome each and every guest and strive to make their stay an enjoyable one.We sincerely value your business and your feed-back
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Charlotte, United States
1 review
2 of 5 bubbles Reviewed 17 March 2014

If you just want a room and don't have plans or need to talk to any staff then this may be the hotel for you. The breakfast is free so I won't comment on it except to say that you should go early because they don't restock often.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 19 April 2014
We apologise for the bad experience you had.We always try to make each guest happy and I am sorry we did,nt keep up to your expectations.We still want you to come and give us a chance to make your stay a happy one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton, North Carolina
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 March 2014 via mobile

The staff was great! Even though a 3rd party booking agent messed up my reservation the desk attendant was very happy to fix the mistake. It's a great location and my room was clean and warm. A great stay all the way around!

Stayed March 2014, travelled with friends
Helpful?
Thank Stacy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 19 April 2014
Thank you for your business and your valuable feed-back.We look forward to your future tays,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolfcreek, WV
1 review
5 of 5 bubbles Reviewed 10 March 2014

Due to a storm in the area, most all of hotels were without electricity. We were only in the area one night, but Best Western (Johathon) located a room about an11/2 hrs. from out destination. I rated the location lower, but it couldn't be helped the Best Western in Greensboro was out of power.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 14 March 2014
We appreciate your business and thank you for taking out the time from your busy schedule.Looking forward to your future visits when you are in Raleigh.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 2 March 2014 via mobile

I started in the deluxe room so room size was overall great, which included a microwave and fridge. Kind size bed was very hard but adequate. Front desk staff had great customer service. I agree with a previous reviewer that the hotel has an unpleasant odor that greatly takes away from the appeal and overall stay. Continental breakfast was adequate but the only hot item is waffles. Definitely felt more like a more like a motel and if looking for more cost and adequate, then this is an option.

Stayed March 2014, travelled on business
Helpful?
1 Thank babylovenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 14 March 2014
We value your business and we take into account your feedback.We have now started with sausage biscuits and and ofcourse we still serve hard boiled eggs.
Thank you for your business
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spartanburg, SC, United States
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

Good location but entering and exiting a slight problem, only one way for each, requiring u-turns both ways. Room was very good but not the curtains, which allowed way too much light into the room. Too much of a wait for clerk in order to check out.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, 14 March 2014
On behalf of our staff we thank you for the business and your feedback.We apologise for the delay you experienced at the time of checkout.We at Best Western strive to improve our customer service and we shall make sure this is not repeated with any other guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area

Property: Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
Address: 3618 New Bern Ave, Raleigh, NC 27610-1233 (Formerly Raleigh Inn & Suites)
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 84 Hotels in Raleigh
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area 2*
Number of rooms: 78
Official Description (provided by the hotel):
Idealy situated near wake-med hospital on I-440 exit 13B. Near to downtown and all major attraction ... more   less 
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Also Known As:
Best Western Raleigh Hotel Raleigh
Best Western Raleigh Inn And Suites
Raleigh Best Western

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