Much more than you normally expect from a Hampton Inn. The upgrades and amenities make you think you are in a full-service Hilton. The location is within walking distance of great restaurants and a busy nightlife.More
- Free Wifi
- Free Parking
Much more than you normally expect from a Hampton Inn. The upgrades and amenities make you think you are in a full-service Hilton. The location is within walking distance of great restaurants and a busy nightlife.MoreShow less
Dear Jerry H.
Thank you very much for your review! I am so happy to read that you enjoy all of our amenities! One thing that we feel sets us aside from other Hampton's is that we are considered a boutique Hampton. When we built our hotel, Hampton let us go a little outside of the box with our amenities and decor allowing us to look and feel more modern and more like a full service hotel. On top of that, we are very much located within walking distance of many local restaurant and venues!
This hotel definitely showed me and my guest the “WOW” factor during my entire stay at the Hampton Inn suites Raleigh Downtown. At check in, were greeted by the Guest Services Manager and Caroline who provided us with directions and places to go in Raleigh. Caroline upgraded both of my rooms to Studio suites and had them connecting for my party of 6. This hotel was very clean and the front desk and concierge were on the ball. When I misplaced my cell phone charger the front desk guy and maintenance staff offered to bring up their personal charger for me to use. I’ve never stayed at the hotel that went above and beyond to make sure that I was completely satisfied with my stay. This hotel is pretty close to everything in downtown. Lucky B’s is a great bar if you are looking for some night life. Overall great experience !!!!!!!
Dear Eric B.,
Thank you so much for sharing your experience with others!
Thank you very much for your kind comments regarding our team! They are the backbone of the hotel and without their excellent efforts, we would simply cease to exist. Caroline is one of our newest team members, but is quickly becoming one of the many stars that we have here on our team. They all take so much pride in their work and I am extremely excited to share your comments with them.
We certainly are looking forward to welcoming you back to our hotel during your next visit to Raleigh!
Great location, within walking distance to restaurants, short drive to downtown sites and other interesting things. Would return to this location if the opportunity arose. The desk clerks were fantastic and extremely helpful.
Dear Tripadvisor member,
Thank you so much for your review about your experience! I am so happy to read that our location help made your stay so wonderful and enjoyable. Our location is definitely one of the many benefits to staying at our property because we are so close to local restaurant, venues, museums, and the state capitol.
I am very that our desk staff was so wonderful and helpful! Our team dedicates every minute to ensuring that our guests are well looked after and I will enjoy sharing your comment with them.
Again, thank you very much for your review! We look forward to welcoming you back to our property the next time you are in Raleigh!
I am very picky and judgemental and I found absolutely nothing to complain about! This hotel fit our needs perfectly. The bonus was discovering that there a multitude of restaurants on the same street. Very young, hip and diverse choices. Our favorite was The View next door.
Dear Monica H,
Thank you very much for sharing your experience with other travelers! I am so happy to read that we could meet all of your needs! Our staff is always striving to make sure our guests are taken care of any way possible.
I am also very happy to read that our location was ideal for you. We are surrounded by so many different local venues and restaurants. The View is a great place to go and they always take good care of our guests! They are one of my personal favorites in this area, as well!
Thank you again for sharing your experience!
I stayed at the Hampton Suites for the New Years. The room was clean and the staff was very polite and accommodating. They breakfast was standard per the Hampton Inn, sausage, eggs, potatoes,etc. I highly recommend this hotel.
Dear Jamal T.,
Thank you very much for your review and for spending such a special night like New Years with us! I am so happy to read that you enjoyed your stay with us! Our team dedicates every minute to ensuring that our guests are taken care of and we pride ourselves in the service that we provide. I look forward to passing your comments onto our team!
Again, thank you very much for the kind words and I hope you have a wonderful 2014!
This hotel has a great location right in the heart of downtown Raleigh. My complaints were: the parking deck across the street was super inconvenient if you had a lot of luggage like I did. I booked a king bed room and was a little unimpressed. The doors to the room were so heavy that I could barely hold it open to rolls my bags in the room. The closet space was hidden behind a mirror and for the first 5 minutes I couldn't figure out where I was supposed to hang my clothes. The room I was in had only a stand up shower. The shower has 2 tiny shelves for my showers things so everything else had to sit on the floor.
Dear Lauren J,
Thank you very much for your review! It is disappointing to see that our property did not meet your expectations. I apologize for the inconveniences. For 2014, we are hiring a valet attendant that will assist our guests with parking their cars and helping with luggage. We are excited about this as we know it will make our guests happy!
It is pleasing to note that our location was ideal for you as we are located near many different local venues and restaurants. If you have any further feedback, please do not hesitate to contact us at 919.825.4770. Thank you again for your review!