We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lots of amenities in rooms. Bedroom cramped in King Suite.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hyatt House Raleigh North Hills
Ranked #4 of 86 Hotels in Raleigh
Certificate of Excellence
GreenLeadersBronze level
Modesto, California
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Lots of amenities in rooms. Bedroom cramped in King Suite.”
Reviewed 2 May 2014

The lobby had several seating areas with different configurations, and was comfortable and welcoming. There was even a pool table in the lobby, which my husband and son enjoyed.

The staff were extremely friendly and eager to provide information about dining opportunities in the area. (There are various dining options conveniently located within walking distance of the hotel.) The furniture is contemporary in style, which we loved. The room included a small kitchen, with a bench seat and table available for when we were using our computer. The living room was a bit overwhelmed with the sofa bed once it was opened, and the bedroom was cramped, with little room between the foot of the bed and the wall with the mounted TV, and minimal places to unpack clothing. We found the bed to be very comfortable. The bathroom was huge, but with very limited counter space. The housekeeping staff was very efficient, thorough and friendly.

The breakfast offered included made-to-order omelets (small and a little heavy on the oil, but overall tasty), oatmeal, assorted cold cereals and fresh fruits, bagels and various breads, assorted juices, coffee, tea and milk. Something for everyone.


The first morning, we were awakened by a dog's non-stop barking - for over an hour - in the room across the hall. The owners did nothing about the barking, which was extremely annoying. We'll be sure to stay in hotels that don't allow pets in the future, but this is mostly a personal preference. Dogs and hotels are generally not a good combination.

Green Features: The hotel conserves water by only washing towels if you leave them on the floor, and doesn't changes sheets every day, unless you request. Their energy and water conservation efforts are similar to other nice hotels.
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marianne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 6 May 2014
Marianne R,
Thank you for taking the time to write a review from your stay at Hyatt House Raleigh. We're happy to have had you and your family as our guests, and we're pleased to know that our friendly service and value added amenities made for a comfortable stay. I apologize for the noise disturbances you experienced. We do hope you'll consider staying with us again in the future. Thank you again for your review!

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

729 reviews from our community

Traveller rating
    585
    104
    23
    11
    6
See reviews for
195
204
38
226
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
Reviewed 30 April 2014

Staff was over the top awesome. Room was very nice and clean. Breakfast was great. There are a lot of nice places to eat in close proximity, as well as other small shops. I wish all hotels were as good as this one.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 6 May 2014
Greg A,
Thank you for your complimentary review of Hyatt House Raleigh. I appreciate you recognizing the excellent service delivered by our staff and the many conveniences you experienced at our hotel. We enjoyed having you as our guest and we hope to extend our hospitality to you again soon. Thank you again for your review.

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clarksburg, Maryland, United States
Level 4 Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 April 2014

Loved our room, even though we didnt need the "extras", kitchen with dishwasher, stove pots and pans, bar counter with computer chair,living room swivel TV to the bedroom. it was great!
The bathroom was wonderful lighted makeup mirror huge! And the big glass enclosed shower stall!
The breakfast bar at made to order mini omelets which were a perfect size.
Too bad it rained because the outside seating near their pool and bar area would of been a nice place to relax.
The staff at the desk were friendly if approached but did not greet unless you greeted them first, I would suggest they be a little more welcoming.

Room Tip: We faced the soon to be parking lot which i think will be way too bright once completed.
See more room tips
Green Features: This hotel was very "green" which was great.
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 29 April 2014
Kathy G,
Thank you for reflecting on your time with us at Hyatt House Raleigh. It's fantastic to receive your compliments on our beautiful rooms and amenities. I appreciate your feedback regarding service and want to assure you that your comments have been addressed with our team so we can do a better job of consistently providing the warm hospitality that our guests expect and deserve. We're glad you enjoyed your stay and we hope you'll have an opportunity to return in the future. Thanks again.

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cordova, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

Hyatt House Raleigh North Hills is a beautiful hotel in a nice location. The front desk staff was friendly and helpful throughout our stay. I travel often and the breakfast was the best I have ever had in any hotel. There is a good selection of breakfast items to choose from.The service was great and everything was spotless.
The rooms are spacious and nicely decorated.
I highly recommend this hotel and plan to stay there again when I am in Raleigh, NC.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 29 April 2014
Linda B,
We appreciate hearing from you and thank you for your recommendations of Hyatt House Raleigh. I will be sure to share your very nice feedback about our breakfast selection, cleanliness, and service with our team as they work very hard to ensure our guests enjoy a comfortable stay. We're happy to have been a part of your Easter vacation and we look forward to your next visit. Thank you again.

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, North Carolina
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 April 2014

Knowing the quality of most Hyatt Hotels I am not surprised at the great service provided. Upon arrival the front desk agents were pleasant and ready to assist. The hotel was fresh, clean and had a new aura about it. The room (high floor with view of North Hills Mall) was perfect. Full kitchen including dishwasher and full refrigerator with silverware and dishes. The hotel is in a great location with Harris Teeter across the street. We walked across the street to the mall and didn't use our car until it was time to leave. We are already preparing for our next stay there in August.

Room Tip: High floor facing North Hills Mall
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 29 April 2014
Sharon B,
I appreciate you taking the time to write a review on your Hyatt House Raleigh experience, and for highlighting some of the areas that made your visit convenient and enjoyable. It's fantastic to know that both our service and accommodations reflect our high quality standards that you have come to expect from our brand. We're thrilled to hear you'll be returning in August and we look forward to extending our hospitality once again. Thank you for your kind review.

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton, Maryland
Level 6 Contributor
104 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 April 2014 via mobile

My husband and I spent our anniversary weekend here. It was lovely. The room was very clean and roomy, there was a kitchenette, with a cooktop, microwave, small fridge and plates and utensils. Came in handy for warming up our doggy bags! They had a great breakfast as well as a bar and take out food. I highly recommend it.

Stayed April 2014, travelled as a couple
Helpful?
Thank Jean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 29 April 2014
Jean F,
Thank you for spending your anniversary weekend with us at Hyatt House Raleigh. We're happy to have been a part of such a special occasion, and we're pleased to know you had a lovely stay at our hotel. We appreciate your review and high recommendations and we hope to see you again soon. Thank you again.

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 April 2014

I travel to Raleigh often for business and my first stay here was back in February, 2014 during the snow storm that shut everything down for a few days.

Staff went above and beyond in every way. For example, helped me easily extend my stay from 1 night to 4 when I got stuck with the storm, eventually when I could leave Raleigh, staff helped me scrape and remove the ice and snow that had accumulated on my car. Also, in terms of convenience, you are surrounded by restaurants, stores, grocery store, etc... Very convenient for the business traveler. Also, rooms are well thought out in terms of space. It's easy to feel cramped in hotel rooms. This one was set up with a separate kitchen, living type area and sleeping area, and huge bathroom. I hope to never be stuck somewhere in a snowstorm again, but if it had to happen, I would hope to be stuck there.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alyssa_Katherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review, 23 April 2014
Alyssa_Katherine,
We appreciate you reflecting on the aspects that made for a fantastic experience at Hyatt House Raleigh North Hills. It sounds like you made the best of the snowstorm and I’m pleased to hear that our staff’s excellence in service played a role in positively impacting your stay. Our team takes pride in the level of service they provide by taking those extra steps for our guests and I look forward to sharing your review. Please make plans to visit us again. We enjoyed your company and hope to see you soon.

Kind regards,
Jason Andrews, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Raleigh hotels
2.0 mi away
Hilton Garden Inn Raleigh / Crabtree Valley
9.2 mi away
Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek
0.3 mi away
Renaissance Raleigh North Hills Hotel
Show Prices
Show Prices
Show Prices
1.1 mi away
Hyatt Place North Raleigh-Midtown
3.4 mi away
Hampton Inn & Suites Raleigh Downtown
6.9 mi away
Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)
Show Prices
Show Prices
Show Prices

Been to Hyatt House Raleigh North Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt House Raleigh North Hills

Property: Hyatt House Raleigh North Hills
Address: 160 Park at North Hills Street, Raleigh, NC 27609-5766
Region: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 86 Hotels in Raleigh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt House Raleigh North Hills 3*
Number of rooms: 137
Official Description (provided by the hotel):
HYATT house™ Raleigh North Hills features 137 fully equipped guestrooms which will make you feel like a resident, not a guest. The property is conveniently located in North Hills, with easy access to over 2,800 seats for dining, movie theatres, experience Sparian's, an upscale bowling alley. While staying at HYATT house™ Raleigh North Hills, guests can enjoy shopping at over 100 retail stores within walking distance and boutique shops within steps of the hotels front door. North Hills sits just off the 440 beltline with easy on and off access to downtown Raleigh as well as RTP and RDU International Airport.During your stay, you will enjoy a complimentary hot breakfast, with made-to-order omelets prepared exactly to your liking. The indoor pool, whirlpool and fitness center will provide relaxation and a healthy lifestyle while away from home, and our knowledgeable Front Desk Hosts are available 24 hours a day to assist with your requests. In addition, the H BAR welcomes travelers 7 days a week from 5pm -10pm, offering our new Sip+Savor Menu, featuring home-cooked comforts including gourmet Grilled Cheese Sandwiches, Chef-Crafted TV Dinners, delicious new apps like the Tomato Mozzy Bread and more. A full bar is also available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Expedia, Hotels.com, Odigeo, Ebookers, TripOnline SA, Priceline, Evoline ltd, Cancelon and getaroom.com so you can book your Hyatt House Raleigh North Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing