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Days Inn Raleigh Glenwood-Crabtree
Ranked #64 of 84 Hotels in Raleigh
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243 reviews from our community

Traveller rating
    42
    32
    47
    50
    72
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Richmond, Virginia
1 review
1 of 5 bubbles Reviewed 28 May 2014

When checking in the front desk associate only spoke when needed nothing else , not personable. Got to my room and it stunk of mold, the floors are filthy with huge stains, the cleanest part of my room was the bathroom. The room was gross!! Got woken up at 4:50am by the upstairs people stomping around and it is actually still going on at 6:08am. So the walls are thin! I literally only wanted to leave, I went and are at chili's by myself just to get out of the room! I do not recommend this particular hotel! This is NOT a 3 star I would put it at a 1.5 or 2 .

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ctaylor9486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days_Inn-Raleigh, Front Office Manager at Days Inn Raleigh Glenwood-Crabtree, responded to this review, 17 July 2014
Dear Guest, We are so sorry to hear that you were disappointed and not happy with your stay. We will try our level best to continue to improve the quality of service. I will personally talk to our executive housekeeper about your concern. In future, I strongly suggest and recommend that if you have any problem with your stay, please immediately inform the front desk and give us an opportunity to fix and correct any probelms. Thank You. - FD Manager
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Raleigh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 May 2014

Overall the hotel was run down, however it was decent enough for my short trip and worked since I was only there long enough to sleep. Breakfast is very very limited.

Stayed May 2014, travelled with friends
Review collected in partnership with Days Inn

Helpful?
1 Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days_Inn-Raleigh, Manager at Days Inn Raleigh Glenwood-Crabtree, responded to this review, 17 July 2014
Dear Guest, We greatly appreciate your feedback and comments. I am so sorry to hear that you were disappointed with our Breakfast. We serve basic continental breakfast, which is required by Days Inn Brand. Days Inn brand has recently change the breakfast standards to more healthy style with Oatmeal, Assorted Yogurt and Omlette etc. instead of Donuts, Muffis and sugary stuff. You will find consistancy and same breakfast at all Days Inn brands. You may find some additional alternatives of Hot items like Waffles and some locations. Thanks again - Manager
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Raleigh, North Carolina
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 25 April 2014

I'm so upset I'm writing this review from my room. I wish I could check out but I can't get my refund from hotelsone.com I booked my reservations on Hotelsone.com The front desk staff was very rude!! The second day I slept in late and I asked for my towels, trash liners, soap, etc. to be replaced. After the replacement I was given a rude note saying you wont get housekeeping services if you have a privacy sign on the door. I found this offensive and rude. The CSR at hotelsone.com called and talked to the staff while they had me on hold. The front desk clerk told them I was in bed all day. I can do whatever I please in my room, I paid for it! What that have to do with them reprimanding me for asking for room service. On the note they gave me it states Housekeepers work form 9:30 daily until their assignment are over. Well I called around 1:00 p.m. that's in compliance I wasnt told that housekeeping had left for the day. I think they are cheap, and unprofessional, they didn't even have the courtesy to apologize or offer a compensation of some sort. Hotelsone.com should seriously reconsider their partnership. I think a person can getter better service at one of the other best available rate hotels that are offered on the featured websites. The rooms where not clean as they could be. They have attitudes when you ask them a question and it doesn't matter how kind you are towards them. The front desk clerk doubles as a clerk and the maintenance staff; he checked me in and when I called and reported that the screws in the safety lock were loose he came and completed that work order as well. The lights between the double beds don't work its a short in the socket; go figure; even the alarm clock didnt work. I definitely wont be returning to this days inn the pictures are so deceiving the computer workstation in the front office is nasty the wall is slick and slimy with BIG PATCHES of paint off of the wall and you are not given at the time of check in the username and password the guest should use when you are using the "free wifi". He raised so much hell about towels Im glad I brought my own toilet paper

Room Tip: Choose a front room, check the tub it grimy, check the knobs on the doors, the entrance of the room...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Days_Inn-Raleigh, Owner at Days Inn Raleigh Glenwood-Crabtree, responded to this review, 29 April 2014
Dear Guest,

1st of all please accept our sincere apology for any inconvenience you may have had during your stay with us. I am so sorry that we were unable to give you any refund simply because you had booked and selected non-cancellable, nonrefundable and no changeable rates to get better discount. Also you had booked thru 3rd party online agency and they had charged your credit card directly and pay us indirectly. Please note that when you have do not disturb privacy sign at any hotel, housekeeper would not disturb you or knock on door to give service. I am glad to hear that our staff took care of room service upon your request although you had privacy sign at door. Our staff did the best what they can to inform you about the privacy (DND) Sign and therefore they informed you about how the room service is provided and work schedule for our housekeeping staff. I am also so glad and proud of my staff that even our front desk clerk went above and beyond his duty and took care of small maintenance issue without any delay in absent of our maintenance staff or while they were busy attending other matters. I am glad you pointed out about the issue of light between beds and alarm clock. The light between beds works as an entry light with the switch near the entry door of the room for easy access and safety when guest enters the room during night hours and when it’s dark. We have just installed the Wi-Fi throughout our hotel last week and now offering Wi-Fi as well as hard wired high speed internet therefore we just have new log in password process. Our staff is trained now and we are giving out user ID and Password to each guest, who will be using internet or upon request. Please accept our apology again and we thank you for your feedback and comments.
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Additional Information about Days Inn Raleigh Glenwood-Crabtree

Property: Days Inn Raleigh Glenwood-Crabtree
Address: 6619 Glenwood Avenue, Raleigh, NC 27612
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #64 of 84 Hotels in Raleigh
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Raleigh Glenwood-Crabtree 2*
Number of rooms: 84
Official Description (provided by the hotel):
CURRENTLY UNDERGOING RENOVATIONS. 37" Flat Screen HD TV with over 70 Cable Channel including few HBO Channels. Free Wi-Fi as well hard wired high speed Internet. All Rooms come with Microwave, Refrigerator, Coffee Maker, Hair Dryer, Iron, Alarm clock. Free Continental Breakfast included with daily rates. ... more   less 
Reservation Options:
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Also Known As:
Days Inn-Raleigh-Glenwood Crabtree Hotel Raleigh

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