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“Decent for business travel”

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Courtyard Raleigh Crabtree Valley
Ranked #43 of 86 Hotels in Raleigh
Certificate of Excellence
GreenLeadersBronze level
Kent, Ohio
Level Contributor
139 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Decent for business travel”
Reviewed 7 May 2013

Nice Marriott but seemed a little dated. Narrow halls, a little noisy. Some recent upgrades to the lobby but the rest of the hotel, including rooms need some work. Good location for NC State travel. Requested a King Room through our middle-ware (Concur) and got a twin queen room. Not sure if that was Marriott's mistake or Concurs.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank pkelly8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 reviews from our community

Traveller rating
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    21
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    1
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41
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Ponte Vedra Beach, Florida
Level Contributor
229 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 April 2013

We stayed here while visiting family and the hotel was quite comfortable. The room was clean, bed comfortable, and room had all the modern amenities. Check in was fast and the staff was pleasant and accommodating. The location was excellent being near major shopping and the belt-line. Only complaint was the restaurant-area near the front desk. Every morning, the odors from cooking breakfast would linger in the hallway and lobby area. Management is aware of this issue and we were told it will be addressed in the future with new ventilation system.

Room Tip: This hotel hosts sports teams so check before booking.
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  • Stayed February 2013, travelled with family
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    • Location
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Helpful?
Thank ShermanSUV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio City, Ohio
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 February 2013

While I found the room to be updated, (which in today's rooms means a flat screen and nice pillows with a tiled bathroom & shower) the hospitality and friendliness of the staff was not very welcoming, The so called bar/food counter was a bit of a joke, saw girls playing cards and eating Ice Cream get booted out while others ate pizza that they had brought in. Witnessed a girls sports team get kick out of the area for sitting around the "Zen Garden" table with stools, these girls were not bothering anyone. I was quoted one price then charged a higher rate on my card and when I questioned the front desk they said Oh that rate was a Mistake and you will have to pay the higher rate. Plus not to mention this Hotel is hard to find even with directions, I will need to be desparate to stay here again. The potential is there but the arrogant bossy staff needs to rethink their approach to their clients.

Room Tip: There are quite a few hotels in the area, check around first.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank beach_fans801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 January 2013

My family and I came to the hotel for a band competition for the weekend. We were very comfortable during our stay with what seems to have been a recent renovation. The hotel was quiet, very clean, and the service was great. The staff knew the area well and were able to help us navigate the city and suggest areas of interest. The
breakfast bar the next day offered something for everyone.

  • Stayed April 2012, travelled with family
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Helpful?
Thank ccwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 24 December 2012

I was booked for one night, when I reached the reception, I was told that the hotel is overbooked and I have to go over to a cheaper hotel, however Marriott will foot the bill. I graciously accepted. It would have been an ok experience except that I was stuck with a $100 charge to my credit card which I had to pay. Dr. FMK.

  • Stayed November 2012, travelled on business
    • Value
    • Service
Helpful?
Thank 2013Anon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean View, Delaware
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 December 2012

My sister and I spent 4 days here attending a family party. The look is updated, stylish, welcoming and comfortable. Every service person was friendly and responsive. Housekeeping was flexible and polished. We especially liked the food service - no bland boring free breakfast. Instead a lovely cafe with a Starbucks bar, wine and nice food. Also a snack room with great choices of wine, even a split of champagne - and lots of other beverages plus a full range of snacks. AND coffee service all morning plus hot and cold water all day. Very accommodating! And, all the restaurants and shops of crabtree mall are a short walk away - and you can work it all off on a nearby walking path. We would have preferred not to have the 2 large screen TV's in the otherwise very comfortable lobby/library. But all in all, thank you for a great stay at a great price!

  • Stayed December 2012
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Helpful?
1 Thank annludwig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Hill, South Carolina
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2012

Overall this is a nice hotel to stay at but it can be a little hard to find the first time you stay there. It is very close to the Crabtree Mall. My only complaint is, twice they have billed me and the company for the room. The company I was hired to work for made the reservations and covered all charges with their corporate credit card. Twice I was asked for my card when I checked in and twice both the company and I paid for the room - double dipping.

Room Tip: They have a restaurant that serves delicious salmon in the evening after 5:00P. I get it every time...
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  • Stayed September 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank assisted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Raleigh Crabtree Valley

Property: Courtyard Raleigh Crabtree Valley
Address: 3908 Arrow Dr, Raleigh, NC 27612-4657
Region: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Raleigh
#24 Family Hotel in Raleigh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Raleigh Crabtree Valley 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Courtyard By Marriott Raleigh Crabtree Hotel Raleigh
Marriott Raleigh
Raleigh Courtyard
Raleigh Marriott
Courtyard Raleigh Crabtree

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