We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent facilities, good location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Raleigh Downtown
Ranked #39 of 87 Hotels in Raleigh
Reviewed 24 July 2014

Just a one night stay while I was in town for work. Staff was courteous and helpful. The room was clean, but freezing when I arrived. Luckily climate control is in the room. The elevator seems super slow for a building that tall, which is a little annoying. Bathroom is quite small as well.

Things got bad in the morning. There was no hot water. Made for an incredibly bracing way to start the day. I'm hoping this was just a one-off, fluke and not typical. And going from cold shower into cold room... I've never gotten dressed so fast in my life.

Room Tip: The building is circular so everyone gets a view. I'd try for a room higher up though to really...
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 29 July 2014

Dear Valued Guest,

Thank you for choosing the Holiday Inn Raleigh Downtown. Please accept our sincerest apology regarding the issues you encountered during your stay. Please feel free to reach me to further discuss. We look forward to your return visit.

Regards,

Orlando Faison

ofaison@soundhospitality.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (455)
Traveller rating
Traveller type
Time of year
Language

253 - 259 of 455 reviews

Reviewed 18 July 2014

Hotel was booked by a business acquaintance and met our requirements. Breakfast was good but breakfast staff were a little too over the top. Room was fine and reception was helpful if a little under done. Would stay again.

Room Tip: Local taverns are well worth a visit in particular the local brewery.
See more room tips
  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Ardeecee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 21 July 2014

Dear Valued Guest,

Thank you for your review and choosing the Holiday Inn Raleigh Downtown. I am glad you enjoyed breakfast and we met your requirements.

We hope to see you soon!

Orlando Faison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Recognized IHG status, very very helpful on reservations for dinner, I asked about a comedy club and they searched the internet, found one, called the venue, checked on tickets, sha'michael i believe helped and was awesome Great room, great staff. Just what you need.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank TommyTBoneMemphis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 21 July 2014

Dear Valued Guest,

Thank you for being an IHG Rewards Member! I am glad our guest services team were able to assist wherever needed. I passed along your comment regarding Sha'Michael and she was ecstatic!

Best Regards,

Orlando Faison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Stayed here for 4 days and it was very nice. Staff is helpful and try hard to ensure your stay is good. Check in very efficient as well as check out. Rooms are large, but the bath and tub combo is tight, small space. Very clean, plenty amenities and nice views. Parking is interesting in that it is one way in and out and circular. Warm in parking deck. Close to downtown eateries and attractions and within walking distance. Would definitely stay again.

Room Tip: high floor
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank Stacey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 21 July 2014

Dear Valued Guest,

Thank you for selecting our historic hotel for your four night visit. We're glad to read you thoroughly enjoyed your stay. Thank you for all of your kind words and we will see you on your next visit to Raleigh.

In Hospitality,

Orlando Faison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Was in town with a convention . Enjoyed the renovations including beds and linens . Bathrooms are small . Loved the free parking and internet . The big Plus side was the staff . The were friendly and eager to help . Deryck who place multiple roles was the best in helping us with logistics and helping others with luggage . Had breakfast on 20 th floor several mornings . View was great . Buffet was popular but slower with menu item . But again wait staff was great . The only major problems were the elevators . They were slow and one am only one was working. But I would use hotel again

Stayed: July 2014, travelled with friends
Thank midlothianfemale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 21 July 2014

Dear Valued Guest,

Thank you for choosing the Holiday Inn Raleigh Downtown. Thank you for noting you enjoyed the renovations, beds, linens, team members, city views, complimentary parking and internet. Also, please accept my apology regarding the elevator, rest assured that issue has been rectified. Again, thank you for choosing the Holiday Inn Raleigh Downtown and we will see you soon.

In Hospitality,

Orlando Faison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

This place has been newly renovated, and are still doing work to improve it. It is clean, the staff is nice, and has a great view from the room. The hotel is 20 floors and allows for a great view of downtown Raleigh. The beds are very comfortable. Definitely different design from most hotels. I would definitely stay here again. Highly recommend!

Stayed: July 2014, travelled with family
Thank Duneroad2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 7 July 2014

Dear Valued Guest,

Thank you for the five star rating. We value your feedback and are always looking for ways to improve our product and service.

Best Regards,

Orlando Faison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

We were there for a week and held banquet in the hotel .Jackie Norris help us plan the banquet was helpful and went above and beyond , food and staff were great , Melissa(at the desk) Mike and Michael were very helpful ,room was nice and clean ,staff had a refrigerator in the room on request .,Location to museums and restaurants were excellent .all our members had a great time and we would recommend this hotel

Room Tip: ask for fridge if you want one .the staff made every effort to make us comfortable
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this reviewResponded 7 July 2014

Dear Valued Guest,

Thanks for making us your first review on TripAdvisor! We are so happy to hear you enjoyed your week long stay at the Holiday Inn Raleigh Downtown! Thanks for mentioning each team member that provided you with a memorable stay.

Thank you for your recommendation.

Orlando Faison

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.6 mi away
Residence Inn Raleigh Downtown
0.5 mi away
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel
#35 of 87 in Raleigh
113 reviews
0.9 mi away
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Show Prices
Show Prices
Show Prices
0.5 mi away
Hampton Inn & Suites Raleigh Downtown
0.6 mi away
Raleigh Marriott City Center
1.2 mi away
Aloft Raleigh
Aloft Raleigh
#20 of 87 in Raleigh
193 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Raleigh Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Raleigh Downtown

Address: 320 Hillsborough St, Raleigh, NC 27603-1786 (Formerly Clarion Hotel State Capital)
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #39 of 87 Hotels in Raleigh
Price Range: £92 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh Downtown 3*
Number of rooms: 203
Official Description (provided by the hotel):
Newly rebranded to the Holiday Inn Raleigh Downtown, you will find all of the modern conveniences within our historic building located in the heart of Downtown Raleigh. Just blocks from NC's State Capital, Raleigh's Convention Center, the performing arts, fine dining and nightlife. Our hotel has completed its full renovation including guestrooms, restaurant and lounge, business center, fitness center, exterior entrance and all function space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, Cancelon, HotelsClick, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn Raleigh Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Raleigh
Clarion State Capital
Clarion Raleigh
Raleigh Clarion

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing