Spent the worst night I've ever stayed at any hotel. People partied at our room door from 10 pm until 3 am. Hotel staff were notified 3 times during that time before finally taking action at 3 am. Then at 10 am, I went to checkout while my wife showered. When she stepped from the shower, there was the hotel maid in the room to clean the room. We are seniors and felt very unsafe, as to have left would have required that we exit through the crowd of intoxicated people. Additionally, to have the cleaning staff in our room before checkout was very disturbing. I would not recommend that anyone stay at this hotel, especially senior citizens. Staff attempted to justify their lack of action by stating that the hotel policy is to basically ignore noise complaints before 11pm. They effectively ignored our complaints(3) until 3 am.
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- Also Known As:
- Residence Inn Raleigh Hotel Raleigh
- Raleigh Residence Inn