For the third year in a row, my family has gone to Texas Steakhouse to celebrate the birthdays of our 3 sons. There is always a problem, but this time really takes the cake. I spoke with 3 different people, one of them a host, and 2 managers, to make sure they would have no problem seating our party of 16. I was told by both managers that it would be fine. When we arrived, the manager on duty didn't recall speaking with me, they had no record of my call, and we were told there would be at least a 40 minute wait. We live here in town, and have eaten there frequently, but not any more. I've been patient too many times. It won't happen again.
November 16, 2013
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