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“Wonderful stay”

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Courtyard Rocky Mount
Ranked #7 of 28 Hotels in Rocky Mount
Newnan, Georgia
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Wonderful stay”
Reviewed 27 February 2014

We usually stay at Marriott hotels and stopped at this courtyard on our way to Williamsburgh Va driving from Atlanta. We have a very nice room with a king sized bed. The staff was very pleasant. Tyler at the desk gave us a great tip about a local restaurant (Lou Reda's) that we found to be an excellent choice that was not on our radar to visit. We would definitely stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank kati518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 3 March 2014
Hello Kati518,
Thank you for such a positive review, we appreciate the wonderful comments you made about us.
We are very lucky to have Tyler representing our hotel and I will make sure he knows you spoke highly of him.
Thank you for staying with us and we look forward to your many returns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
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English first
Ontario
Level 6 Contributor
209 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 22 February 2014

the huge flatscreen tv that angled any direction was great. We had a fridge and microwave to use. The beds were small (doubles), but the chair pulled out into a single bed. We had 2 adults and 2 kids, and it was more than enough room. The beds were comfortable, and the linens were clean. In the morning we went swimming in the pool and enjoyed the hot tub. We ate breakfast at the highway diner down the road, it was very filling!

  • Stayed February 2014, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSchu's
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 24 February 2014
Thank you for such an awesome review. It was our pleasure to have you and your family with us.
We are very pleased our hotel was suitable for your travel needs and you had a change to enjoy our pool and hot tub.

Thank YOU for stay with us and we look forward to your many returns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm City, Florida
Level 6 Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 31 January 2014 via mobile

I've come to respect and appreciate the Marriott brand, and it's never let me down, until this visit. The front desk agent, Tyler, was very polite as was the service person to my room to wiggle the wiring to get the TV to work. This place is rundown. When we first opened the door to our room, the high heat startled us . We had to open the slider and turn on the a/c to counter the stifling heat, but it was very cold outside so maybe they were preheating the room? The room was clean, but clearly tired. Bed was comfortable and although next door to elevator, it was quiet. Room had an awkward layout and created a tricky path to the bathroom in the middle of the night. Small sofa ready for Salvation Army, bathtub clean but stained, carpeting frayed. The fact this hotel carries the Marriott name makes it a disappointment, otherwise I would chalk it off as another average hotel.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank culver77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 2 February 2014
Thank you for taking the time to post your review. I will let Tyler and Greg know you spoke highly of them.
I apologize for all inconveniences you encountered while here. We are in the process of scheduling our next renovations and we are looking forward to a date in the near future.
Thank you for staying with us.
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Annapolis, Maryland
Level 6 Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 27 January 2014

This hotel is fine for an overnight stay on your way somewhere else. The lobby is recently renovated and nice. The rooms were decent, but there were signs of wear and tear such as frayed carpet, scuffed walls, etc. The beds were small but very comfortable. The hotel was clean and the front desk person was friendly and courteous. There's nothing wrong with this hotel, but it's not one I would stay at for a vacation. It is very conveniently located right off of the I-95 exit, but depending on which GPS service you use, you may end up taking the longer, scenic route like we did. If your GPS has you traveling through town making several turns, there's a better way.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank ljk73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 30 January 2014
Thank you for taking the time to post your review. We truly appreciate the positive comments you made about our staff and our hotel.
We are in the process of scheduling our next renovations.
Please visit us again once they are complete, thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glenwood, nj
Level 6 Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 January 2014

On our trip home from Florida to NJ on Jan.3, we stopped at the Courtyard. It seemed to have a decent review on trip advisor and we needed 3 rooms. We arrived at about 930 pm and checked in. The young woman that checked us in was so nice and helpful. The only bright spot of our stay. The rooms were adequate but definitely need updating. The lobby seemed ok and we left too early to take advantage of the breakfast. Not sure I would stay there again. It was an odd room set up. TV on the side of the bed. Sofa looked so old. Towels and washcloths outside the shower area and the shower curtain and tub were very used.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank karenbearcountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 10 January 2014
Hello Karenbearcountry,
Thank you for taking the time to posted your review. We are in the process of scheduling our next renovations. Please come visit us again when we have completed our improvements.
Thank YOU for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2013

Nice hotel. Chose it as a stopping point on my way south. Only stayedone night and didn't take advantage of the indoor pool or exercise room but they were available.
Check in and out was easy. Tyler (front desk) was pleasant and directed me to a nice restaurant.
Room was clean and had everfything I needed.
I had a room next to the elevator but didn't hear a sound. Very quiet.

  • Stayed December 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank budzsummit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 4 January 2014
Thank you for such an positive review. We feel very fortunate to have Tyer as a representative of our hotel. We appreciate all the comments you made about us.
Thank YOU for staying with us and we welcome your many returns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Riding, Virginia, United States
Level 6 Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 December 2013

Returning from a trip to Florida, my husband and I stopped here just for the night. Although it appears to be an older Courtyard--new style lobby, but old style guest rooms--it was still pleasant, clean, and fine. It is a good distance off I-95 and I wouldn't try to find it without a good GPS, but once you get there, it seems to be in a nice location. There are several restaurants very nearby, although we chose to drive another couple of miles to eat at an Olive Garden, but if you want convenient dining, you could walk to the Outback or drive a very short distance to a few other nice places. My only complaint is one that I have with many (although not all) Courtyards. It is being penny-wise and pound-foolish not to have complimentary coffee in the lobby. Most places have free breakfasts, and yet Courtyards can't even give you free coffee? I know they have the one little coffee maker and one pack of real coffee in the room, but that's really not much for two grown-ups who each like 2 or 3 cups to start the day and the drive. I won't buy nasty Starbucks coffee, so there you are--we leave Courtyards grumbling. It's a real pity because we like to stay in Marriott properties, we found everything else to be just fine, and then there's no coffee. So, this was a fine place, we'd stay here again, but we'd leave grumbling and wishing for a cup of coffee to take on the road!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki_in_Virginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 4 January 2014
Thank you for taking the time to write your review. We appreciate all the positive comments you made about us. I understand your disappointment concerning the Courtyard coffee matter, if it were up to our GM she would offer free coffee to everyone. However this is a Courtyard brand decision and not an individual hotel matter.

Thank You for staying with us and we look forward to your many returns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Rocky Mount

Property: Courtyard Rocky Mount
Address: 250 Gateway Blvd, Rocky Mount, NC 27804-6015
Region: United States > North Carolina > Rocky Mount
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 28 Hotels in Rocky Mount
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Rocky Mount 3*
Number of rooms: 87
Official Description (provided by the hotel):
We have finished our renovations. Our new Bistro is open for breakfast and dinner. We also have a cocktail lounge for your relaxation. We also serve Starbucks coffee!! ... more   less 
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Also Known As:
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Rocky Mount Marriott
Rocky Mount Courtyard

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