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“Reasonably Priced - But 2nd Rate Overall” 3 of 5 bubbles
Review of Courtyard Rocky Mount

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Courtyard Rocky Mount
Ranked #7 of 28 Hotels in Rocky Mount
Atlanta, GA
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Reasonably Priced - But 2nd Rate Overall”
3 of 5 bubbles Reviewed 25 March 2014

Back to what we always say - you get what you pay for... This property is just Ok. Elevator, hallways, wallpaper in halls, all seem very worn and rough around the edges. Employees are friendly but don't necessarily give you a high degree of confidence. Some basics:
-Equipment in fitness room old and worn
-No towels in the pool area
-Hot tub looked cloudy and dirty (I decided against using it as did the other guest that happened to go there at the same time)
-Room was simply average - not bad, not good. Bathroom counter top was dirty so I cleaned it myself
-Front desk workers were nice and friendly (but I always seemed to have to wait on them to come out to the desk from the back)
-Ample parking
-Low prices
-Good selection of restaurants nearby

And there you have it!

Room Tip: MAKE SURE you stay away from the end of the hotel where you go to the left from the lobby entrance...
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Netedge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren M, Front Office Supervisor at Courtyard Rocky Mount, responded to this review, 27 March 2014
Dear Netedge,

Thank you for taking the time to post your feedback about our Courtyard in Rocky Mount. I will let our Front Desk Associates know that did a great job! Also, I would like to apologize for the inconveniences you encountered while staying with us! I have spoken with our Maintenance and Housekeeping departments about the pool area, fitness center, and hallways - they are working to correct the issues you faced! Again, I would like to apologize on behalf of our Courtyard!!

Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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254 reviews from our community

Traveller rating
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    44
    33
    13
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Bridgewater, New Jersey
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 21 March 2014

Stayed overnight on our drive home from Florida. Great location, helpful and well intentioned staff, but the hotel itself is tired and in need of a refresh. We chose this as our stopover so my boys could swim. We were disappointed to find the hot tub out of order and the indoor pool insufficiently heated. Bathrooms are adequate but again could use a refresh. Ok for overnight/pass-thru but wouldn't want to be stuck there on a week-long biz trip

  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LizWaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 23 March 2014
Dear LizWaz,
Thank you for taking the time to post your review. I apologize for our pool and spa being down during your visit. We now have both of them back up and working.
We are also now working on a time frame with Corp Marriott to schedule our next renovation.
Thank you for stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Recently, my wife and I stayed at this hotel. We had a spacious king size bed. The staff were very helpful and friendly. James at the desk recommended a great restaurant "Lou Reda's". Only a short drive from the hotel. They serve an excellent breakfast that is convenient and a reasonable price. I highly recommend this location.

Room Tip: We stayed on the ground level in the front. It was very quiet.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sailor-NHYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 23 March 2014
Dear Sailor-NHYC,
Thank you for taking the time to post such a positive review. We truly appreciate the wonderful comments about our breakfast and about me.
We look forward to your many returns, thank you for choosing us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newnan, Georgia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

We usually stay at Marriott hotels and stopped at this courtyard on our way to Williamsburgh Va driving from Atlanta. We have a very nice room with a king sized bed. The staff was very pleasant. Tyler at the desk gave us a great tip about a local restaurant (Lou Reda's) that we found to be an excellent choice that was not on our radar to visit. We would definitely stay here again.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kati518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 3 March 2014
Hello Kati518,
Thank you for such a positive review, we appreciate the wonderful comments you made about us.
We are very lucky to have Tyler representing our hotel and I will make sure he knows you spoke highly of him.
Thank you for staying with us and we look forward to your many returns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
208 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

the huge flatscreen tv that angled any direction was great. We had a fridge and microwave to use. The beds were small (doubles), but the chair pulled out into a single bed. We had 2 adults and 2 kids, and it was more than enough room. The beds were comfortable, and the linens were clean. In the morning we went swimming in the pool and enjoyed the hot tub. We ate breakfast at the highway diner down the road, it was very filling!

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheSchu's
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 24 February 2014
Thank you for such an awesome review. It was our pleasure to have you and your family with us.
We are very pleased our hotel was suitable for your travel needs and you had a change to enjoy our pool and hot tub.

Thank YOU for stay with us and we look forward to your many returns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm City, Florida
Level Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed 31 January 2014 via mobile

I've come to respect and appreciate the Marriott brand, and it's never let me down, until this visit. The front desk agent, Tyler, was very polite as was the service person to my room to wiggle the wiring to get the TV to work. This place is rundown. When we first opened the door to our room, the high heat startled us . We had to open the slider and turn on the a/c to counter the stifling heat, but it was very cold outside so maybe they were preheating the room? The room was clean, but clearly tired. Bed was comfortable and although next door to elevator, it was quiet. Room had an awkward layout and created a tricky path to the bathroom in the middle of the night. Small sofa ready for Salvation Army, bathtub clean but stained, carpeting frayed. The fact this hotel carries the Marriott name makes it a disappointment, otherwise I would chalk it off as another average hotel.

  • Stayed January 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank culver77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 2 February 2014
Thank you for taking the time to post your review. I will let Tyler and Greg know you spoke highly of them.
I apologize for all inconveniences you encountered while here. We are in the process of scheduling our next renovations and we are looking forward to a date in the near future.
Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis, Maryland
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 bubbles Reviewed 27 January 2014

This hotel is fine for an overnight stay on your way somewhere else. The lobby is recently renovated and nice. The rooms were decent, but there were signs of wear and tear such as frayed carpet, scuffed walls, etc. The beds were small but very comfortable. The hotel was clean and the front desk person was friendly and courteous. There's nothing wrong with this hotel, but it's not one I would stay at for a vacation. It is very conveniently located right off of the I-95 exit, but depending on which GPS service you use, you may end up taking the longer, scenic route like we did. If your GPS has you traveling through town making several turns, there's a better way.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ljk73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Courtyard Rocky Mount, responded to this review, 30 January 2014
Thank you for taking the time to post your review. We truly appreciate the positive comments you made about our staff and our hotel.
We are in the process of scheduling our next renovations.
Please visit us again once they are complete, thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Rocky Mount

Property: Courtyard Rocky Mount
Address: 250 Gateway Blvd, Rocky Mount, NC 27804-6015
Region: United States > North Carolina > Rocky Mount
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 28 Hotels in Rocky Mount
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Rocky Mount 3*
Number of rooms: 87
Official Description (provided by the hotel):
We have finished our renovations. Our new Bistro is open for breakfast and dinner. We also have a cocktail lounge for your relaxation. We also serve Starbucks coffee!! ... more   less 
Reservation Options:
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Also Known As:
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Rocky Mount Courtyard
Rocky Mount Marriott

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