This was the absolute worse hotel stay that I've ever experienced. We requested a room with a working television, microwave, and refridgerator and instead got a fuzzy television that you couldn't make out the picture. We changed rooms and now had a working TV but no refrigerator or microwave. The reason we requested them were because we bought food.
Soon the microwave and refrigerator came but the bathroom was dirty and the door wouldn't lock. The people at the front desk told us that they could send maintaince the next day. Which meant that we couldn't go anywhere all together because of our items. The maintaince came the next day and attempted to fix it and instead it still did didn't latch.
Uninformed construction early in the morning then no notice or signs about early morning breakfast. We traveled very far to get here and no one could e-mail us or tell me on the phone when I called that there was construction going on right next to my room at 7am on the weekend. Instead after we complained they put a sign up right after.
The manager assured me that she would take a discount off for all the inconveince. When it was time to check out the discount wasn't taken off and the manager was no where to be found. The man took my name and number and said that they would refund me the difference once the manager came in. It's been a month and the manager has never called me back or gave me a refund.
- Official Description (provided by the hotel):
- The Best Value for the money in all of Rocky Mount! Welcome! Well known as the I-95 Halfway Point, our hotel features rooms with one King or 2 Queen beds. Our rooms feature 32” flat screen TV’s, Wi-Fi, refrigerators & microwaves. We also have ADA rooms, adjoining rooms and smoking rooms available for your convenience. Following are a few of our amenities:• Complimentary Wi-fi throughout the property• Guest Laundry Facilities• Pet Friendly• Business Center• Large Grassy area for Sports Teams to Practice• Ample parking for buses, trucks, RV’s. You might find cheaper, you will definitely find more expensive, but you won't find better value than the Rocky Mount Inn. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Rocky Mount Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rocky Mount Best Western
- Best Western Rocky Mount