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“Never Again”
Review of Rocky Mount Inn

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Rocky Mount Inn
Ranked #17 of 28 Hotels in Rocky Mount
Reviewed 4 August 2007

This was the absolute worse hotel stay that I've ever experienced. We requested a room with a working television, microwave, and refridgerator and instead got a fuzzy television that you couldn't make out the picture. We changed rooms and now had a working TV but no refrigerator or microwave. The reason we requested them were because we bought food.

Soon the microwave and refrigerator came but the bathroom was dirty and the door wouldn't lock. The people at the front desk told us that they could send maintaince the next day. Which meant that we couldn't go anywhere all together because of our items. The maintaince came the next day and attempted to fix it and instead it still did didn't latch.

Uninformed construction early in the morning then no notice or signs about early morning breakfast. We traveled very far to get here and no one could e-mail us or tell me on the phone when I called that there was construction going on right next to my room at 7am on the weekend. Instead after we complained they put a sign up right after.

The manager assured me that she would take a discount off for all the inconveince. When it was time to check out the discount wasn't taken off and the manager was no where to be found. The man took my name and number and said that they would refund me the difference once the manager came in. It's been a month and the manager has never called me back or gave me a refund.

Stayed: July 2007
1  Thank caramel808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rennitha, General Manager at Rocky Mount Inn, responded to this reviewResponded 28 November 2007


After reading your review, I would like to
apologize for your very unhappy vist to Best
Western-Rocky Mount, N. C.

I would like for you to know we are under new
management now. If you would contact me
by calling 252-442-8101 I would give you your
next visit( free) complimentary to prove we have changed.

Again, I am sorry.

Rennie Proctor
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (42)
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39 - 42 of 42 reviews

Reviewed 17 May 2007

I booked a room here in advance for an overnight stay on the way to the Outer Banks. Terrible mistake. The hotel is the farthest out of a row of motels, a few miles of very difficult traffic from the rest of civilization and into what appeared to me to be the edges of a very bad neighborhood. The entrance and exits from the motel are one-way, and the traffic is terrible even on a weekend.

When I got to the office, the 2 people behind the desk completely ignored me standing there for several minutes until I had to make a point of getting some service. The room I requested was supposed to be a non-smoking one, yet the room stank of cigarrettes. The one window in the room faced out into a small alleyway and a both chained and wooden fence directly opposite. To get to this room, I had to drive around back of the motel (Which the people at the desk conveniently forgot to mention) and park my car in a poorly lit lot facing an overgrown field and tenement houses. The streetlight was either not working or shot out, who knows.

The walk from my car to my room was at least 50 yards; god forbid the place caught fire, I would have been trapped. There was some sort of dried white mess stuck to the carpet, the floor was uneven, the pillows were flat, the mattress was flatter, and the drink and ice machines were up a near 2-story staircase. Sitting in that room and looking at the chain-link fence right outside, overgrown with weeds, I felt like I was in a prison. I wanted to just leave and get a civilized room elsewhere, but I stuck it out for the one night. Luckily, myself and my vehicle were still safe and sound the next morning. I will never even dream of stying in this hole ever again, or anyplace even remotely similar.

  • Stayed: May 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank gghiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rennitha, (New) General Manager at Rocky Mount Inn, responded to this reviewResponded 28 November 2007


I would like to apologize for your very unhappy
visit to Best Western, Rocky Mount , North Carolina. I would like for you to know that we
are under new management.

If you would give me another opportunity to
prove to you that we are not the very bad
Hotel that you experienced in the past, i would
be more than happy to offer you a complimentary free night with us.
You may contact me by calling 252-442-8101.
Again, I apologize.
Rennie Proctor
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2015 via mobile
Google Translation

Stayed: June 2015, travelled as a couple
Thank enrique2228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013 via mobile
Google Translation

Stayed: December 2013, travelled with friends
Thank bertre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rocky Mount Inn

Address: 1921 N Wesleyan Blvd, Rocky Mount, NC 27804-6634
Region: United States > North Carolina > Rocky Mount
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 28 Hotels in Rocky Mount
Price Range: £32 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Rocky Mount Inn 2*
Number of rooms: 72
Official Description (provided by the hotel):
The Best Value for the money in all of Rocky Mount! Welcome! Well known as the I-95 Halfway Point, our hotel features rooms with one King or 2 Queen beds. Our rooms feature 32” flat screen TV’s, Wi-Fi, refrigerators & microwaves. We also have ADA rooms, adjoining rooms and smoking rooms available for your convenience. Following are a few of our amenities:• Complimentary Wi-fi throughout the property• Guest Laundry Facilities• Pet Friendly• Business Center• Large Grassy area for Sports Teams to Practice• Ample parking for buses, trucks, RV’s. You might find cheaper, you will definitely find more expensive, but you won't find better value than the Rocky Mount Inn. ... more   less 
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Also Known As:
Rocky Mount Best Western
Best Western Rocky Mount

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