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“This Comfort Inn is a step above all others.”

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Comfort Inn Rocky Mount
Ranked #9 of 29 Hotels in Rocky Mount
Reviewed 1 August 2013

I am a diamond member of Choice Hotels, so I do a lot of business traveling. This Comfort Inn exceeded my expectations in many ways, but specifically it's the OUTSTANDING customer service. Melissa and George are an amazing asset to this hotel. They truly understand the meaning of taking care of their customers! Melissa and George, THANK YOU!

  • Stayed: July 2013, travelled on business
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Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 - 237 of 318 reviews

Reviewed 24 July 2013

Lobby layout needs to be improved. Was very hot because doors stayed open. Breakfast as pretty good. Suggest you make all rooms non-smoking. Hallways smelled even though they sprayed freshner. Melissa was very kind and friendly.

  • Stayed: July 2013
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Thank toesinthewater22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

There was a youth baseball tournament in town. We stopped at Comfort Inn and asked if there was a room available. Yes on the 4th Floor, a smoker. I said I'll take it' Went out to the car and returned with my Navel Credit card and Machelle informed me that one on the ground floor had just become available. Gave us Military Discount and we checked in. On our way back to Florida, We stopped in and stayed again. Again Michelle was on duty and took great care to our comforts. Thank you all for your great service and excellent rooms. Frank J. Gibiser

Room Tip: Call in advance. This is a Great place to stay and Travellers know it.
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  • Stayed: July 2013, travelled with family
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Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

THANK YOU MICHELLE, for taking care of a little glitch when we entered the room. You cared for us in a timely manner, and sent a note back to the room apologizing for it.
It was pouring down rain, we didn't want to go back out for dinner. You ordered pizza for us through your friend at Pizza Hut. You brought I a thank you bag with water, snacks, and brochures of the area.
The room was clean, the usual comfy beds and a number of pillows to choose from. Ruth said her rollaway was the most comfortable she had during the entire one month trip!
Look for Michelle, the guest relations manager, when you arrive. She works a split shift, so will most likely be there during your stay. She will take grand care of you!

Room Tip: Get one away from the elevators and ice machines.
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  • Stayed: June 2013, travelled with family
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1  Thank AlanandKathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ComfortInnRMT, General Manager at Comfort Inn Rocky Mount, responded to this reviewResponded 16 July 2013

This is a wonderful review of Comfort Inn Rocky Mount and I want to thank the guest for taking the time to share their experience on Trip Advisor. Your voice and perception of our services and staff are inextricably linked to our success here in Rocky Mount and recognizing our staff member, sharing her service with the world will certainly encourage her and the staff to continue help our guests remember the resolution more than they remember the glitch. I would also like to thank the reviewer for their business and hope they continue to share their experiences on Trip Advisor.

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Reviewed 7 July 2013 via mobile

Very good overnight pet friendly hotel. Clean rooms and front desk friendly staff. The breakfast was very good with a lot of variety. However the breakfast staff could have been more attentive to the guests. The Outback Steakhouse is within walking distance to the hotel.The property could use some upgrades ( rolling carts were rusted and outdated), but overall a good "pet" stop with interior corridors at a decent price!

  • Stayed: June 2013
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Thank 1995win
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ComfortInnRMT, General Manager at Comfort Inn Rocky Mount, responded to this reviewResponded 8 July 2013

Thank you for taking the time to share your experience on TripAdvisor and thank you for your business. Your point is well taken on the carts, and I am committed to replacing those older units with new one as soon as possible. Great point regarding the attentativeness, and have already printed your comments with the intention of coaching the team in the area. Very nice comments and recommendations. These reviews are a win/win for future guests and the hotel. Be safe, Be well, Be Excellent!

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Reviewed 25 June 2013

The staff was very hospitable. Comfortable beds, quiet clean rooms with an A.C. that really cools and a great breakfast with plenty of options. Easy off and on from I-95. It's not fancy, but a great value.

  • Stayed: June 2013
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Thank Jeremymartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ComfortInnRMT, General Manager at Comfort Inn Rocky Mount, responded to this reviewResponded 4 July 2013

Outstanding review. Thank you for taking the time to survey Comfort Inn Rocky Mount on TripAdvisor. Thank you for your business and I am very, very pleased that our staff took Excellent care of you during stay! Your satisfaction is inextricably linked to our success, and this is an awesome review! Thanks again. Be Well, Be Safe, Be Excellent!

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Reviewed 19 June 2013

We just needed a place to stay as we were traveling through the area. This hotel provided a decent stay for a decent price with a decent free breakfast. It wasn't anything special, but if I needed to stay in the area again, I would stay here.

  • Stayed: June 2013, travelled with family
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Thank Itraveldou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin C, General Manager at Comfort Inn Rocky Mount, responded to this reviewResponded 20 June 2013

Thank you on behalf of the staff for you comments on Trip Advisor. Your business is very important to our hotel and any time that a guest spends to reflect on their stay is not only important to our staff, it is always very much appreciated. Thanks you for your business and you are always welcomed here at the Comfort Inn Rocky Mount!

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Additional Information about Comfort Inn Rocky Mount

Address: 200 Gateway Blvd, Rocky Mount, NC 27804-6015
Phone Number:
Region: United States > North Carolina > Rocky Mount
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Rocky Mount
Price Range: £65 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rocky Mount 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Count on our pet friendly hotel for comfort and convenience at a great value, next time you stay in Rocky Mount, NC. We offer free high speed internet, free breakfast, an outdoor pool and fitness center in addition to king and two double bed guestrooms. Conveniently located minutes away from I-95 and Highway 64, stop at the Comfort Inn Rocky Mount while traveling through Rocky Mount, the midpoint between New York and Florida. ... more   less 
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Also Known As:
Comfort Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Comfort Inn

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