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“Very clean & very comfortable”

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Residence Inn Rocky Mount
Ranked #8 of 29 Hotels in Rocky Mount
Reviewed 25 February 2014 via mobile

I've stayed in several hotels during my periodic visits to Rocky Mount. This Residence Inn certainly lives up to the excellence one can expect from the brand. It definitely ranks high on my short list of quality accommodations in the area. Parking was ample & convenient, the grounds were neat, the lobby was inviting & all the staff encountered spoke politely. The rooms were well-appointed, clean & quite comfortable. Fitness room was small but well-maintained. The management & staff were very friendly, accommodating & very responsive. Thanks for helping make a good weekend great! :)

  • Stayed: February 2014
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Thank SAnneW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 3 March 2014

Hello SAnneW,
Thank you for taking your time to post such a wonderful review. We are very glad we were able to make your weekend great and we appreciate all the awesome comments you made about us.
Thank you for choosing us.

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184 - 190 of 384 reviews

Reviewed 18 February 2014

Stayed 1 night on our way from Pennsylvania to Hilton Head and 1 night on our return trip back to the snow. 2/1/2014 and 2/16/2014. have stayed here in the past and as usual everything was fantastic. Rooms were clean and well appointed. Complimentary breakfast was fresh and tasty with a good variety of hot and cold items. The entire staff is cordial and helpful. There is an Outback Steakhouse a few hundred yards away, easy to walk to for dinner. We make this trip almost every year andwill plan to use this Resudence Property again whenever we do. many thanks to the manager Mr White and his competant staff.

  • Stayed: February 2014, travelled as a couple
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Thank Richinpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 24 February 2014

Hello Richinpa,
Thank you for this "EXCELLENT" review. We also appreciate your loyalty to us over the years.
As always we look forward to your many returns, thank YOU for choosing us.

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Reviewed 14 February 2014

We arrived at the Rocky Mount site late in the evening the day after the January ice storm. Mr. White was very accommodating with our room. We pricelined the room in advance and expected a budget room. Our accomodations were superb. Mr. White is to be commended as well as the Residence Inn. Thank you!

Stayed: January 2014, travelled with family
Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 24 February 2014

Hello Brian H.
Thank you for such a positive review. It was truly my pleasure to have been able to welcome you to our hotel.
Here at the Residence Inn Rocky Mount, it doesn't matter to us who you make your reservation thru all we care about is you chose us. We welcome all guest the same as a part of our Marriott family.
Thank YOU for staying with us and we look forward to your many returns.

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Reviewed 9 February 2014

I've stay at the hotel previously and my experience has always been positive and my last stay was no exception. I was most impressed by the level of service and commitment demonstrated by the staff during and after a winter storm hit the area. The staff went beyond the call of duty ensuring our safety and well-being during and after the storm. Hotel management was diligent arranging for hotel employees to stay overnight at the hotel during the storm, successfully balancing employee and client wellbeing and service continuity during and after the storm.

Even though the weather conditions disrupted our business plans, the helpfulness and welcoming smiles from the staff made us feel appreciated and cared during our stay.I must highlight two employees for their help: Kimberly for ensuring a great room in a quiet area and James White, the manager of guest relations, for supporting our needs during the entire stay.

  • Stayed: January 2014, travelled on business
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1  Thank LRP2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 24 February 2014

Thank you for taking the time to write such a wonderful review. Kim, I and entire staff thank your for the positive comments you made about us, it was truly our pleasure to serve you during the our recent storm.
Thank YOU for staying with us and we look forward to your many returns.

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Reviewed 6 February 2014

Our 3rd overnight here with the dogs - had a 2 brdrm suite, fireplace too! Excellent front desk, she called the rm to make sure all was good, helped me get ice & call the Outback for take out. The only thing is the rm 310 is a bit, just a bit, noisey due to the closeness of the highway - a little more sound proffing might be in order. But, wondeful Bfast with waffles, eggs, sausage, and so on. Pet freindly, great people and we'll be back - count on it!

Room Tip: south side are quieter
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  • Stayed: February 2014, travelled with family
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Thank TheCmdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 9 February 2014

Thank you for this wonderful review. We also appreciate the positive comments you made about us and your loyalty.
Thank you for staying with us and we look forward to your many returns.

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Reviewed 2 February 2014

Clean well maintained hotel. Very close to I95 and decent food options. The included breakfast was very good. The staff was very friendly and helpful. Compared to some of the other I95 options, this hotel is a good choice.

  • Stayed: January 2014, travelled solo
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1  Thank jfp21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 9 February 2014

Thank you for taking the time to write about us. We appreciate all the positive comments.
Thank you for staying with us and please come visit again.

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Reviewed 1 February 2014

We love the people at this hotel...they go out of their way to make your stay wonderful...honestly if they can do anything to make your day better they do. There is nothing nicer than a smile and warm welcome after a day on the road!!! The hotel is getting tired and will be getting a face lift...that said the staff goes above and beyond with what they have to work with...in my eyes no better place to stay in Rocky Mount!!

  • Stayed: January 2014, travelled with family
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Thank carol_a_2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this reviewResponded 9 February 2014

Thank you for such an awesome review. We also appreciate the loyalty you have shown us over the years.
Thank you for staying with us and we look forward to your many returns.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Blvd, Rocky Mount, NC 27804-6015
Region: United States > North Carolina > Rocky Mount
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rocky Mount
Price Range: £101 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 77
Official Description (provided by the hotel):
Make yourself at home at the recently renovated Residence Inn Rocky Mount. Our hotel is conveniently located near the Interstate 95 and Highway 64 intersection. This Rocky Mount hotel’s home-style setting puts guests within minutes of the area’s most popular destinations, all while pampering them with home-like comforts. Whether you are traveling the city on business, traveling down I-95 for leisure, or attending a sporting event at the local Rocky Mount Sports Complex, the hotel’s contemporary suites offer deluxe kitchenettes, spacious work desks and free Wi-Fi. Start your day satisfied with a complimentary hot breakfast buffet, then unwind as you sip custom drinks and dine on classic foods at the Residence Inn Mix. ... more   less 
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn

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