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“Good Room”

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Crowne Plaza Hotel Xiangyang
Ranked #1 of 263 Hotels in Xiangyang
Florida
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good Room”
Reviewed 5 October 2013

Our room was clean with a great bathroom. The problem came at check out. They failed to tell us that they were pre-charging our room plus a large deposit at the time of check in. This came on top of a higher charged/incorrect invoice. I had to use my calculator and original reservation slip to prove I was right. Now we are waiting for them to credit back my card which is only supposed to take 7-days. Based on that I would never recommend anyone stay here due to this deceitful practice.

The breakfast buffet was good; however, the aggression demonstrated by your fellow patrons makes it not for the faint of heart. We declined for the rest of the stay.

The hotel is close to the metro which was fairly easy to navigate. We managed walked to the wall, old city and wild goose pagoda; however, it was a good stretch of the legs in doing so.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Saline, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2013

I've now stayed at this hotel twice and both times I was completely satisfied with my stay. The hotel staff is exceptional. The room was clean and spacious with good views of the surrounding area.
I've always eaten at the buffet restaurant and sometimes for all meals in a day, but it is always good with no complaints.
I would recommend this hotel to anyone that is traveling to this area and although I have not stayed at others, for a foreigner coming to this area, this crown plaza exceeds my expectations.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 July 2013

You can find a couple of accommodations in Xiangyang but the Crowne Plaza is definitely my favorite. Stuff is super friendly, the restaurant offers food at a good quality level and the rooms are nice and cozy. The location is perfect if you wanna explore Xiangyang.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sebi2101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 January 2013

I really enjoy to stay 4 nights in this amazing hotel...All the staff try to exceed your expectations.The Hotel is beautiful new and very clean every rooom is very spacious. Also we eat really well in the restaurant.The hotel is very well located especially if you are in town for business.

Room Tip: Book the superior room
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank massimobianchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
232 reviews
216 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 11 January 2013

Hotel is an about 40 min drive from Xiangfan airport and what I was told an about 4 or 5 hour drive from Wuhan and from my own experience an 2 hour drive north of Jingmen.

Rooms are quite large. Bathroom has a bathtub and a walk-in shower. Lighting is good.

Beds are reasonable soft, for Chinese standards.

Electric plugs are next to the bed - if you unplug the alarm clock, which also can recharge an iPhone. Other plugs are next to the desk. All plugs seem to have uninterrupted power supply - good!

Internet is LAN based and I think also WLAN. It is free of charge and OK fast. VPN, Skype and FaceTime are working.

Breakfast is large, orange juice is good, albeit canned. Some cheese is also available.

I was a bit unlucky, as a large conference was going on and seating at breakfast was difficult. Also, as people smoked on the non-smoking floor, my room had a smell of cigarettes. However this fact does not influence my review of the hotel.

The minibar is reasonable priced, however the hotel is located in a shopping mall complex, hence plenty of choices for outside eating and shopping.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yogimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Level Contributor
132 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 9 September 2012

Very pleasant stay in this good hotel overlooking a statue of Zhugeliang, not far from the Han river and the old city wall. Good breakfast, attentive staff, with a nice Greek guy to help with those that can't speak Chinese. Pool is small, but good gym and top class conference facilities. Rooms were spacious, beds comfortable and shower had strong hot water. Wifi available everywhere at no extra cost. I would expect no more from a five star hotel in a tier 1 city in China. Not bad for a city that is classed in tier 3. Even if it does have 8m people!

Stayed September 2012, travelled on business
Helpful?
1 Thank WTBManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 August 2012

Xiangyang (formaly known as Xiangfan) was crying out for a proper modern 5 star hotel. Although the local chains do a good job of trying you can't beat The Crowne Plaza. It sets the standard & raises the bar some. Being located opposite the new city square & sports centre helps & being attached to a great new shopping mall helps even more. The staff were very helpful & the in house band Rick & Alex made a traveller a long way from home feel very welcome.

Great hotel & will stay again

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lurchouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Xiangyang

Property: Crowne Plaza Hotel Xiangyang
Address: No.11 Changhong North Road, Fancheng District, Xiangyang 441000, China
Phone Number:
Region: China > Hubei > Xiangyang
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 263 Hotels in Xiangyang
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Hotel Xiangyang 4.5*
Number of rooms: 302
Reservation Options:
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