This hotel is one of the worst that we had stayed in on our trip to Zhangjiajie. It was booked by the travel agency under a group tour package. The lobby looks huge and spacious, giving the impression that it was going to be a good hotel, but the moment we took the elevator and stepped out to the floors where the rooms were, we knew it was going to be bad. The old carpeted floor in the room was dirty and smelly, and it was dimly lit. The light bulb for one of the lamps had blown and not replaced, and the wallpapering was old and coming off. They did not provide toiletries or amenities, saying that this was an environmentally friendly initiative but it was just another way to earn extra RMB. There was no wi-fi in the room, only in the lobby area. Mosquitoes and other insects were flying about in the room as well. The beds were not comfortable. The worst part had to be the breakfast buffet that greeted us the next two mornings that we stayed in the place. The food quality and variety in the restaurant were appallng. Nobody cleaned up the tables after guests had left and the buffet counter was dirty and untidy, with flies flying everywhere. All the food looked so unappetising and tasted awful. Our tour guide would not even eat there. Yet the Korean guests who went there were taking bowls and bowls of hard boiled eggs as though they had never eaten hard boiled eggs before... It was so noisy and stuffy too. We just could not wait to get it over with.
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