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“Fine place for a few night stay” 3 of 5 bubbles
Review of Zhangjiajie International Hotel

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Zhangjiajie International Hotel
Ranked #38 of 412 Hotels in Zhangjiajie
Petach Tikva, Israel
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Fine place for a few night stay”
3 of 5 bubbles Reviewed 5 August 2013

Let me just qualify my review by saying this is my first visit to China, my second chinese hotel (the first was in Yiyang) and I was accompanied by a translator 24 hours a day.
The rooms were large, the bed large and comfortable and lots of pillows. Nice bathroom (western toilets) with shower and bath. However, frosted glass stands between the room and the shower and even with the curtain pulled, this might be uncomfortable for some people. Air conditioning was weak - I would bring a spare outdated credit card and leave it in the slot for your entire visit so the room continues to be cooled while you're out. I cannot comment on the staff's English as I had a translator. I didn't eat in the buffet. The room was clean but the carpet stained.
One plus is that the hotel faces the river and there is a promenade so it's a nice place to walk in the evening or to do Tai Chi in the morning.

Room Tip: If it's important, make sure you ask for a room with a western toilet. I don't know for sur...
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  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alizapedsem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

Traveller rating
    13
    25
    11
    5
    0
See reviews for
3
2
1
1
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
seoul
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 7 May 2013

One could suppose by 'international' that the hotel caters for guests other than Chinese. A reasonable level of English perhaps? A helpful concierge? This hotel boasts neither. Not even a map of the town/area is available at reception. Zilch. Foreign television? One news channel. We tried to use the gym which was locked. They did open it up but the machines were few and far between and then they charged us. On a second visit it was padlocked again. No sign of a beauty salon, sauna or most of the stuff advertised. The foot bath was totally weird, an amalgam of a foot wash and body massage which didn't inspire confidence. Positives were nice big room, good bathroom and towels, bathrobes. Breakfast was great for massive eaters of all things Chinese but I did manage to get an egg (the cook only knew fried) and a slice of toast with a decent cup of tea. Would not stay here again.

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank jennifer m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byfield, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 16 June 2012

Pretty disappointed especially after an overnight hard sleeper train trip.. arrived at hotel and it took several staff, our cab driver and another guest for our Agoda booking to be accepted. Was given the incorrect room at first and as none of the staff spoke English well it was difficult to get the correct one - our translator app was invaluable.

Room did not have washing machine ( as advertised ) staff told me there was no laundry service available and the pool (in real life) was dirty, empty and overgrown. Had been saving washing as we thought we would have a machine.. are Travelling for quite a distance so used the bathroom sink.

24 hour restaurant turned us away again really disappointing as we had not eaten since the night before on the train and could not locate a restaurant in walking distance. Ate chips. Following the first encounter however, the restaurant staff were great and shared a great sense of humor.

Several staff were wonderful but some were inexplicably rude which I found upsetting as I did not understand why. The hotel wasn't walking distance from / to any attractions and the tour desk did not have information in other languages.

We understand that Travelling in a foreign country means no familiar language the rudeness was the issue for us. Would have moved hotels but did not have time. Absolutely loved the Zhangjiajie national park and Tienmenshan Mountain, staff there and taxi drivers great. Will not go back to hotel.

Room Tip: do not stay here
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  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank tripmelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin
Level Contributor
91 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
2 of 5 bubbles Reviewed 17 April 2012

It seems some people describe a different hotel since the Zhangjiajie International is about 7km from the Railway station away (taxi 20Y) at the edge of the city.

Pros:
- big rooms
- free high-speed LAN-access in the room (however most .com and .de adresses were blocked, so I had to use a VPN)

Cons:
- Bed mattress is VERY hard (feels you sleep on a rock)
- lots of mold on the walls
- AC a bit noisy, although we had only 10°C outside temperature the AC-Heating did not work
- Windows and Walls not soundproof (be prepared that the Chinese Tour Groups will wake you up latest 6 am, alternativly the construction work closeby).
- At the edge of the City (you always need a taxi if you want to go to a good restaurant or shopping)
- Food in the Restaurant was very greasy with tons of glutamate and pricey for chinese standards
Breakfast only chinese style (ricesoup, fried rice, curry)
- No english spoken at Reception

  • Stayed August 2011, travelled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank BerlinerTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
372 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

A clean, comfortable modern hotel with all the amenities you would expect. Bathroom includes a bathtub as well as a shower and good amenities. The breakfast offered excellent choices particularly the freshly cooked noodles. Staff were friendly and helpful. Only stayed one night but would definitely return.

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KatielouAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 18 July 2011

Based on a Hong Kong travel agent's recommendation, we booked this hotel for 2 nights while visiting Zhang Jia Jie National Park. Convenient location within walking distance from the train station. Although we chose to hire a taxi because of all the luggage we had. The room is comfortable and clean. Modern bathroom but a bit small. The hotel staff was polite. Bell boy was very helpful with our luggage and getting the taxi. We also had dinner at the restaurant the first night and found the food quite good. Buffet breakfast was plentiful, many selections to choose from and of good quality as well. If we ever return to Zhang Jia Jie we definitely will stay at this hotel.

  • Stayed October 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelwonders1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 12 September 2010

Hotel is modern, clean, huge. The breakfast buffet in lobby is not bad. This new hotel has nice, big rooms with modern bathrooms (separate tub and shower). Very generous bathroom amenities. Had a nice dinner at a restaurant across the street. Several minutes walk behind hotel takes you into a shopping area.

  • Stayed June 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank going_there_now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zhangjiajie International Hotel

Property: Zhangjiajie International Hotel
Address: No.42 Sanjiaoping, Yongding District, Zhangjiajie 427000, China
Region: China > Hunan > Zhangjiajie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #38 of 412 Hotels in Zhangjiajie
Price Range (Based on Average Rates): £
Hotel Class:4 star — Zhangjiajie International Hotel 4*
Number of rooms: 226
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