We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One Night Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Wuzhou Garden Hotel
Ranked #63 of 174 Hotels in Jilin
Reviewed 14 December 2012 via mobile

I understand that the 5 star doesn't mean international rating.. It's domestic 5 star hotel, lobby mixture with garden deco was nice, but it's bit far to walk through, and the lift to to the guests room is limited and small, so means that u need to wait for a long queued to enter during peak hour.. room was big but useless with those outdated furniture, not comfortable at all, especially the stone hard bed, it's ok if u just plan to stay for a night.. For more than that, think twice ^^

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Dillard26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (103)
Traveller rating
Traveller type
Time of year
Language

1 - 7 of 103 reviews

Reviewed 26 August 2012

I am a traveler who stays in Jilin as a part of a joint business venture. I stayed at this hotel, known as Continental Garden (formerly Empire Garden), several times between May 2012-August 2012. I have finally given up and chosen a different property. I do not recommend this hotel to anyone until some major changes are made in the way the property is run.

In late May, 2012, I moved to this hotel from a different property because of repeated problems I had there. At first glance the property was great. The lobby area and atrium give the hotel a great feel. There are shops and restaurants inside, and I visually saw some changes being made to the building. Initially I thought that this meant there were improvements going on. However, I later found out the real story…

My first room was okay, but the shower tended to ‘flood’ if I turned it on all the way. There were also cigarette burns all around the room, stains on the chair and seat at the desk, mildew in the shower and bathtub and two of my lights were burned out. I asked my Chinese business partner to make a call to address these issues. She reported it to the hotel staff, and the light bulbs were changed, but the management argued that the room, “was not dirty” despite several stains and mildew issues.

I left China for a short time in mid-June, and returned about a week later. Naturally I was assigned a different room. The new room was in the same class, but had a very small bathroom. It also was on the 18th floor and faced directly into a coal-burning power plant which is used to run the steam heating system in the city. Unfortunately the property does nothing to clean the exterior side of their windows on this side of the building, and the view was partially-obstructed by soot and grime. The ironing board that was issued to me was stained all over, in an array of colors. Finally, this room did not have the built-in ‘dresser’ unit, and I needed one since I would stay for an additional 3 weeks plus.

I had to leave for a day to go sightseeing with my Chinese associates, and requested a new room upon my return. This room did not face the power plant, but there were many stains on the bathroom floor – black stains. I do not know what happened in there, but it definitely left white spots where the scale and other items were when the blackening occurred. I summoned the hotel manager who said that the room was not dirty. I had one of my Chinese associates check the room, and she disagreed with them. This time speaking in Chinese, she said that the floor was not clean. The hotel argued, but eventually gave me a different room. This one was less dirty, so I stayed.

Toward the end of June, the owner’s son had his wedding in the hotel. Many barriers were placed around the property due to the wedding. In addition, several days before the wedding, everyone who was on the 15th-18th floors had to move to different rooms because of the wedding guests. One of my business associates from outside of China was staying at the property as well and had to change rooms. He ended up having to look at four rooms before he picked one that he was willing to stay in! The wedding was extremely loud and inconvenient. Guests had to walk a certain way, wait a long time for the lifts and were awoken early the day of the wedding by drunken, shouting people.

I arrived for my final stay at the beginning on August. I received the original room that I had been assigned on my first stay. Since I was relatively satisfied (relatively being the operative word) with that room previously, I checked in and unpacked. There was an iron and ironing board waiting – again with stains. This one also had trouble with standing, even with a light bump. I left for two days to go to Shanghai and came back to the same room without too much trouble. Then came the straw that broke the camel’s back! After work one day I dropped something on the floor and kicked it slightly under the bed. I picked it up, of course, only to find a bag under the bed. I pulled it out to find: A rubber girl, complete with front and back openings (and patching kit!); a foot pump; two bottles of lubricant; a vibrator; eleven condoms (two different brands), and; a rubber vagina. I was disgusted and reported the find to the manager. A new room was not offered, nor was the bed moved and vacuumed under the next day!!!

As a business traveler, I need a hotel with an iron and ironing board that I am comfortable using daily. I do not seek the Taj Mahal, but I do prefer a clean and comfortable room. I also need to have a daily break-down of the charges upon check-out. It was a huge effort getting this from the hotel every single time I stayed here. The staff tries to be friendly, but they are working with a property that gets a ton of money infused for the owner’s wedding, but nothing done in terms of the guest rooms. They are currently remodeling a banquet area and the manager’s office, but nothing is being done about the furniture, carpet and fixtures in the guest room. Finally, as mentioned by several others, it does not matter which side of the hotel you are on… The in-property KTV, extra-hard beds and passing trains will likely keep you awake all night long. I would recommend staying elsewhere if you need to go to Jilin.

  • Stayed: August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank 703K_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2012

What can I say about this hotel. Admittedly we arrived at 1am so my perspective is warped.
Firstly the important things are in place: it's clean, staff and service are fine, and breakfast was okay.
When we arrived with a large group my travelling partner and I were allocated a double room, when we saw this, we went back to the front desk and asked for a twin room - this was sorted out fairly quickly and we were re-allocated.
The rooms, as other posters have noted, are massive. Apart from the twin beds, there was a dining setting, a massive TV (no English channels), desk and just about everything we wanted - and there was still a huge amount of space that the two of us seemed to get lost in. There was a slight mildew smell but nothing drastic. Our room overlooked railway yards, so certainly not a view. As we were there only one night it didn't matter all that much but for longer stays, I would think about another hotel. It did get a bit noisy. The room was not well lit but this seems quite common in China, that's just the way it is and you deal with it.
The bathroom was perfectly clean, the design a little unusual but everything worked and with a 1.30am arrival and then a 5.30am rising, I really didn't care. We were there to see the rime in January so had to be up early.
The hotel is remarkable.
Soaring doesn't begin to describe it.This hotel is unique, certainly technically a 5 Star but very tired. there seemed to be 2 foyers, one soared upwards about 12 floors in a slight concave, the other was a 'tropical' garden (beautiful plastic).
Still it was pleasant to wander around it even though one seemed to get lost in the massive expanses of space.
Overall okay for an overnight stay on your way to somewhere else.

Room Tip: Away from the railway yards.
See more room tips
  • Stayed: January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ozjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2011

Me and my family was on a group tour (with some other tour members) to visit Jilin, Harbin and some other near town. All of us have been arranged to stay in this '5 stars' hotel for a night.

The hotel is a huge building with huge and nicely decorated lobby area. It is also a combination of shopping complex with some shop lots in the same building but most of it unoccupied.

At first, me and my family have been assigned into 2 separate rooms, both with windows facing inside the building i.e. the lobby area. The rooms are spacious (really spacious). The only problem with these rooms are very warm. Although we were there in Dec'11 where the temperature outdoor easily reached -10 celcius, we still feel it was too warm and stuffy inside the room and there was no fresh air. So, we requested to change to rooms that are facing outdoor (which we should not do that).

The front desk staffs told us there were no other rooms available with unfriendly and bad attitude. We informed our tour leader and with his help we finally able to change our rooms.

We finally got our rooms facing outdoor, with fresh cooling air flowing into the room. However, that is where the nightmare start. There were train railway outside. The trains passed by almost every half an hour. Noises in the mid night like train horning non-stop, unloaded goods, and etc last for whole night. It ended up all of us even other tour members also can't sleep for whole night. The noise is unbearable. P/S: We were staying at 9th floor but the noise is still so loud and audible.

Morning breakfast is at average standard. Normal chinese and western style mixture. Nothing fancy.

In conclusion, to stay in this hotel, most likely you will either ended up in a warm and stuffy quiet room or cool and breezy noisy room. 5 stars? Definitely over-rated.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eve83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

During my recent trip to Jilin, I stay for 3 day in EMPIRE GARDEN. The lobby area is nice, and the hotel entrance is also nice. However, the beds are a bit hard and a train passes near the hotel during the night.

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2009

I recently stayed in the Empire Garden hotel during a business trip to Jilin. I won’t be staying there again. Be warned that it is right next to a train shunting yard and they work all night long – banging, clunking, and blowing horns through the night. There is no soundproofing so the noise reverberates through the room. My colleagues and I got no sleep during the night. We requested to move to rooms on the other side of the hotel, which they happily granted. The train horns were still audible but not at nuisance level.

Other than the train issue, the place wasn’t too bad. The location is near the center of the city, about a 10-15min walk to the river. The riverside parks make for a great place to run or walk any time of day. There are plenty of restaurants and shops nearby.

Upon entering the hotel, it looks fairly impressive, with a huge atrium filled with extravagant fountains, fake Stonehenge-like structures, trees and gardens, but all very dimly lit. In fact the entire hotel was very dimly lit and had a lonely, deserted feel to it. However, the rooms don’t quite match the standards of the lobby.

The room was very big but sparsely furnished and dimly lit – not very inviting. Windows run along the entire wall but only 2 very small ones actually open, and not very much. The room was hot and stuffy and cracking open the small windows didn’t really help at all – and it just let in more train noise. The carpet was looking fairly tatty – stained and unravelling in places. The TV had no English channels and was far across the room from the bed. There was a computer desk with free high-speed internet connection which was very nice. The bathroom was huge as well. The shower tray was pretty disgusting with lots of black mold growing around the caulking. In addition, it didn’t drain very well, and overflowed out onto the bathroom floor after about 5 minutes.

The free buffet breakfast was actually really good. They had a good range of both western and Asian fare. No complaints there. There was a swimming pool however they disappointingly didn’t have any real fitness center. There were only 2 lifts servicing all the rooms, which was inadequate, making for long waits at certain times. The reception staff and cleaning staff were all friendly and helpful and they happily granted our request to change rooms after the first night.

I felt this was a fairly average hotel, but with the train debacle, I doubt I would risk staying here again. At RMB 370 (US$53) it actually represents decent value, however I would not recommend it to other travellers. If you do stay here, just make sure that you get a room on the opposite side of the hotel from the train yard. Without the train noise, it’s not too bad.

Likes – Good breakfast, fast internet connection, nice lobby

Dislikes – Train noise!, inadequate maintenance, lonely deserted feel, no fitness center.

  • Stayed: October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DanO68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2009

As part of our first ever trip to Jilin (city), we first stayed at the Century Swissbel hotel. However, the hotel messed up our booking (gave us two beds instead of one) among other problems, so we moved to Empire Garden Hotel the second night. That turned out to be a mistake.

The first thing we noticed is that the cream-coloured carpet inside the room was somewhat stained and the washroom floor looked old. The tiles were chipped and dirt was trapped inside. Then we noticed that there were a couple of small flies on the shower towels. Yuck!

All in all, this hotel was not as good as the Century Swissbel Hotel but then again, good hotels are very difficult to come by in Jilin.

  • Stayed: September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank mudd_stuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jilin hotels
1.2 mi away
JiLin World Trade Winning Hotel
0.5 mi away
Jinjiang Inn Jilin Railway Station
1.8 mi away
Super 8 Hotel Jilin Beijing Road
Show Prices
Show Prices
Show Prices
0 mi away
Home Inn (Jilin Taoyuan Road)
2 mi away
Ziguangyuan Hotel
Ziguangyuan Hotel
#3 of 174 in Jilin
15 reviews
1.8 mi away
Junhe Holiday Inn
Junhe Holiday Inn
#8 of 174 in Jilin
1 reviews
Show Prices
Show Prices
Show Prices

Been to Wuzhou Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wuzhou Garden Hotel

Address: No.888 Liaoning Road, North Section of Jiefang Main Road, Changyi District | 昌邑区解放大路北段辽宁路888号, Jilin 132002, China
Region: China > Jilin > Jilin
Hotel Style:
Ranked #63 of 174 Hotels in Jilin
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with HotelQuickly so you can book your Wuzhou Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing