We stayed here in one of the Timeshare rooms, room 205. The room overlooked the Biergarten and had a pleasant balcony. We weren't disturbed by noise from the garden (the weather kept people out of it most of the time!).
Our room had a small kitchen area but only had a sink and a useful fridge. It had a seating area and table. As other reviews have said, arguably the hotel decor needs refreshing, but that didn't detract from our stay. We didn't use the pool or sauna.
We didn't have a lot to do with hotel staff apart from the restaurant team who were very pleasant and hard working. Breakfast was an excellent buffet, hot and cold. The restaurant in the evenings was often busy. It has a Balkan menu but with plenty of local dishes too. The food was excellent, plentiful and reasonably priced. A good selection of beers too.
The hotel is a couple of Kilometres away from the centre of Grainau - a short drive or pleasant 30 minute walk. It's about 4K from Garmisch-Partenkirchen. It's also very well placed for most of the chair lifts and cog railways in the area. A good spot.
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