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“Lovely apartment and excellent host” 5 of 5 bubbles
Review of Residence Palazzo Serraino

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Residence Palazzo Serraino
Ranked #45 of 178 Trapani B&B and Inns
southport, england
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely apartment and excellent host”
5 of 5 bubbles Reviewed 25 May 2014 via mobile

Could not fault this apartment. It was spotless, spacious and very comfortable. Location was perfect - near train and bus stations and short walk into the main town and port. The host Antonio was very welcoming and helpful and we loved his little dog Lola who was also very friendly!
We stayed for a week in Trapani and also visited Erice and Favignana.
Would strongly recommend this accommodation

Stayed May 2014, travelled as a couple
Helpful?
1 Thank patteebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 reviews from our community

Traveller rating
    48
    15
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See reviews for
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27
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
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English first
Amsterdam
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 September 2013

This B&B is situated accros the train station of Trapani, just in front of a small gas station and two doors away from a corner coffee bar. Just as on the other reviews, the rooms are spacious and clean. The roof terrace is a perfect spot to rest after a long day trip, with a glass of wine for example. You can use one of the bikes free of charge to explore the old town, port area, etc.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Amsterdamse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
108 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 18 July 2013

Absolutely perfect, we stayed in Trapani only one week in July this year. First of all I would like to say that we picked this b&b after reading other tripadvisors reviews and we were not disappointed. VERY warm welcome and helpful staff. We had a spacious room on the roof with patio which was great on such a sunny days to chill out in the evening. Well equipped kitchenette, nice shower room, WiFi, great location!
Great value as well!
Truly recommended!

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 2 July 2013

We were very impressed when we stayed at Palazzo Serraino. We had a lovely apartment on the top floor with a big open space and good views of Trapani. The apartment was clean and the kitchen was well-equipped with all the basics. It was also quiet and we slept very well. It's in a great location directly opposite the train station so it was very easy to get around. Trapani is lovely to explore on foot (or using the bikes provided) and we also had some great day trips to Marsala and Erice. What made the stay so great was the host Antonio. We found him to be extremely friendly, welcoming, helpful and hospitable. He went out of his way to provide great customer service and was by far the nicest landlord we met on our travels!

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Caroline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 May 2013

The location is perfect, the rooms spacious, well equipped and very clean. The owner is very helpful and friendly. Would definitely come again! They also provide bikes to go round the city with which is a big plus!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 March 2013 via mobile

Note that this is a residence and not a hotel, so it is more like renting a condo than staying in a full service hotel, so don't expect a restaurant on site, someone to bring you an extra pillow in the middle of the night and the usual concierge type service. However, if a residence is what you are looking for the Palazzo is quite nice. Free use of bicycles is a great touch and if visiting Trapani, biking the town is the way to go.

Antonio who manages the hotel is wonderful and often offered to drive us to the grocery store or the port. One day, we planned to ride the bikes to Paceco and he even offered to pick us up if once we got there we didn't feel like biking back (we never ended up getting there by bike - as he warned, it was too far). He will research the Internet to answer any questions you may have and make recommendations for restaurants and day trips. He lives at the residence as do his parents and siblings so this is a family business and they truly care about the property.

The rooms are VERY clean and spacious. Supplies are provided for making coffee - ground coffee, sugar, milk - and for making a small breakfast - bread, butter, jams - and are resupplied each day. There are definitely some quirks it being a small family run establish but very silly things that shouldn't affect the decision to stay here. For example, napkins were not replenished one day.

The location is great if using Trapani as a base - it is right across the street from the train and bus station as well as a Hertz car rental where Paolo will have you in a mini Italian car in no time. It is also a short walk to either of the coasts of Trapani and about a 15 minute walk to the ferry port. But that makes it a little far from old town Trapani which is livelier of an area.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Christine_NYC0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 January 2013

We picked Palazzo Serraino after reading other tripadvisor reviews and we were not disappointed. Our room was spacious, modern, clean, quiet, and had everything that we required for a two night stay. The location is superb, close to train and bus stations. Only a few minutes from the seafront and within easy walking distance of the historical centre. The owner is exceptionally kind, helpful and knowledgeable. When we missed the bus for Marsala on the afternoon of our arrival, he offered to take us there in his car. Not only did we get to see the beautiful town of Marsala, we also learned a lot about Sicily in general and the salt industry in Trapani in particular. Will definitely stay there again.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Happytotravel205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Palazzo Serraino

Property: Residence Palazzo Serraino
Address: Piazza Umberto I 5, 91100, Trapani, Sicily, Italy
Region: Italy > Sicily > Province of Trapani > Trapani
Hotel Style:
Ranked #45 of 178 B&Bs / Inns in Trapani
Price Range (Based on Average Rates): £
Number of rooms: 7
Reservation Options:
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Also Known As:
Residence Palazzo Serraino Trapani, Sicily

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