This is only a room rental, not an apartment rental - this was not made clear in the original booking nor on the website. We are a group of 20 year old girls, none of whom speaks italian, confronted on arrival that someone else was living in our APARTMENT AND USING ONE OF OUR BEDROOMS! The owner was not wiling to resolve this until my father (who speaks good italian, thank heavens!) insisted the other people were asked to leave. A very disappointing start to our holiday. I wonder how many times this has happened before??