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“Reviews a little harsh on this hotel”

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Guitart Gold Central Park Resort & Spa
Ranked #79 of 124 Hotels in Lloret de Mar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Reviews a little harsh on this hotel”
Reviewed 8 July 2014 via mobile

Just returned from this hotel we actually stayed in the apts part they were very clean well aquipped for self catering tho we were all inc.
The food
We found breakfast more continental than your standard english but we found a bar piccadilly near sea front did all english for E5.25 excellent value. Never went at dinner time so cant comment on that but evening meals were very good standard our last night was barbecue spare ribs they were beautiful .
Drinks
Lager is san Miguel on draft very nice thank you:-) there is lots of drinks available such as JB whiskey but the like of my drink jack Daniels you pay 1 euro for and the measures are huge so well worth it .
The pools are well kept beautiful gardens all around the hotel a little up dating is needed in some areas but hey this place is huge .
Overall we had a really good stay here an probably return so if you have booked enjoy :-)

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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london
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 July 2014

Just arrived after a short break here and having read so e previous reviews was pleasentty surprised.
Staff
The staff don't speak the best English but generally polite and helpful
Rooms
Right now this is key. UPGRADE! We upgraded to the 'gold' room. Whilst it wasn't what I would call gold, it was what I would expect from a 4*. I did suggest the the manager that perhaps it wasn't a 'gold' room, however his reply was simply "have you seen the standard!" . I'd really rather not!! We were I'm room 1342
Food
Food was fine plenty of choice, so,etching for everyone
Drinks
Every time you want a drink they swipe your card. Not seen this at an all inclusive before. Drinks her fine, crisps and ice creams avaliable at all bars. Bars shut at 23.45 mad they are very strict on that!
Entertainment
Not much of it and a little strange but they do try.
Grounds
Lovely pools, large co plex kept nice and clean. Us beds could do with replacing
Location
Location great.shirt walk to beach and lots of bars and resturants.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mcelhinneyrach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014 via mobile

On arrival the hotel looked lovely and was welcomed by lovely receptionist. Due to problems with 'on the beach' out room wasn't ready but was nothing to do with the hotel. The next morning the room was sorted and we was then told we only paid for standard room but this was also another problem due he revel company not the hotel. We paid for sliver. But we thought the room wasn't to bad so never upgraded. We booked bed and breakfast and I must say it was lovely and was always loads to chose from. Returning to the reception during the day was sometimes a problem as not many of then understood English so was hard to get an question answered. There was no English reps there. All Spanish so we're lucky we didn't need any help. The room we started in was 1375 on the 3rd floor and I must say the whole week me and my other half never slept we was out with teenagers and nosy people that went out drinking every night and came home drunk. One night a young man tried to break into our room I was lucky I wasn't on my own I would of been terrified my other half soon found out he just got the wrong room. All the way during the week we was woken up at 2-3am but eventually security did come up. But it never stopped them. We did complain but they basically just suggested we should just ring reception if it happened again. So they basically meant we had to put up with it.
Overall the holiday was great the location of the hotel is perfect and I would recommend anyone to stay here just make sure you don't get a standard room near loads of young kids that are coming on holiday to get drunk every night.
Lovely staff, lovely good, great location. 5 mins away from beach and shops and bars.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

room was average wouldn't rate it 4* more like 2, entertainment was a let down as hotel did not do very good activities, time we went was off season so could not use pool only get wifi in bar and reception area, old fashioned big back tele with only 1 channel and that's bbc news in hotel room. 80% French and the rest Spanish hardly met anyone English. full of older people was hardly any young people when we went. beach is close which is good and is beautiful. all inclusive food was average and very tiresome after the 3rd day had to eat out, food was cold and mainly served fish. The hotel bed was very hard like sleeping on pavement. I wouldn't recommend going here but who knows it could be like marmite you either love it or hate it.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bubalina b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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LONDON
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 September 2013

I have been at this resort for 5 nights with my family early this September.
What surprised me was the fact they market holidays as a 4* and 3* using the same environment and service.
Room was ok, but not great... accommodate family of 5 well.
I have purchased all inclusive holiday thinking about have peace in mind, when you have children this is what you want on your holiday. To be honest food is average, imagine, we had to eat 3 nights out.
I don't want tell you to don't book with them, but don't expect much.
Looking the others locally resorts; their entertainment was more attractive to families.
Problems reported were sorted with delay, but sorted.
One more tip, bring your own beach towels as the resort don't have this facilities to supply extra towels to guests.
enjoy Lloret de Mar it is beautiful... if you leave from the back of the resort and walk down there is an amazing beach, like a heaven... kids can swimming and seek for fishes all day along.
Hope you enjoy as we did it!

Room Tip: ROOM 1133 WAS QUIET, I your child have difficulties in sleep on a noise environment I recommend the...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ANWSER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuitartHotels01, Guest Relations Manager at Guitart Gold Central Park Resort & Spa, responded to this review, 23 September 2013
Google Translation
Apreciado Cliente
En primer lugar le agradecemos su estancia en nuestro complejo y estamos contentos de que en la gran mayoría pudiésemos satisfacer su estancia. Aunque lamentamos los aspectos que no conseguimos fuesen totalmente de su agrado.
Cordialmente Xavier Camprubi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 September 2013 via mobile

Booked this hotel for 5 nights from 5th - 10th as I decided to take my fiance for his 30th there. Booked a superior 4 star room.Room was ok not the best but looked better than all the other rooms. The first night we noticed bugs and complained to receptionist Estanfia her name was she was astonished by our accusations and said she would have the cleaning lady check and clean the room. The next night my fiance awoke itching like crazy I awoke to find the bed infested with red bed bugs all sizes. It was disgusting. There were blood stains on the sheets from where they had been squashed by us sleeping. As a result we were told there were no more rooms till 7am. At this point it was 3am. We packed showered and went to reception and had to wait 4 hours to get a new room. When we got one it was a twin room and not as good as the first room we were told it's the same and if we had an issue we should wait for the manager. We went upstairs and came down 3 hours later and met with Estefania who gave us a room on 4th floor. It was ok but the floor reeked like something died there a few weeks ago. My fiance is covered in over 200 bites all over his body, when we got back to London he had to go to hospital the next day and is on antibiotics and steroids still at this moment and has been off work. I too came up with bites a few days after and went to hospital and got treatment. Never in my life have I experienced something as revolting as this. We are still recovering!!!! Do not go to this hotel, staff are not helpful and the receptionists are rude. Only the security guard John was helpful. The manager promised a 50% discount as compensation but this does not make up for our time off work and the difficulty we had to endure in our stay there. And I still have not heard back about my money back. I will never go to this hotel nor advise anyone to visit there. We stayed in room 5101 which is infested with bed bugs. When we left I saw the light on in there and people on the balcony. Obviously they did not sort out the infestation as they said they would. DO NOT STAY IN THIS HOTEL!!!!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenash865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 September 2013 via mobile

Lloret de Mar is a very nice place. I can find everything what I need here for my holidays. I stay in part 3 of the hotel Guitart Central Park. Our room is very nice and we have town view. The food in the restaurant is good and has a lot of chooses. The cleaning is ok. The pool is clean and they have 4 swimming pools. The personal is very nice and especially a receptionist Anna in my building. She is very helpful, smiling and she knows 4 languages and a little russian. We always ask her many questions and get good answers. That's why me and my friend feel like at home. I recommend this place for coming. Maria and Olga from Russia. Tez tour. Room #3104.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhiddgojfsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuitartHotels01, Guest Relations Manager at Guitart Gold Central Park Resort & Spa, responded to this review, 16 September 2013
Google Translation
Apreciado Cliente,
Le agradecemos su estancia en nuestro complejo y esperamos de veras que nos vuelva a visitar en compañía de su familia y amigos, Estaremos encantados de volver atenderle.
Cordialmente,
Xavier Camprubi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Guitart Gold Central Park Resort & Spa

Property: Guitart Gold Central Park Resort & Spa
Address: Constanti Ribalaigua, 7, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Guitart Gold Central Park Resort & Spa 4*
Number of rooms: 194
Official Description (provided by the hotel):
Exotic and beautiful gardens, swimming pools, waterfalls, tennis courts, a sport area, solarium, gym, an extensive variety of spacious comfortable and lively terraces. Combine together these amenities and facilities create Guitart Gold Central Park Resort & Spa the ideal location for an immensely pleasurable and original holiday.Choose between five different swimming pools situated at various levels around the complex (one of them heated and covered). Spacious gardens to enjoy for leisure and relaxation. ... more   less 
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Also Known As:
Guitart Gold Central Park Resort And Spa
Guitart Gold Central Park Hotel Lloret De Mar
Guitart Gold Central Park Resort & Spa Lloret De Mar, Costa Brava, Spain

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