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“NOT FOR FAMILIES”
Review of Xaine Park Hotel

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Xaine Park Hotel
Ranked #58 of 124 Hotels in Lloret de Mar
Reviewed 4 September 2012

Terrible hotel for families, food was awful, lifts are very very slow. Hotel is in need of complete refurbishment.Very noisy from clubs and bars.Pool is tiny and overlooked by other hotels, hotel entertainment was awful.The pictures of this hotel are very old and it is not this nice looking.
Staff were nice

Room Tip: Don't book a room unless you are on an 18/30 lads/ girls holiday. Then it does not matter if you...
  • Stayed: September 2012, travelled with family
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Thank 751AnitaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this reviewResponded 7 September 2012

Good morning,
The photos are published in brochures and web pages are the reality of the hotel, also specifies where the hotel is located. We have customers that come with your family for a long time, sorry not to have fulfilled their aspectativas to the hotel. We will try to improve these points that we mentioned.
Thank you.Deshacer cambios

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Reviews (351)
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63 - 69 of 351 reviews

Reviewed 12 August 2012

Just back from a week stay at the Xaine Park hotel. I have been to LLorete before as i have to daughters in their late teens and they enjoy the resort because it young and lively( putting it mildly), so i have stayed in many hotels in the resort 1/2 were 3 star hotels, 3/4 were 4 star, and twice in apartments.
Taking the fact that i know what llorete is like(dont go during the summer if your over 25) this review is only about the hotel. The location is very good as your on the main strip, shops, clubs, restraunts(fast food, cheap eats), and bars are outside the hotel doors. Its also a 3min walk to the beech at the end of the road. So as i said 'location isnt everything'.
The hotel is 3 star rated and i suppose the rating is fair. It is suitable for young singles. I had read reviews before i went and always try and judge by taking an average of the reviews, however this time the previous reviews were 95% accurate.
The twin room i booked was tiny, it had one power socket,a very small bathroom in need of repair, a balcony that was about 5 foot x 3 foot, that had two chairs that faced a wall, absolutey no way you would or could sit out to take the sun as the sun couldnt get into the tiny angular box it was. The outdoor swimming pool was extremely small, no parasols at all so no shade if you needed it. Pool bar staff RUDE. Indoor pool only open at weird hours and very small.Deposits to be paid for everything,aircon,tv, extra room key, safe. Dont bother paying for tv remote as only one english channel BBCnews that on repeat constalntly. Noisy at night,shouting and banging on doors, although there was security that tried to keep order.
I had booked half board. The food was the worst i have ever had, the standard was very basic, the cheapest and most basic, pasta with sauce/cheese, dishes of cold veg, caulliflower and sprouts, processed meats,salad bar extremely basic as were the deserts. The quality and choice gave the impression that you were encouraged to eat elsewhere, breakfast was also basic basic.
The restraunt manageress was the rudest member of staff, closely followed my a female kitchen worker who was refilling the food service area, shouting at people 'move'.
One male reception staff member in his latel 20's early 30's was always polite and helpfull, everyone else just told you lies to get rid of you.. 99% of the time there is NO WIFI, There is NOT a room for you to shower and change after check out,(i was told that there was) you have to use shower at the pool. So overall i was not happy with my stay, a few simple changes could improove this hotel somewhat, parasols at the pool so that you dont HAVE to go to the beech and pay, If the salad bar was improoved by 50% by adding more choice and good quality,people would put up with the main buffet being poor. Offer a room that people checking out can use to shower and dress.
Needless to say i wont be back, this review is honest, accurate and fair as are all of my reviews.

HONESTLY IF YOUR BETWEEN 18-23 THIS HOTEL WILL PROBABLY MEET YOUR NEEDS, DONT BOOK ANY MEALS AS THERE NOT WORTH PAYING FOR, DONT PAY FOR THE TV REMOTE ITS NOT WORTH GETTING IF YOU SPEAK ENGLISH.

  • Stayed: August 2012, travelled with family
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Thank clodagh11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this reviewResponded 17 September 2012

Good morning.
Sorry not to have satisfied their expectations towards our hotel. We note everything we discussed and we will take appropriate measures mentioned in each section. Respect to access, if it is true that we had some problems and facing the new season have settled.
His assessment is very important to us, to help us improve every day.
thanks
we wish you a happy day
Roser

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Reviewed 12 May 2012

Although we enjoyed our holiday, the hotel was NOT as nice as the pictures. Being english, the food was not catered for us but more for german, french etc therefore couldnt eat at restaurant. The hotel room had masses of dust and there was cig burns in the covers. The door wouldnt lock and the entertainment wasnt very good.

Room Tip: Rooms at the back of the hotel would be best, the nightclubs are very noisy all night.
  • Stayed: June 2011, travelled with friends
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3  Thank Shan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

your opinion is important to us. complaints that you have presented, we have presented to the section chiefs to take them into account. It should be mentioned that the food is buffet - international-and you can take the food that takes your fancy at all times.
thanks
roser

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Reviewed 19 September 2011

A minute away from main Bus station in Lloret. 100, maybe 120 meters away from the beach. Right in the middle of very busy street. 24 hours. Night clubs right next to it, right opposite, bars...yes, the noise is there but I did not mind. Very kind staff made me welcomed, and they were all very friendly throughout my staying. Breakfast, as any other hotel, nothing spectacular but enjoyable. Dinner was great. I was expecting ordinary but for 3 star hotel it was absolutely brilliant. I could check in around 12 noon and I was given an option to choose a room. If you are light sleeper get one not facing the street. Room was good size, very clean, good size balcony.
My honest opinion. . . . I am sure that you can find better but if you choose Xaine Park Hotel you will not make a mistake.

Room Tip: I was on the 6th floor and noise was not a big problem
  • Stayed: September 2011, travelled solo
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4  Thank Vanja74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director General at Xaine Park Hotel, responded to this reviewResponded 8 August 2014

Dear customer
Thanks for sharing your opinion. The hotel team is 24h available to our customers for any need. We care for the variety and quality of the restaurant and all our services for you to enjoy your vacation. We really thank you for sharing your experience with us.
Best regards,

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Reviewed 5 September 2011

The room was very clean,nice and comfortable.The food in the hotel's restaurant was not too bad but not enough choice.The staff in the restaurant was not at all helpful and very stubborn, especially the one in charge of the restaurant.
Overall it was worth it's money but i'm sure we'll never go there again.

  • Stayed: August 2011, travelled with family
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3  Thank Miguel428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director General at Xaine Park Hotel, responded to this reviewResponded 8 August 2014

Dear customer,
Thanks for you review. We are sorry to see you did not enjoy your holidays. Our objetive is to give the customers the best service possible. Your opinion is really important for us and even it was time ago we really take care of any suggestion.
Best regards,

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Reviewed 29 March 2010

Rooms: nice large room with balcony, air-con., no fridge though
Food: breakfast- buffet style, wide range of everything, bread, toasts, jams, yogurts,
salami, cheese, cereals, etc...
dinner - wide range again: meat, rice, potatoes, spaghetti,salads, fruits, deserts, ice cream, cakes, soups, even fussy eaters can choose....
Location- on the street, where the night life is, close to the beach (2 minutes walking)
The front rooms can be a bit noisy from the bars, but we didn't mind it....

On the beach : water sports
boat trips

You can find a small travel agency on the main street which offers trips to Barcelona and close surroundings, reasonable prices...

Just to be safe! read this! Local people stole some money of my friend straight from her wallet without her knowing! They sell flowers on the streets and all sorts of stuff.... Be careful!

Over all it was a pleasant holiday ....the return to UK was a bit hectic but it was caused by our now ex-boyfriends LOL....

  • Stayed: June 2009, travelled with friends
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5  Thank Deina08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2009

Stayed full board for a friday to monday weekend, decent value for money but nothing spectacular. Plus sides are the great location, however on the flip side if your room is facing the front as ours was it can be noisy at night, it didn't bother us as we were out late each night but it may be a problem for older guests.

Rooms are ok and cleaned daily but we were hardly in ours, around the pool area is fine although I suspect in hight of season it would be over croweded however the beach is only 5 mins walk as is the bus station. Staff were 50/50 some friendly others not so but again we only really used the hotel for its location. I have to say the breakfast was the worst I have ever experineced any where, we did not make any lunch time meals but the eveining food was nice enough, warm choice and decent quality. Overal a statisfactory stay.

  • Stayed: September 2009, travelled as a couple
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5  Thank BoratStag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xaine Park Hotel

Address: Avda Just Marles 39-41, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#35 Luxury Hotel in Lloret de Mar
Price Range: £37 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Xaine Park Hotel 4*
Number of rooms: 187
Official Description (provided by the hotel):
Xaine Park Hotel is located in the center of Lloret, just a few meters from the main beach, the bus station and near the sports area and cultural attractions and entertainment. Wi-Fi throughout the hotel and free at the ground floor, outdoor pool, children's pools on the roof terrace and solarium for all customers. The rooms are large with balcony, private bathroom, air conditioning and satellite TV with over 100 channels. Xaine Park Hotel has a gym, hot tub, mini club and summer terrace with loungers and tables to relax with refreshments or house cocktails prepared at Cafe Bar Hotel Xaine. The buffet restaurant is noted for its variety and Mediterranean style, offering themed menus and show cooking. In the same hotel with access from the outside is the bakery and Baguettes & Bagels opened a recent food service in true American style with Mediterranean touches. The Xaine Park is close to the nightlife of Lloret, with its numerous restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Hotel Xaine Park
Xaine Park Hotel Lloret De Mar, Costa Brava, Spain

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