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“F1 Trip”
4 of 5 bubbles Review of Xaine Park Hotel

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Xaine Park Hotel
Ranked #63 of 127 Hotels in Lloret de Mar
Stalybridge, United Kingdom
1 review
“F1 Trip”
4 of 5 bubbles Reviewed 25 May 2013

Was a nice hotel to stay in as was just over the weekend of the spanish grand prix. The staff were nice and helpful and understood english too. It was a shame you needed to pay for wifi in the room, and even after paying you could only use it on one device. An early breakfast was put on for people going to the grand prix. Dinner and breakfast were buffets with drinks included at breakfast (tea/coffee/juice) but all drinks had to be ordered at dinner.

Stayed May 2013, travelled with friends
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 4 June 2013
We appreciate your opinion, this helps us to improve day by day, we will give you your reflection on the wiffi to address in order to provide better service. Hopefully in next F1 Catalunya you can re-Greet.
attentively
Roser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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289 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 18 May 2013

This hotel was included in a deal we received to watch the F1.
To start with the address of the hotel is not recognised in our sat nav which made things difficult to get there late night.
Rooms were very noisy as the town is like a mini magaluf resort with drunken people stumbling around until the early hours of the morning. Also the fact that one of the clubs is situated right outside the front made it hard to sleep with the thud of the bass all night.
Breakfast was very poor, dinner food was disgusting (prison buffet).
Room balconies look over each other.
Reception Staff were friendly but do not inform much about the hotel and do not accept card payment so we had to chase an ATM at 1am.
€10 deposit required for the tv remotes, but you will only find out after you are in the room and realise that you can not use the TV at all without the remote.
No car parking available, reception recommends the one under the park that charges €40 a day, but the one under the Bus Station (same distance) is €25 a day.
The hotel was so bad that we decided to leave one day earlier.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiSenerchia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 4 June 2013
The information to customers, must be essential. The hotel has 12 parking spaces € / day and also have places for bikes in the basement of the hotel to 6 € / day. On the buffet, they can tell you better choose what they desire no bread for toast, croissants, cookies, serve variety of sausage, coffee, juice and tea. On Google maps, the address of our hotel is accurate, find out which direction have been published in the brochure of F1, you yourself have allowed determining that it is easy to get to our hotel.
On the outside noise will forward your complaint to the authorities of Lloret.
thanks
Roser
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Travellers are raving about these Lloret de Mar hotels

wantage, Oxfordshire
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 16 October 2012

You walk into this hotel and first impressions are wow. Lots of space, nice reception, lounge area, eating area, and you can see out to the pool.
Staff are very friendly even the ones that cannot speak fluent English, you can understand them and them you. Jorge went out of his way to help us one evening when we were looking for something a bit specific.
Check in was hassle free, rooms are roomy. Nice twin beds put together. Nicely decorated room with a wooden ceiling (a first for me). Bathroom was a nice size, shower was OK, it did take ages to get warm though which was a pain. You couldn't have a bath because it was too small.
The toilet was right by the sink so you had to sit on it side saddle as such. Again this could be slightly modified to make it more comfortable.

Plenty of towels and some soap. Hairdryer was a bonus. However and I know we are in a different country it would have been nice to have a kettle and some tea bags. I need my English tea in the morning.

Big sliding doors to the balcony which was large. A bit on top of each other as you can see clearly what everyone is doing if you all decide to sit on your balconies.

You didn't seem to get the sun around the pool which would have been a big disappointment to me however the sea is 2 mins just down the road.

We sadly didn't manage to get up once for breakfast, times were 7.45 - 9.45 but in LLoret there is too much to do to go home early!

All in all YES I would definitely book this hotel again despite my tiny niggles.

Room Tip: Ask for a room at the back of the hotel, as in the morning at the front fo the hotel it is very busy...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cjbunni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 19 October 2012
Wishing you a nice day,
Thank you let us know your views on the little things to improve, we will consider. We communicate to our collaborators of care received by them. Knowing the experience of our customers, it is important for us to keep working hard and improving.
thanks
Roser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minehead, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 October 2012

first time there staff was very helpful and always happy the room was clean and tidy .we had clean towels every day while we were there and clean sheets every nother bday it was aways smelling fresh. food was always being kept topped up and was hot ,quite good for tyhe price. the pool was cleaned every day was nice and peaceful .bar staff was friendly and cheerful always there to help if you didnot understand any of the drinks,was entertainment on most nights which was good. will go again 3star going on 4 .

Room Tip: room over the pool we were in room 407 got the sun in the afternoon
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melita t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 8 October 2012
good morning,
Our daily effort, is to make our guests feel at home and visit us another time. We are gratified that you've felt this way. thank you very much for so state.
Roser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 11 September 2012

We were a party of 14 older men, we go away every year at the end of the summer somewhere where we can get cheap beer and stay out late as we have never grown up, thats why we chose Lloret and the Xaine Park hotel. The hotel is looking a bit tired now, just like us. The rooms are clean and functional but thats about it, they definately could do with a re-furb. My room was on the forth floor at the front with a reasonable balcony but others werent so lucky.The street is a little noisy but as we didnt return until the bars on the strip closed around 3am that wasnt an issue, some clubs were still open but they werent loud, though the people coming out of the clubs at 6 ish may wake you. i dont think this is a hotel for families really as the pool is tiny and always seemed to be in the shade when i saw it. it is in a good location for bars and the beach, breakfast was quite good with a selection of hot and cold food. The reception staff were extremely polite and very helpful and all of our party said it was the right hotel for a group of people just wanting a base for a few days away and a couple of beers and not intending to make use of the facilities. The price was right for us but if you want luxury this is not the hotel for you, go to a four star and pay four star prices. Lloret itself is no where near as lively as Benidorm or Magaluf and appears to be popular with the Polish. We had two nights here before heading to Barcelona. 6-7 Sep.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 14 September 2012
Lloret attracts tourists, cultural routes (museu sea jaciments arqueologics, jardins sta.clotilde, botanic gar Pinya Rosa), beaches, sporting events, cuisine, also offers a wide range of leisure between party places them to enjoy a good beer. So I must say that families are guests staying at our hotel, on the seventh floor where there are two small pools for them and there are hammocks for sunbathing for customers who wish.
We strive to make our customers feel comfortable with our services, but we nevertheless encuenta observation.
thanks
Roser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
1 of 5 bubbles Reviewed 4 September 2012

At this hotel robbed us cleaner!!!!!!!!
She stole all the our money. The staff also not helped us and were not nice.
At the hotel was loud, especially at night.
This is place not for families with children or the elderly people.
Food also was not very good.
Generally not recommended.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargaretSz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 14 September 2012
From this incident we regret address which you was concerned, tell the person you accuse, no longer with us, we proceeded to the protocol that our company has. Reception and staff responsible for cleaning, were at all times aware of this incident.
We have many customers who travel to Lloret de Mar and staying in our hotel and are happy with our services, we hope that you will one day revisit the sidelines and let this unfortunate incident and resolved and give us another chance.
thanks
Roser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castelnau-Magnoac, Midi-Pyrenees, France
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 4 September 2012

Terrible hotel for families, food was awful, lifts are very very slow. Hotel is in need of complete refurbishment.Very noisy from clubs and bars.Pool is tiny and overlooked by other hotels, hotel entertainment was awful.The pictures of this hotel are very old and it is not this nice looking.
Staff were nice

Room Tip: Don't book a room unless you are on an 18/30 lads/ girls holiday. Then it does not matter if you...
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 751AnitaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
secretlloret, Director de Relaciones con Clientes at Xaine Park Hotel, responded to this review, 7 September 2012
Good morning,
The photos are published in brochures and web pages are the reality of the hotel, also specifies where the hotel is located. We have customers that come with your family for a long time, sorry not to have fulfilled their aspectativas to the hotel. We will try to improve these points that we mentioned.
Thank you.Deshacer cambios
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Xaine Park Hotel

Property: Xaine Park Hotel
Address: Avda Just Marles 39-41, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#37 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Xaine Park Hotel 4*
Number of rooms: 187
Official Description (provided by the hotel):
Xaine Park Hotel is located in the center of Lloret, just a few meters from the main beach, the bus station and near the sports area and cultural attractions and entertainment. Wi-Fi throughout the hotel and free at the ground floor, outdoor pool, children's pools on the roof terrace and solarium for all customers. The rooms are large with balcony, private bathroom, air conditioning and satellite TV with over 100 channels. Xaine Park Hotel has a gym, hot tub, mini club and summer terrace with loungers and tables to relax with refreshments or house cocktails prepared at Cafe Bar Hotel Xaine. The buffet restaurant is noted for its variety and Mediterranean style, offering themed menus and show cooking. In the same hotel with access from the outside is the bakery and Baguettes & Bagels opened a recent food service in true American style with Mediterranean touches. The Xaine Park is close to the nightlife of Lloret, with its numerous restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Hotel Xaine Park
Xaine Park Hotel Lloret De Mar, Costa Brava, Spain

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