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“Loved the staff, but rooms and hallways need help!”

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Hotel Roger de Flor Palace
Ranked #59 of 125 Hotels in Lloret de Mar
France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved the staff, but rooms and hallways need help!”
Reviewed 30 September 2007

We found that the place needs renovations and the price for dinners and especially for breakfast was over-priced. There is no justification for 12 euros for breakfast. We went to the Orient Express for a great breakfast at a reasonable price.
The staff were helpful and when we had a problem with our vehicle we had a staf member who was extremely helpful.
The carpets need replacing and perhaps changed to tiles. There is no information about meals available or prices or any faclities and it would be helpful to have an information sheet (in various languages) in the room.
But even with these problems, the rooms were always spotlessly cleaned each day and the sheets and towels were fresh and large. The staff at the front desk were all so helpful, especially at trying to understand the Spanish/French/English mess which we would use.
In general, it could have been better, but again, it could have been a lot worse, and the view was unparelled.

Stayed September 2007
Helpful?
Thank AllanFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed 28 November 2005

Here you can see some photos


Stayed September 2004
Helpful?
19 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lloret de Mar hotels

san diego
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 September 2005

this hotel needs remodeling. the promo info is misleading. Rapid repair and replacment of furnishings is needed. Beds are worn The was a great view of the mediterranean from our room. Adjacent to our balcony was a thriving wasp nest embedded in the building, making it a menacing place to sit.
the pool and surrounding deck are lovely, the staff is amiable and charming. One can tell that in its day this place was first class. Unfortunlately now it is neglected and i wonder where the 3-4 star rating comes from. They also charge euros for a bucket of ice!!!
Spend your dollars elsewhere

Helpful?
12 Thank radli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne/Germany
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 August 2005

If you go to Lloret de Mar, you want to party. In our case it was our daughter, so we looked for shelter from the buzz at Lloret. The only choice semed to be the Roger de Flor Hotel, because it is in the City(actually above it, you walk to down steep stairs) and you have a brilliant view over the place(200m from the beach) and over the ocean.

In short, the building is terrific, but sadly the Hotel Management has decided to abstain from any service.

The rooms are 70s style and were not renovated since. You do not get bathrobes, a safe, water cooker, mineral water, internet access, a shuttle service down, tea with breakfast, any capuccino(other then have guests run the mnachine at the bar), clean glasses with breakfast etc, while you pay healthy rates.

The Hotel is run by a chain(Husa) who have obviously decided, to squeeze the facility by running it with young and inexperienced staff and only within office hours(example: the cleaning of the breakfast room starts, when the guests arrive at 8 a.m.)

Next to the facilty itself it has to be said, that the pool is well maintained and offers sufficient space.

We did not use the restaurant, but the meal looked tempting.

So, anyone who wants to go to Lloret (or has to, as in our case)may choose the Roger de Flor because of it's wonderful Hardware. Be prepared for substantial weaknesses on the software though. Obviously the best days of this Hotel have passed and we could not detect any sign of willingness to change that.

Helpful?
15 Thank CGKRIX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Roger de Flor Palace

Property: Hotel Roger de Flor Palace
Address: Turo de l'Estelat s/n, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#34 Luxury Hotel in Lloret de Mar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Roger de Flor Palace 4*
Number of rooms: 92
Official Description (provided by the hotel):
Hacienda-style Hotel surrounded by woods, overlooking sea from a beautiful park atop a small hill. ... more   less 
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Also Known As:
Fairfield Inn Lloret De Mar
Hotel Roger De Flor Palace Lloret De Mar, Costa Brava, Spain

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