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Guitart Rosa
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Reviews (299)
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All reviewsswimming pool viewan updateyoung peoplebooked this hotelhalf boardbreakfast and dinnerthe main stripmeatspain
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Reviewed 1 September 2013

Stayed here with a school trip and really braced myself for the worst after reading a few reviews. Honestly was quite pleasantly surprised when we arrived because it wasn't that bad at all. Staff however were rude and did not look too happy to be there. The breakfast and dinner was awful I would not recommend eating there. The dinner was mostly pasta and some dodgy looking meat that I avoided. However, the location was great and was right on a main street and was close to the beach.was quite noisy at night times but I guess that's what you get for staying in a hotel right near a strip. The room was small and very cramped and the bathroom was not clean. Overall I recommend for groups looking for a cheap holiday but not for family's or people looking for something a bit more luxurious.

  • Stayed: July 2013, travelled with friends
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1  Thank travelerC16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We booked this hotel as allocation on arrival through Easyjet for £479 each, which in August (21st - 28th) is not bad at all including flights and transfers and All Inclusive.
Once the hotel was allocated, we where quite concerned especially with many bad reviews on Trip Advisor.

The hotel was overall very nice and clean. The staff who we spoke to where, without exception, very friendly especially in the dining room and the bar. The rooms where fine for us, not massive, but not at all too small. We had a balcony overlooking the pool, which was nice to sit on in the morning. Every day, the rooms where cleaned, beds made and fresh towels replaced.
The dining room offered some very good food. It might not be to everyones taste, but there did seem to be quite a large selection at all times.
David and Manuel in the bar, where very friendly and always welcoming. The only beer was San Miguel in the all inclusive, but that was fine. A large stock of spirits was available.

Basically, we got probably more than we paid for. Nice hotel, easy access to shops, beach and clubs.

The only downside, was after a school party of Italian school kids checked in after the second day. The noise was incredible at night. Can't really blame the hotel for this and the teachers should have controlled them better. Although the walls did seem to be quite thin and kept out no noise at all.

Overall, I enjoyed it and would recommend it

Room Tip: The balcony rooms overlooking the pool are very nice, but can be very noisy at night if the hotel has school parties in.
  • Stayed: August 2013, travelled with friends
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4  Thank TheGnomeAtHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuitartHotels01, Guest Relations Manager at Guitart Rosa, responded to this reviewResponded 16 October 2013

Dear Sir/Madam,
It's a pleasure to receive your review. We are glad that your stay have been so positive and we hope to see you again very soon.
Best regards,
Guitart Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2013

I am french, I choose the hotel on situation / city and price and was very surpirsed : The hotel is really great, well situated, clean and nice.
I thank every person wrking there because they make you feel as you would be member of a "family" the Boss is an energic and nice woman, and all the people at the reception are really sweet and nice. I didn't plan to go back to this city, but after my stay, i wish i could find back this family atmosphere

  • Stayed: June 2013, travelled solo
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2  Thank delrieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuitartHotels01, Guest Relations Manager at Guitart Rosa, responded to this reviewResponded 16 October 2013

Dear Sir/Madam,
It's a pleasure to receive your review. We are glad that your stay have been so positive and we hope to see you again very soon.
Best regards,
Guitart Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

It's a really nice resort with nice rooms which seemed a little small to me. The upside is that you get a nice balcony and the room has a tv.
I really don't have anything bad to say about this hotel. The only thing was that the food was cold at night.

  • Stayed: May 2013, travelled with friends
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4  Thank Jordy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2013

We booked a stay in this Hotel in Mid November 2012 to go to the F1 Spanish Grand Prix and specifically requested a Small suite with a/c and Pool View not on the ground floor. On arrival we were given a room at the rear of the old part of the building with a balcomy looking over roof tops/satellite dishes to the hills above Lloret.

Whist the room was clean and the bathroom actually had a had a bath with a shower above there was no a/c; fortunately due to the very poor weather and cold temperatures during the week this was not an issue. The furniture in the rooms is appalling bits of tatty chipboard covered in fake veneer that looked like it had come from a jumble sale, the wooden doors to the balcomy were rotten and falling apart.

The carperts in the corridors were filthy and thread bare and the two lifts in the older building were postively ancient. The furniture in the Reception area is filthy and should be burnt as soon as possible.

The next shock was the restaurant a lovely looking room with crisp white table cloths and well spaced tables. The head waiter/ drinks server was very welcoming and quickly produced a chilled bottle of White House wine for the sum of 4.50 Euros, a bottle available in a local super market for 2.00 euros as we later found out.

There were 2 waitresses also in the restuarant who apart from the first night when one advised it was "self servi" who never said a word to anyone, let alone smiled, the whole week.

The food was extremely badly cooked and mostly cold for some undefineable reason the food service area hotplate is never hot so food brought from the kitchaen goes cold extremley quickly; we discovered why there was a Microwave in the middle of the room.

The Hotel Chef, and I use the term loosely, seems to be incapable of putting a menu together for dinner meals were meats and fish are actually complimented with appropriate varieties of vegatables and potato choices. The second evening there was nice roast sliced beef in gravy but no boiled or roasted or even sauted potatoes but chips and not a vegatable in sight apart from some palm hearts.

The breakfast was the usual offering you would expect in a spanish hotel selection of cold meats, cheeses, crosiants. The bacon and sausages were of good quality but unfortunately the bacon was almost always nearly raw and for some strange reason they boiled the sausages instead of grilling or frying them the baked beans were always cold as was the rest of the food, hence the microwave being extensively used. The fried eggs were either totally frazzled to crisp brown with hard yolks or under cooked and what ever variety appearedc were always swimming in oil, there was never a choice of boiled or scrambled eggs on offer.

The bar was also a nice room but the drink prices are ridiculous perhaps someone good explain why a bottle of wine that costs 4.50 euros in the Hotel restaurant costs 9.00 euros for the same bottle in the bar.

Fortunately there are plenty of nice cheaper priced bars and inexpensive restaurants in Lloret so we were able to eat decent food and have good drinks in the evenings outside of the hotel.

The best thing they could do with this hotal is demolish it and rebuild it or gut it and totally refurbish it top to bottom.

Yes I know this is a 3 Star Hotel but if you look around Lloret there are lots of 3 Star Hotels many of which have comparable pricing but are far better and actually serve good food.

We met a couple who have been going to Lloret for 30 years and they laughed when we told them were we were staying they advised they stayed there once some years ago and it was bad then and has just got worse. They very kindly gave us some pointers on 3 Star Hotels to stay in in Lloret that knock spots of the Guitart Rosa and we will follow there advice when we go back to Lloret next year.

Room Tip: Go to another Hotel
  • Stayed: May 2013, travelled as a couple
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2  Thank PLW51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuitartHotels01, Guest Relations Manager at Guitart Rosa, responded to this reviewResponded 20 May 2013

Dear Sir, Madame,
We are sorry that your stay didn't correspond completely to your expectations, however we'd like to comment on the fact that all rooms booked by your agency were Standard ones. You had a possibility to ask for an upgrate to a suite room at reception of our hotel. We do also have 5 * hotel within our Hotel Chain for your next stay to be more comfortable.
Best regards,
Guitart Hotels

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