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“Excellent!”

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Alegria Plaza Paris
Ranked #14 of 125 Hotels in Lloret de Mar
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent!”
Reviewed 13 September 2013

I went to Lloret de Mar on a lads holiday with 2 other people of the same age (18). The hotel cleaning employees were excellent; everyday they came around 11am to clean the room. You are given the option to have clean bed sheets, in which case you have to put a piece of card on your bed. The reception was very well run, with around 5 or 6 employees each taking shifts. Each receptionist was pleasant and very eager to help with any enquiries or questions. Even though we gave one woman receptionist our room key on around 15 different occasions, she still managed to stay upbeat and smile! There was only one receptionist which didn't speak English; however he was still a very helpful man, by giving us directions to the local bus stop. The swimming pool is reasonably good, however it is often cold, but with a beach five minutes walk away it is hardly a problem. Furthermore the restaurant in the hotel was fantastic, with a wide range of food available, for 10 Euros entry it is a good deal.
The location of the hotel is perfect with respect to the local area and surroundings. The main beach in Lloret de Mar is around 5 minutes walk away, with plenty of opportunities to shop whilst walking. The hotel is very useful if you are looking to go to the beach everyday, or meeting people. Furthermore the local area is mainly peaceful, although many locals seem to ride mopeds, which can make a loud noise!
Overall the hotel was fantastic and me and my friends thoroughly enjoyed the service, would definitely recommend this hotel to any holiday makers!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
7 Thank HarrisonJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2013

This hotel was pretty much good! I like that, in this hotel was many of personal was speaking several languages. What was unbelievable, one girl in restaurant, was talking in 3 languages, with us she spoken in Russian, with others Germany and many of them in English. She was kind and all the time smile, in morning her warm smile and kind good morning was that what we need. I think she could be something more in this hotel, because, she is that person who we always remember, not personal who was in reception, but her. She got future in this business. And yes her name was Laima. This hotel can be proud of workers like her, she is brilliant, yes she need learn some things and then she will be excellent. Everybody who will go to this hotel required get to know her.
This hotel was one of best hotels where we ever been.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Olga F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dromore, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 September 2013

just back after a short break flew into girona and had a pre booked taxi transfer for the 3 of us. driverwaiting for us and at hotel front door in 25mins. buses take 45 min to 2hrs and leave you on the main road in most cases as the side streets are too smallfor buses. Nice reception and pleasant staff, shown to the resturant for lunch as room was not ready, no big deal. we went all inclusive and in general the food is pretty good.
Good points
very clean
most of the staff
proper glasses instead of plastic unless round by the pool (understandable) for all customers
good choice of drinks
no queues at the bar, very few drinking??

Bad points
small rooms
noisy corridors at night as the young ones come back 4am onwards
bar in hotel closes before 1130pm and you have to leave the area. ie go to your room or go out of the hotel altogether

if you want to party and expect a lively hotel avoid, however plenty of bars in lloret selling cheap drink.wide range of nationaliltys

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Sandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lichfield, United Kingdom
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 30 August 2013

My husband and I have always prided ourselves on not being holiday snobs, but after 5 nights at the plaza Paris I think we must be! I was really torn about whether to give it 2/5 or 3/5, but I can't in good conscience give it a 3, as it was nowhere near as good as the Portugal hotel I reviewed on here that I gave a 3, and ultimately because I felt thankful to be coming home, and annoyed that I had wasted money and leave in staying here (just home yesterday),

The dining area, reception and poolside are all modern, and the poolside is very relaxed and quiet. The jacuzzis are meant to be adult only (signs everywhere), but this is not enforced and people even had their babies in rubber seats in there! The pool bar wasn't opened during our stay which means you have to keep putting clothes over your bikini to go to the inside bar, or the bar man won't serve you. The best part was not needing to get up early to reserve loungers. We dropped our towels off on the way to breakfast at 9am ( no towels allowed in dining room) and always got a good spot. That said there aren't many loungers so do be prepared not to get one.

Other than the nice pool area, I cannot believe this hotel is 4*! The rooms are small and dated, we were in a room by the stairwell on 2nd floor, overlooking Plaça Paris, which is incredibly noisy with shrieking, motor bikes and groups of loud youngsters at night. Get a pool view room. The room had no mirror at all, meaning you had share the bathroom for getting ready when doing makeup etc. The doors to the stairwell remain open, and the bedroom doors are paper thin, meaning you can hear everyone traipsing up and down the stairs. The walls are thin enough to clearly hear the people in the room next door talking. This was a major issue for us. The hotel takes bookings from ijam which is a young people's holiday club. This meant we didn't get a single night of uninterrupted sleep:

1st night awakened by a group of boys shouting in the corridor (sounded like an argument) - 3 am
2nd night our neighbours returned (2 teen girls) at 5.20 am and spent 35 minutes screaming, laughing, shouting off balcony, moving furniture, despite several people from off the corridor banging on their door and telling them to be quiet.
3rd night- 4.20 am girl returns back having forgotten her key and shouts and knocks on door for ten mins until another guest advises her to sleep on the beach!
4th night- 4am - boys shouting up and down stairwell
5th night- 2am boys having loud conversation in corridor.

Needless to say we did not feel rested when we left the hotel, and feel that the amount of noise the hotel allows is unacceptable to their paying guests that need a rest! I would have complained, but the staff's English is incredibly weak. When I asked for my passport back I got the wifi code :-0

Safe in room €20 per week, fridge the same. When you have to cough up €50 on arrival ( deposit too) I think that is a sign the hotel is not 4*!

We found the bar prices very reasonable for a hotel. Pint €3, glass wine €2 and burger €3.5. The bar food is not consistent though so if you have a burger one day, the next one you order won't necessarily be the same!

The breakfast choice was good, continental, eggs, bacon, bread, cereal. There is cava- if you're lucky! They bring one bottle out and don't replace for at least 30 mins. Listen for the cork! We got a glass 2/4 mornings.
Tea is fine if you're not a fussy eater. The drinks service is slow though, and both nights we stayed and ate at the hotel we had finished our mains before our drinks order was taken! We went to the ritz (2 min) walk for food or a drink most days- reasonably priced, and good food (bottle house wine €6, pizza €7, toastie €3). Would recommend if you're not keen on what the hotel offers. The hotel accepts shorts and denim in the dining room, so you won't need long trousers for men.

Finally, as mentioned in a previous review, on occasion the hotel stinks of dog poo. So our very first impression of the hotel was that we got fleeced and it smelt really bad!! This is the only hotel I have ever stayed in that I would say irrefutably I would never stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deb_jay2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miriam C, Director de Relaciones con Clientes at Alegria Plaza Paris, responded to this review, 31 August 2013
Dear Ms Deb_jay2007,

We would like to thank you for taking your time to write a review and share your opinion with us and the Tripadvisor community. We value our Guests´ opinions and regret when their expectations are not met. We are surprised by most of your comments about the location, since the hotel is situated in the city center of Lloret de Mar and we regret that the rooms were not up to your expectations, as we did not receive any inquiries from your booking.

Our staff is fluent in 7 different languages, and we are very sorry to read that you had communication troubles. Regarding your sleep, we understand your disappointment and we do apologize about it. We have a 24h concierge service, so when any happenings they are always available to assist our Guests.

We are very sorry to read that your stay with us did not meet your expectations. And we regret that you did not share your opinion with us at the hotel before, so we could have given you the appropriate care and assistance.

We hope to welcome you back, allowing us the opportunity to show the level of service you deserve.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 August 2013

Having dropped several guests at other hotels during transfer from the Airport we were relieved to see our Hotel (not chavtastic at all!).
That said, the 'From2' transfer 'dumped' (!) us 3 blocks from the Hotel with minimal instructions in English to head this way then that too find it - bit surprised as would have expected a door to door transfer as that's what we paid for - but the roads were so small you would not have got a coach down them ... what about a minibus or a taxi then From2 ?!?!
Paris Plaza is a bijou, boutique style (well, public areas anyway) spa hotel, suitable for us 2 40 something ladies. For the 1st couple of days we were the only English there (hotel is frequented mostly by French, Germans & Eastern Europeans) and we had no issues with this. The sunbathing terraces & pool are small but were adequate for our needs (we just wanted to chill in the sun for a couple of days) - sunbeds comfy (and free) with plenty of shade if required in what is essentially a courtyard. The 10 min walk from the hotel to the beachfront was lovely (mainly through the old part of town through the shopping area) and we found some nice/reasonable restaurants to eat at of an evening. Breakfast at the hotel was plentiful (even though the eggs were cold on our 1st day and the 'bacon' a tad under cooked for our tastes, but we tucked into the continental style buffet - you can even have a glass of Cava should you wish ! Can recommend the Sangria Cava if you fancy a cocktail - drinks were reasonably priced we thought and bar staff friendly. In fact nothing was any trouble, if you asked, just a shame that sometimes the service didn't come as a given ...
The bedrooms may be a tad tired (in need of an update maybe) but again adequate - comfy beds with nice en-suites, plenty of hot water, towels replaced every day if required. Free toiletries in the room too.
Didn't actually try any treatments in the Spa, but it looked nice and the prices seemed reasonable. Didnt experience any (evening) entertainment, but didn't miss it !

Quick tip - save room in your luggage, don't take a towel, they are provide for the pool area, just take it back every night to avoid being charged.
Ask for a room overlooking the pool area - very quiet and nicer outlook than the street.

All in all would go back to this hotel in this resort as a great location and gave us what we needed - a nice short break !

Room Tip: Request a room that overlooks the pool area - well you dont want to look at a road/apartments (even...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NikkiG1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Warszawa, Poland
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 July 2013

The hotel is marvellous :-) Not big, cosy and elegant. On a quiet squere, not far from the beach (you can visit the town during the walk to the beach), close to the bus station.
We spent there 2 weeks. The first week we were the only polish guests, the rest were Frenchmen and Russians.
Staff was very helpful and polite, always smiling, spoke foreign languages . Our room and bathroom were really clean, with pool view (and on the other townhouses). The only shortcoming: there was no fridge in a standard room...
So, if you don't need a hotel with a view of the sea and you prefer stay in a centre of a small, nice town, choose Plaza Paris - you won't regret :-)
Best regards, Kinga from Poland :-)

  • Stayed August 2012, travelled with friends
    • Value
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Helpful?
5 Thank KingaPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miriam C, Director de Relaciones con Clientes at Alegria Plaza Paris, responded to this review, 17 August 2013
Dear Kinga Lubwa,

Thank you for giving us your feedback about your stay at the FERGUS Style Plaza Paris & SPA.
We will make sure our team receives your compliments and motivates them to keep in the same track! Also, we have made up the shortcoming you mentioned, and all our rooms are provided with fridges now.

Looking forward to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2013

Went on the 8th of june, fantastic holiday. This is the 4th time we have been to this hotel. It was taken over last year by fergus hotels, they have made some changes and we think they are for the better. The foodwas lovely, all the staff were were very friendly and helpful. We have all ready booked for next year, we go with siesta, we have been promised the same room as last year.
Tony and lilian

  • Stayed June 2013, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lilian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miriam C, Director de Relaciones con Clientes at Alegria Plaza Paris, responded to this review, 17 August 2013
Dear Lilian and Tony,

Thank you for visiting FERGUS Style Plaza Paris & SPA again and leaving your opinion about your stay. We already passed your nice comments to our TEAM, and I am very sure it will encourage them to continue improving!

Our reception talents will take into account your wishes!

Looking forward to welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alegria Plaza Paris

Property: Alegria Plaza Paris
Address: C/ Placa Paris, 5, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Lloret de Mar
#12 Luxury Hotel in Lloret de Mar
#12 Best Value Hotel in Lloret de Mar
#19 Family Hotel in Lloret de Mar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Alegria Plaza Paris 4*
Number of rooms: 146
Official Description (provided by the hotel):
The FERGUS Style Plaza Paris SPA is an exclusive hotel with spa located in Lloret de Mar, close at hand from the beach and with special services for couples, families and friends. It is a place to enjoy the calmness of the de Mediterranean and the beauty of Costa Brava. Take pleasure in a personalized attention and first class facilities especially designed for your wellness: outdoor Jacuzzi, solarium terrace, gym with views to the gardens and a marvelous spa with sensation shower, footbath, saunas, professional massage room and personalized treatments. Everything only 300 meters away from one of the best beaches in Lloret de Mar. Recognized for its spacious bedrooms and the good cuisine of its buffet restaurant, the FERGUS Style Plaza Paris SPA invites you to make the most of all the advantages of a hotel with free wifi in Lloret de Mar, especially designed for you rest and you children's enjoyment. Discover in the FERGUS Style Plaza Paris SPA a complete hotel with spa in Lloret de Mar ... more   less 
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Also Known As:
Placa Paris Hotel Lloret De Mar
Alegria Plaza Paris Lloret De Mar, Costa Brava, Spain

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