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“Great Hotel”
Review of Hotel Surf Mar

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Hotel Surf Mar
Ranked #37 of 124 Hotels in Lloret de Mar
Reviewed 11 July 2014

We read the reviews and were concerned!!! But it was a great stay, helpful and friendly reception, Bar staff chatty and great with our 5 year old, making shapes with straws! The pool/gardens were spotless. So close to the beach which is nice and quiet. Food is fab and cooked fresh all day!!! Rooms are basic but ever thig you need, tv is small but your in spain on holiday! I cant fault it will be back.

  • Stayed: April 2014, travelled with family
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3  Thank H0telgirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSalcedo, Commercial Dept. at Hotel Surf Mar, responded to this reviewResponded 17 July 2014

Dear guest,

Thank you for your review. We are happy to hear you enjoyed your stay with us and we hope to see you again.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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84 - 90 of 511 reviews

Reviewed 12 May 2014

Excellent location compensates all disadvantages of the hotel.
Nice staff, good outdoor facilities, nice garden with swimming pools and excellent beach just in 2 minutes walking distance from hotel.
The only problem is the permanent smell from restaurant that spreads around all building.
however, quality and choice of food is very good.

Room Tip: Rooms on the second floor are renovated couple of years ago. Quality of others is bad, so strongly r...
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  • Stayed: July 2013, travelled with family
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2  Thank AGarik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSalcedo, Commercial Dept. at Hotel Surf Mar, responded to this reviewResponded 22 May 2014

Dear guest,

Thank you for your comment. We take it on board and try to solve the smell problem.

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

After all the bad reviews we feared the worst.We had paid upfront for all Inclusive.We brought extra money to eat out because the food was going to be terrible.We arrived last Sunday our first meal was chicken the best we have tasted In a long time.If you can afford pay extra for the front facing rooms It's 84€ per week but we'll worth It.In October the sun rises over the hill at 8.45 and It stays on the balcony until 6pm at this time of year It's not overpowering.Bring your drinks up from the bar sorted.The all Inclusive Is well worth the money a pint of larger Is €2.80.Very family friendly with playground In the dining room and outside.The bottom line the food Is very good great soup nice salad reasonable choice of main meal and really nice sweets.Its almost as If the other reviews have been written by the hotels rivals.I don't understand It at all.Wi-fi In your room for 3 days €10 gives you chance to download newspapers & films onto your IPad It's very fast no problem.The weather was great ladies might need a cardigan at night.we originally booked for 10 days but we received a letter that It was closing for the season so had to to with 7 days.It may be entirely different In mid summer and the moaners might have a point but In October no problem.

Stayed: October 2013, travelled as a couple
4  Thank ChrisTfur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Went as part of a large group on a Stag do so will only comment on my own personal experience. Had read the reviews prior to going so my expectations were not high. The hotel, facilities and location suited our needs but if I was travelling as a couple, taking my other half on a break away, I wouldn't be impressed. Keeping in mind that this is a 4 star hotel, our room was very dated with old broken furniture and fixings. The TV was ancient and missing it's remote control. The balcony door was broken so could not be locked, with the handle falling off too. There was also blood, yes blood, smeared over the bedroom wall. Clearly not cleaned from the previous guests and whatever they had been up to!! The food was on a par with a school canteen. Breakfast was the best meal of the day as you can't get cereal or toast wrong. The all inclusive drinks were OK. Beer was reasonable but stay away from the cocktails! Staff were generally friendly, especially the reception and restaurant staff who I must say went out of their way to accommodate us. The public areas around the hotel were kept clean, as was the pool. All in all, as I was travelling as part of a stag party, I wasn't that fussed what the accommodation was like and was prepared to put up with whatever, but if visiting in different circumstances, then I wouldn't have been impressed.

  • Stayed: October 2013, travelled with friends
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2  Thank roscotrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Just stayed with a large group of friends for a long weekend, The hotel to be completely fair, is definitely one of the better looking ones in the area, The Reception staff were friendly enough but my goodness the staff in the restaurant were so rude and miserable! They weren't happy wherever we sat and you could tell they were having a jolly good moan about us!!
The bar staff were a touch frosty to begin with but got better, Rooms were ok clean enough although if you turn the cold tap on to much the shower head turns into a possessed serpent by shooting out of the shower holder! The food wasn't really much to write home about and there was some sort of grey paella looking stuff that looked awful!! The pizza's were nice and there was always a selection of crisps and things in the bar area, I didn't get in the pool but it looked clean. It is very much a German orientated hotel so you do feel a bit like a total outsider. Do yourselves a favour and cheer up with your guest's Surf Mar!!!

Room Tip: room 354 has a poor view
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  • Stayed: October 2013, travelled with friends
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1  Thank frindabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

have just been on holiday in lloret de mar staying at the surf mar hotel.
hotel clean, staff friendly, reception staff really helpful, bar staff lovely, but the food leaves a lot to be desired.
Same food nearly every night, think if they do chips that will please the british, but nothing to go with them, everything cooked in strange sauces, that taste vile. We lived on salad every day.
Fish grilled in the restaurant which leaves nasty smell.
If you really like your food avoid this hotel at all costs, it ruined our holiday.
needless to say we will not be returning.Location ok for beach but town of lloret de mar is 20mins walk away.

  • Stayed: September 2013, travelled as a couple
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2  Thank 535disgruntled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

Great hotel but the food is very poor. Room was cleaned everyday and beds and towels changed daily too. We upgraded to all inclusive but the bar staff are not so attentive once you have upgraded as they don't get tips from all inclusive residents. Would not go there again unless they significantly modified their menu.

Room Tip: Choose the pool view rooms (even numbers) and you will get the sun on your balcony all day.
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  • Stayed: August 2013, travelled with family
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2  Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Surf Mar

Address: C/ Ramon Casas 9, 17310 Lloret de Mar, Spain
Region: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 On the Beach Hotel in Lloret de Mar
#30 Luxury Hotel in Lloret de Mar
Price Range: £42 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Surf Mar 4*
Number of rooms: 214
Official Description (provided by the hotel):
Surf Mar Hotel, certificated as a Family Holiday Hotel, is on Fenals Beach, a quiet area 1 km from lively Lloret but with all the services around the hotel: restaurants, shops, supermarkets and bus stop. Very good connections to the airports and big cities like Girona and Barcelona. The hotel has 212 spacious rooms with a private balcony facing either the Mediterranean Sea, garden or pool. All equipped with private bathroom, air conditioning, satellite TV, telephone and WiFi. Extra bed for adult or children available on request. There are two suites with hydro massage shower and jacuzzi overlooking the sea. The large restaurant offers a buffet and show cooking service. The Surf-Mar Hotel also offers private parking and sport facilities: tennis court, table tennis and mini golf. The hotel has a pleasant garden with a children’s play area, miniclub available for kids in the summer, as well as a game room with billiards. All you need to enjoy your holidays! ... more   less 
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Also Known As:
Hotel Surf Mar Lloret De Mar, Costa Brava, Spain

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