I came here on a girls holiday in August 2013. We were very pleased with the appartments for what we paid, they were spacious and had lovely views of the sea, unfortunately the staff were incredibly rude and uncooperative. There was a 150€ deposit to be paid for each room upon arrival which was not mentioned during any stage of the booking, also some sort of tax had to be paid ontop of this however when I tired to query this the staff member could not understand me and so I couldn't figure out what this was for, in the end me and my friends just paid it because of the language barrior. We were given a list of items that were in each appartment and a cost for how much each item would cost if we were to lose or damage them, when arriving in our rooms we discovered all of us were already missing many of these and so we had to keep reporting these to the staff so that we wouldn't be charged for their loss. The man who we dealt with us upon check in was very rude and unhelpful when I asked to speak to a manager or someone who could speak English he just shrugged his shoulders. The hotel is situated in reasonable distance to the beach and the bars however this does include a rather steep hill which became a pain when trying to carry our food shopping back up to the hotel. I wouldn't reccomend staying here if you are looking to party hard because me and my friends were told to be quiet at 10pm one evening when we were drinking on the balcony, I would say that we are quite a tame group of friends and not rowdy at all but felt as if that's how they treated us. The pool is incredibly small so me and my friends only went in it on one occasion during our weeks stay. The only attractive feature of this hotel is that the rooms were perfect for us as they were very spacious and we loved the balconies, however I would not stay here again as the staff were incredibly rude and unwelcoming, possibly because we were a group of 18 year old girls and they assumed we would be trouble, however this was an unfair judgement.
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- Also Known As:
- Melrose Place Hotel Lloret De Mar
- Apartments AR Melrose Place Lloret De Mar, Costa Brava, Spain