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“Good location for the price”
3 of 5 bubbles Review of Bay Air Motel

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Bay Air Motel
Ranked #1 of 3 Hotels in Cleveland
Certificate of Excellence
Biloela, Australia
Level Contributor
227 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
“Good location for the price”
Reviewed 2 June 2013

Stayed for one night in May 2013. Located on the road where you catch the ferry to Stradbroke Island. Also just a short drive to the shops and restaurants and railway station. Also a short walk to a good massage place (Zest) a Chinese restaurant and a coffee shop.
Reception friendly and efficient.

Motel has 3 floors, no lifts - so if you have mobility issues or cannot carry your suitcase, then this may not be the place for you.

Onsite parking was good.

Room was average - flat screen tv, air con, small fridge. No wardrobe but a rack attached to the wall that you could hang things on.

Decent sized bathroom with enough room on the vanity to put toiletries.

$109 for one person. I thought it was good value and would stay here again.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Qldgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
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    12
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2013

An okay place to stay, management were more than accommodating, nothing was to much trouble. If you needed fresh towels they were there. There is an RSL located just a minutes walk and do excellent food, certainly will stay again if we Re working in the area.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mrt1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2013

What a service we received from the managers at this place Extremely personable, caring very helpful and mum and daughter felt safe checking in. The RSL is over the road and this motel even manages to score member discounts on meals for us. Aussies will know what I mean when I say Bloody Good Motel with Bloody gooooooood Service. I will definately be back. ps clean and my daughter who is 7 even commented on staff and room and how nice it is.
Its worth it. just book the room u won't be sorry one bit. Cheap so u can spend more shopping. I love it........

Room Tip: I had room 8 not a complaint in sight. Love it
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank AbsoluteTam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review, 5 August 2013
Thank you Tam for your review and feedback, it is great to see that all our staff efforts don't go unnoticed. We look forward to having you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gove, Australia
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 March 2013

This is a fantastic place to stay. The managers are friendly and VERY helpful. They picked us up from the train station and dropped us into town. Its a quiet, clean and comfortable motel. It out does itself espicially for the money. Definately recommend anyone to stay here.

Room Tip: Its 3 storeys so it caters for all types. What i loved about it was that the managers accomadated ou...
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank 267paula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caloundra, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 February 2013

the rooms are old and dated and in urgent need of some updating. Stayed for 4 nights with work. The reception staff were very friendly and helpful. Very quiet and a sparkling pool to swim in. Housekeeping need to pick up their act as the carpet was never vacuumed during my four night stay.

Close to center of Cleveland and the Lighthouse Restaurant and bay side. Cheap internet was good. Motel does not have undercover parking for guests so cars are exposed to the vicious Brisbane summer storms.

Overall I would find another place to stay for my next visit.

  • Stayed January 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank WE_R_OFF_and_RACING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 November 2012

We stayed here in October for a few nights. Yes the motel is old, but it has large clean airconditioned rooms, comfy beds and a resonable rate. The reception was wonderful, lovely country people. We were attending a wedding at the Lighthouse and they offered a lift to the venue. Walking distance into the shopping precident for meals and a stroll.Rooms are cleaned daily, which was a surprise.

Room Tip: ground floor if you don't like narrow steps, there are three floors and no lift
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank LindyLoo62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 November 2012

There is a reason why there is always rooms available at this motel. Beds were old and well past its used by date. Furniture in the rooms were the same. This place is very run down with the service to match. Once checked in we were advised that only towels would be replaced if its put outside. No house keeping services available during your stay. No changing of bed linens etc. For $/night, you are better off staying closer to town in a better motel or go into Brisbane city for a few more dollars extra. Definitely not a 3.5 star property. Additionally, some of the management staff needs training on how to interact and treat guests.
One good point is cheap internet for $2 for 24 hours.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank koro25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bay Air Motel

Property: Bay Air Motel
Address: Bay Motel 218 Middle St, Cleveland, Redland City, Queensland 4163, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Redland City > Cleveland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bay Air Motel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Bay Air Motel features 18 non-smoking rooms and suites. The 3.5 star motel offers a swimming pool, free wireless internet, Foxtel, free to air TV, cooked / continental breakfast, laundry, dry cleaning service, STD/ISD telephone, on site parking, free shuttle to train station. ... more   less 
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