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Pacific Resort Motel
Ranked #2 of 3 Cleveland B&B and Inns
Tauranga, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“DATED”
Reviewed 24 June 2014

Reception smelt damp and musty the whole time we were there.We had friends staying who like us were put off by this prior to checking in.We went for the more expensive room , it would have been flash in the 80's but after 30 years - you have to invest in new furniture.Please start with beds, would e to be the hardest most uncomfortable bed I have slept in.it was too hard to sit on.
Pleased we only booked for 2 nights .Guests don't mind old but it's got to be clean and comfortable.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBrownie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
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    27
    14
    15
See reviews for
30
32
5
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Sydney
Level Contributor
466 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed 22 June 2014

This venue is one of only a few places to stay in the Cleveland area south of Brisbane. The title "Resort" is a bit of a misnomer. It really is more of a very plain average Motel with old fittings, all very worn and tired. Rooms are of generous size and the bed reasonably comfortable. The bathroom also was generous in size; the shower had received some modifications via an amateur handyman but did work. The reception staff member was very helpful but they are light on with staff, although there is a bar area it seemed not to be open. There is no food available and a number of local cafés are recommended for breakfast, as there is no room service. There is a swimming pool in the car park and access to your room after around 8pm is via a circuitous back door. There is a certain lack of ambience, don't expect any luxury here but then again the prices are modest and in essence one gets what you pay for. If you have to visit the Cleveland-Raby Bay Area for business or visiting friends this is ok for 1-2 nights but don't book the family for a holiday at the "Resort", you will be sadly disappointed.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilthetravellerXI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
178 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 2 January 2014

Lets be very fair - this is a motel, it is in a relatively sleepy beach side suburb of Brisbane and there is very little more here than retirees and a lighthouse - you are NOT on the Gold Coast and this is far from being a bustling beach holiday destination. Anyone expecting anything but a standard suburban 'motel' should be looking elsewhere. My rating of 3 is trying to be honest as it is an fair motel, it not an International hotel, but it is certainly not bad for what and where it is. For a stay of a few nights it is more than acceptable and I would have no hesitation in returning. If you are planning to stay longer you might also consider searching out serviced apartment in the area.

So for an overall review -

Pros
Pleasant and helpful staff - the one we met at least :)
Very close to everything in Cleveland - shops etc (walking distance)
Very close to the marina
Rooms were an ok size and generally seemed clean
Accommodated most of our requests (like extra bed for 5 year old)

Cons
Asked for full payment upfront
No breakfast available
Generally felt a little tired
Housekeeping could be better, daily cleans seemed a little rushed
Pool is in the car park area (not really one to lounge around)
After hours entrance was through car park, seemed safe enough but be cautious
Although there was a bar it was not open every day

Hints
There is no room service and in room facilities are very basic so plan ahead with snacks and drinks and plan on eating out or home delivery for meals.

Room Tip: After hours you need to take stairs to upper level rooms from car park, so if this will be problemat...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheWiseTraveller_RB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
117 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 28 December 2013

I stayed here when stranded by the floods, and found it huge, full of other flood victims unable to go home because of the rain. The huge empty foyer has a bar at one end and a white grand piano, which I played, at the other end. The rooms are huge and comfortable. The pool was at the side and a pleasant place to sit and relax in. The rooms had balconies, with a view and this was pleasant.
Staff are friendly and helpful....I enjoyed my stay there and planned to return when I get stranded at the mainland.
This area is limited in accommodation, so finding this haven was wonderful.

Room Tip: The rooms with balconies are nice, and they are also away from the main area which is quiet.
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ladymaggic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macleay Island, Australia
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 December 2013

This is an affordable place to stay if you don't need all the bells and whistles. The rooms were very average but clean. We had a large room with a silly desk and chair to try and fill the room. It was so big it should have been in an office. The light fittings on the wall were broken and out dated with carpet squares on the floor. The bathroom was good with large shower and also very clean. I think they have tried to upgrade the rooms but not much thought has gone into it. No breakfast was a bummer. The pool and grounds were nicely kept and parking secure. Overall, you get what you pay for. I would stay there again if the need arose.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annie4jewells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryborough, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2013

Stayed this time last year - Rooms have been updated since than which was nice - staff were very helpful again & rooms very clean as usual - There was no breakfast However they have a set up with the coffee club next door that got us a free coffee with our meal ... Look forward to next years stay

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flora J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2013 via mobile

Was concerned after reading some reviews online but was pleasantly surprised Very Affordable Accommodation Close to shops & Harbour for dinner rooms are great size very clean & staff friendly will stay again!

Stayed June 2013
Helpful?
2 Thank ssara94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Resort Motel

Property: Pacific Resort Motel
Address: Pacific Resort 128 Middle St, Cleveland, Redland City, Queensland 4163, Australia
Region: Australia > Queensland > Brisbane Region > Redland City > Cleveland
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pacific Resort Motel 3*
Number of rooms: 39
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