We arrived to the main reception to register and make a payment but to my surprise the manager Sue was so rude and even asked me to go out of the office. I was sorting out the booking with my friend thru the phone but impatiently she rudely asked me to go out of her office. She screamed and shouted at me. I can't imagine what kind of manager is she, to treat the customers rudely.I was trying to explain to her but she even told me to leave his office and crumpled my registration papers in front of me. How rude is that...I wouldn't recommend this place to anyone so no one else will be treated badly. Dallas even approached us regarding what happened and like Sue he was also rude and sided her.If I were you don't waste your money and time to come to this place, it's not worth it.
- Official Description (provided by the hotel):
- Gateway Lifestyle Rainbow Waters is located just north of the Sunshine Coast in the Wide Bay - Burnett region of Queensland. Situated at Carlo Point, we are only minutes from the popular coastal township of Rainbow Beach. Positioned on a tidal inlet of the Great Sandy Straits and with boat ramps on your doorstep this is the perfect location to take advantage of boating, fishing, crabbing, kayaking, stand up paddle boarding and countless other water based activities. Or perhaps take a daytrip to the coloured sands or World Heritage listed Fraser Island in your 4WD or book a tour with one of the local operators. Gateway Lifestyle Rainbow Waters is a stunning coastal retreat and offers a myriad of wonderful activities for holidaymakers of all ages and interests. We have a range of accommodation options from cabins and villa's to slab and bush camping. Only 3 hours north of Brisbane, 1.5 hours north of the Sunshine Coast Airport (Maroochydore) and 50 minutes from the historical goldmine town of Gympie, Rainbow Beach is a popular tourist destination with stunning beaches and outstanding National Parks to explore! Some features and facilities at this holiday park include- - Camp kitchen with pizza oven - Recreation room with TV, library & games room - Kids playground - Open campfires permitted - Kiosk with ice, bait & firewood Gateway Lifestyle Holiday Parks are dedicated to providing you with the best holidays possible and wish to advise some locations are undergoing development as we continue to improve our parks. You may experience some noise during your stay, for further details, please contact our friendly park managers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, Hotels.com, Booking.com, PitchUp and Priceline so you can book your Gateway Lifestyle Rainbow Waters reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.