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“Not great. Not bad.” 3 of 5 bubbles
Review of Metro Hotel Ipswich International

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Metro Hotel Ipswich International
Ranked #4 of 7 Hotels in Ipswich
Melbourne, Australia
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Not great. Not bad.”
3 of 5 bubbles Reviewed 10 December 2012

Have stayed a few times during the year while working in Ipswich. Rooms are quiet, clean, aircon works and is and generally comfortable without being anything special. Staff are friendly but can be extraordinarily difficult to get their attention after-hours when they are locked up in the office behind the front desk. Used to have surprisingly good room service, but the menu seemed to change sometime in September and the last in-house meal I had there was bizarre (described as pork, but turned out to be diced sausage on a disc of puff pastry with rocket). Would recommend eating out if you're staying overnight.

Room Tip: Ask to be facing away from the main road (i.e. facing up the hill).
See more room tips
  • Stayed September 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank djrg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
    28
    65
    29
    10
    9
See reviews for
34
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 30 November 2012

When I stayed at this hotel there was no internet broadband or phones in the rooms owing to a storm which had disrupted phone lines nearly a week prior. The staff were pleasant when they finally emerged to attend to the front desk. In the restaurant there were about three tables of people and the wait-staff stood and talked to the kitchen staff with their backs to the customers. You practically had to stand on the table and wave your arms to get noticed. Breakfast ended at 9.30 which was not convenient for me as I was meeting someone for a 9.00 am breakfast meeting and we did not want to rush, so we went elsewhere. There was very little in the way of professionalism.

  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank brockie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran E, Sales Manager at Metro Hotel Ipswich International, responded to this review, 2 December 2012
We welcome all feedback and I apologise your stay was not as anticipated.
We do apologies for any inconvenience caused by the lack of internet or phones in the room, but it was beyond our control due to an electrical storm the earlier in the week.
All of your concerns have been passed to the relevant department managers and will be followed up accordingly.We look forward to welcoming you back to our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 24 July 2012

Nice room, clean and quite quiet but no balcony or smoking area and found that $165 per night a bit too expensive for what it was.

The staff were quite friendly but not really impressed by the value for money aspect.
Probably need to have a look at their pricing structure.

  • Stayed July 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PommyErrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran E, Sales & Marketing Manager at Metro Hotel Ipswich International, responded to this review, 25 July 2012
We welcome all feedback and I apologise your stay was not as anticipated.
Your comment regarding smoking area, the entire hotel is non–smoking in all rooms including those with balconies and all public areas. We do have a paved undercover, courtyard with chairs and tables in the smoking area which is located on the ground floor.
Getting the best possible rate. We often run many promotional rates with our own and other third party websites.
We look forward to welcoming you back when you stay next.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 25 April 2012

I stayed here for one night before having to drive off to Brisbane for a mid night flight... that said, I spent about 9 hours in that room... room is clean, it has a tv and a small fridge (mini bar) ..there is ample space for your luggage and the wardrobe is an open one.. (no doors)

Bed was comfortable. Aircon worked perfectly and it is in the centre of town. There is no microwave oven but there is a supermarket not far to drive to where you can just get some food like a ready cooked chicken and some salad for dinner if you have to.

There is an underground parking. it isnt secured off ( no boom gates) but at least it is underground and away from the street parking.

The only thing I have problem with that there was no body wash in their soap dispenser and they do not provide mini bottles like normal hotels. and the water pressure is just TERRIBLE !!!!!! it was hard to have even a 25% decent wash... there was no pressure and was worse than the water coming out of the tap in the sink where you wash your hands... so if you need a good shower, you may just have to try and use the lower tap (the ones that is used for the bathtub) or just try and wet yourself then go home and have a proper shower later...

That said. the receptionist was courteous, it is manned 24 hours and the place is clean and new with parking. There is no gym or pool facilities either... so if you want to have a swim, you will have to book at another hotel...

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Madabtcars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran E, Manager at Metro Hotel Ipswich International, responded to this review, 17 June 2012
We welcome all feedback and I apologise your stay was not as anticipated. As part of Eco Friendly Accreditation as an environmentally friendly hotel our shower heads are water saving ,We have advised our maintenance team of the water pressure issue you experienced whist you were here.
Kindest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
coffs harbour
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 31 March 2012

The hotel is modern,in a great location,onsite underground parking was handy,room was very clean.We stayed in a deluxe twin (2 double beds) room apparently.It seems that money has been spent on style with shortcuts taken with other things,eg:old,small tv,no microwave,no kitchen sink either so had to fill kettle that we found in a drawer from the bathroom basin.The real disappointment was the shower(over bath).After driving all day from interstate i was looking forward to a nice shower,however the presure was crap.The head had only 3 main sprays coming out.As you had to pretty much run around to get wet,i didn't bother washing my hair(it would have taken all night).Not bad for the money,but i will look around a bit more next time if i ever have to stay in ipswich again :(

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank rockerette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Was in Ipswich for a function and stayed here on a Saturday night. The booking was easy, when we had to change our accommodation to fit in another it was not a problem. The apartment was spotless, comfortable and had every amenity you could need. Service at the bar and restaurant was faultless and friendly. Would not hesitate recommending this hotel.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SweetsGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran E, Manager at Metro Hotel Ipswich International, responded to this review, 17 June 2012
Thank you for your review, your comments have been shared with our team and we look forward to welcoming you back when you next stay in Ipswich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
119 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 29 February 2012

I've been put off staying at the Metro Hotel by some of the reviews but on this trip it was the only option. I found that this is one time when either the general consensus on Tripadvisor is wrong or I was luckier than others or that management had learned from the feedback. I had one of the apartment units, seperate bathroom, bedroom and lounge/kitchen/dining area as well as a balcony. Plenty of room, such that I dined with my 3 colleagues each night in the room using ingredients we bought at the nearby supermarket. The bed was very comfortable, the airconditioning worked well (although the corridors were very humid), there was more than enough carparking, a tv in the lounge and in the bedroom. I was at the front and slept well with no disturbance (my colleagues with rooms at the back were awakened by trucks each morning). The room was clean and well cleaned overnight. My only gripe is that the service at breakfast was disorganised and provided limted options. I'd happily stay again.

Room Tip: Ask for a room at the front, the ones at the back are noisier.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank DogJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metro Hotel Ipswich International

Property: Metro Hotel Ipswich International
Address: 43 South St, Ipswich, Queensland 4305, Australia
Region: Australia > Queensland > Brisbane Region > Ipswich
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Ipswich
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Metro Hotel Ipswich International 3.5*
Number of rooms: 97
Official Description (provided by the hotel):
Metro Hotel Ipswich International is located right in the heart of the Ipswich CBD. The Hotel's central location provides an excellent base for visitors to this beautiful city and is in close proximity to such local attractions as the Queensland Raceway, Willowbank Raceway and the Ipswich Turf Club. The Metro Hotel Ipswich International is also only 40km from the Brisbane CBD allowing easy travel to and from Brisbane City itself.We are a 4 1/2 star, seven storey property set overlooking one of the pristine parklands that Ipswich is proud to boast, offering 97 luxury Accommodation Rooms, consisting of One Bedroom Apartments, spa suites, Superior and Deluxe guest rooms, 7 first class Wedding & Conference Rooms and an unforgettable dining experience at Harvest Restaurant and Bar, open daily.Adjoining the main restaurant is a stylish lounge and bar, perfect for drinks after work, entertaining clients or pre-dinner drinks. Our Hotel features lift access to all floors from Reception and we also have several rooms with disabled access and facilities. ... more   less 
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