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“Great value. New management.”

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Arrival Accommodation Centre
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great value. New management.”
Reviewed 15 August 2014

I really don't see why there's so many bad reviews.

Myself and my girlfriend had a great time at Arrival. We found the staff to be professional, friendly and the room/bathrooms to be clean.

They did explain they recently purchased the accomodation so perhaps the previous owners are to blame for the negative reviews.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Nicholas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    18
    9
    8
    4
    19
See reviews for
9
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19
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2014

For nearly the same price you can stay at say the Meriton with separate bedrooms, your own kitchen/bathroom plus living area with exceptionally clean accommodation. At Arrival Accommodation you get a pokey, dingy room with threadbare linen. Also if you want to sit down you have to go to communal areas, and forget about the bathrooms, disgusting. Left after one night and accused owner of misrepresentation. Obviously did not get any refund. I agree its a hostel but surely for the type of accommodation it should be a lot cheaper not nearly on par with more prestige accommodation. Do not stay there, its really bad.

Room Tip: don't bother, our room was horrible.
See more room tips
  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank newkat25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Southport hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2014 via mobile

We paid $60/double bed/night, which was really cheap. You get what you pay for. The blanket smells a little but other than that everything is acceptable for such low price. We basically only needed a bed to lay down (rather than sleeping in our car) and hot showers. And they were all provided.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Icey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

great staff, really got along, very understanding and helpful. made sure i knew where evrything was. place was very clean, my boyfriend and i were there for 3 days, every morning the staff were cleaning and smiling. close to shops, went for a swim at broadwater. it was no longer then 10 minutes PACING MYSELF AKA SLOOOOW! great value for money. been to other hostels i would rate this 9/10. what do people expect from a hostel??! have you ever been to Europe?????!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Evan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2014

we recently stayed here we booked in for a couple of nights , left after the first one
the manager ( the guy i heard some call him Todd), has to be the most un friendly rude manegr i have met , the cleaners were just as bad , the toilets filthy ,and disgusting, bedding dirty white sheets , nosie noise and more noise, pool looked like it hasnt been clean in months, kitchen stank and totally filthy , i spoke to some cleaners about my conerns,( a male and a female ) they told US their names were katie , and james or jamie or something like that but anyway they told me go speak to anager which i did he said to us if your not happy leave , so we proceeded to ask if we did cnacle would some money back because of the state of the premises he laughed and said no way !!!!!! . the manager were more worried about what he was going to do later that night , than actually doing his job . our food got stolen from firdge , this place needs to be reported to the health department or something , I know its a hostel , but come on , cleaniness should be an a1 priority

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cody r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 January 2014

This place was described as a hotel but it was more like a hostel. i would have enjoyed sleeping in a prison cell more than staying at this piece of wood. The pool was absolutely disgusting it looked like a bath where people would go to wash their dirty feet. It was very disappointing, the positive reviews did not live up to the reality. We originally booked this room for 2 nights but ended up booking a different hotel for the second as the first night was unbearable. Lack of entertainment as the shared TV downstairs did not work and the room was boiling as there is only a single fan.

The tea/coffee was also expensive $2.50 for a small cup of yaks vomit. Would only recommend this hostel to people that are looking for cheap and don't mind getting CHEAP. However, shouldn't cost as much as it does.




Despite all the bad points it had quite good cleanliness.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jemsmeex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 November 2013 via mobile

Honestly the worst I have ever seen. Somewhere between a North Korean prisoner of war camp, a half way house or something from nightmare on elm street. The smell was horrific. The bathroom looked like something out of the 70's but with a lack of quality plumbing as the taps were constantly in a flow. The bed was like sleeping on a fold out camping table with springs(word used liberally). On a positive note the fan was well positioned and the light was nice and bright so much so that it could have been used as a street lamp. The place could do with being knocked down to put it out of its misery...my god the smell. I'm glad they don't put much in the room apart from bed and locker because there is less to muck up...one can only imagine what would happen if they had a bathroom in the room. Biggest dive I have ever seen, sleep rough it'd be much better.

Stayed November 2013, travelled with friends
Helpful?
4 Thank Taiwanjimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arrival Accommodation Centre

Property: Arrival Accommodation Centre
Address: 69 Queen St, Southport, Gold Coast, Queensland 4215, Australia
Region: Australia > Queensland > Gold Coast > Southport
Amenities:
Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Speciality Lodging in Southport
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Arrival Accommodation Centre 2.5*
Number of rooms: 21
Official Description (provided by the hotel):
We have free Wi-Fi and Pool ... more   less 
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